This article describes how to find commonly needed account information such as your username, hosting account type, and server name....

The Favorites Menu The favorites menu is where you can favorite or unfavorite the page you're on, jump to any...

If you wish to track your website's hits and usage statistics, you can use the powerful website statistics tool, Webalizer....

Analog is a popular and powerful freeware website analysis program. You can easily set up Analog reports through the Account...

You can change your Pair Networks password using the Account Control Center (ACC): Changing the Password from the Account Control...

This article answers commonly asked questions about Pair Networks account features.

If you're new to the ACC and don't know where to start, check below to see where to go in...

What is SSH? SSH, or Secure Shell, is a terminal program that allows you to connect remotely to your hosting...

  You can password protect sections of your website by using the Account Control Center. However, some of our customers prefer...

  Your website's files are hosted on Pair Networks servers running either the FreeBSD or Ubuntu Linux operating systems. Both...

Running PHP as a CGI If you need to run an older version of PHP in order to maintain compatibility...

What is suEXEC? SuEXEC is a feature of Apache that allows CGI scripts to run under your Pair Networks username...

What is CGIwrap? CGIwrap is a "script wrapper" program that allows people to use CGI scripts while removing the risk...

The system utility cron can be used to schedule programs to run automatically at predetermined intervals. Advanced users can use...

formmail.pl We use a special version of formmail.pl. This version protects against abuse by ensuring the email recipient is legitimate....

Forgot your password or just want to change it? Find out how to reset your password below: Reset Your Forgotten...

WordPress Articles WordPress has written articles to help you do this: PairSIM PairSIM is a Pair Networks' software installation manager...

If you are transferring to Pair Domains from an outside source, read the Transferring to Us article for things you should...

Here is an overview of maximum file upload size based on application or destination. ACC Upload Limits Files cannot be...

What is a 301 Redirect?  A 301 redirect is a way to permanently reroute traffic from an old URL to...

If you were looking for how to disable an email service for WP Hosting, see our article Adding and Disabling...

Subdomains are subdivisions of a domain. They can be used to create different sites within the domain. For example, you...

  Uploading Files in the ACC  Uploading Files Using SFTP FTP/SFTP stands for File Transfer Protocol. It is the most...

Accessing Your .htaccess File By Domain Log into the Account Control Center (ACC) Click Domains in the left sidebar Click...

You can change DNS (Domain Name Services) settings in the Account Control Center (ACC). Where Do I Change DNS Settings...

Dedicated IP Domain A domain with a dedicated IP address is the only one with that IP address. Since it...

Want to upgrade your account for more disk space or processing power? You can initiate an upgrade right in the...

Why Would I Want More RAM? RAM stands for random access memory. While called memory, RAM is not storage. It’s...

How to Restart Apache on VPS and Dedicated If you would like help restarting your Apache or don’t see the option...

To learn what Disk Space is, visit our Disk Space and Bandwidth Usage article. Why Would I Want to Upgrade...

Why Would I Want to Use Email with PHP? PHP is a useful website building tool. It gives the website...

Database access dictates who can access the database server. There are two access options: How to Change Your ACC Database...

When connecting from an outside source, like MySQL or MySQL Workbench, you will need to know your database server. It’s...

If you have created more than one database, the access username name may vary between databases. For example, if you...

Learn how to look for software updates for your PairSIM installations: Transcript: Hi. Sean here, and we're talking about updating...

Learn how to whitelist email subjects in the Account Control Center: Transcript: Sean here, going over whitelisting a subject for...

What is Hotlinking? “Hotlinking” is when someone links to your site’s resources, such as videos or images, and displays it...

What is an FTP Login? FTP is a way to transfer files and is especially convenient for large groups of...

You can log in to your WordPress site through the Account Control Center (ACC) if you host the site on...

The Account Control Center (ACC) has a list of default homepages stored in it, so when you add an HTML...

You may have visited one of your webpage’s URLs and found a list of files. This is a directory index....

Defining CAPTCHA A CAPTCHA (Completely Automated Turing Test To Tell Computers and Humans Apart) is an application that tries to...

Mailboxes created in the Account Control Center (ACC) have a Junk folder that stores email that the junk mail filtering...

SSL (Secure Sockets Layer) certificates tell your visitors and potential customers that your site is trustworthy. It secures the connection...

So you bought an SSL certificate to secure your site. Now what? Now that you have an SSL certificate, you...

What is php.ini? php.ini is a file that allows you to control your PHP settings on your server. When your...

SPF, or "Sender Policy Framework," is a DNS record that can help fend off spam and keep your email address...

You can add Let’s Encrypt to your domain in the Account Control Center (ACC) interface. Adding Let’s Encrypt to a...

If you have Let’s Encrypt turned on, you can easily turn it off again. You may want to do this...

  Pair Networks offers File Backups, which are customer accessible backups. These backups are fully manageable by you. By enabling...

A .user.ini file can be used to control PHP settings in a specific directory. For a more in-depth explanation, visit...

Editing a .user.ini File If you want to edit an already-created .user.ini file, follow these steps: Navigate back to the...

So you have a domain name registered and you have a web host, but how do you get your domain...

When you add an SSL certificate to a domain on your hosting account, the domain will default to being served...

You can choose how your site treats visitors who try to reach its HTTP version. You are given three options:...

    You can recover your WordPress site's database password without resetting it. In fact, we do not recommend resetting your...

If you want to create a database, you can do so on directly on your hosting account. Databases can be...

To add a table to your phpMyAdmin, you must first navigate to the phpMyAdmin interface in the Account Control Center....

You can increase the allowed max upload size by using a PHP directive. By using this directive, you can change...

  You can create a cron job in the Account Control Center interface. Cron jobs can be used to schedule...

  You can create a file in any directory within your Account Control Center. If you are interested in creating...

You can use SSH to connect to a database that was created in the Account Control Center (ACC). By doing...

A “domain” is another word for the URL your site uses, like pair.com or libsyn.com. If you want your own...

You may remove a domain from your hosting account if you no longer wish for it to be hosted. When...

You set up automated database backups on FreeBSD servers. Complete the three processes below to create a recurring database backup...

If you need to change your Pair Networks’ account username, you can do so by creating a new account and...

You set up automated database backups on Ubuntu servers. Complete the three processes below to create a recurring database backup...

In order to set up your custom email address on an email client, you will need to know the email...

Dedicated and VPS hosting accounts have a little more control over their mailboxes than Shared hosting accounts. They both have...

By default, only the billing account contact for the account can contact our support team and authorize changes. By doing...

You may want to change your account’s passphrase in order to remove a user who had access to the old...

If you want to remove all permissions to contact support for your account, you can revoke the support passphrase. Revoking...

What is mod_speling? You can add modules to Apache servers on VPS and Dedicated accounts for extra functionality. One such...

What is mod_passenger? mod_passenger enables Phusion Passenger to host Ruby, Python, and Node.js apps on the Apache server. Phusion Passenger...

What is mod_maxminddb? You can add modules to Apache servers on VPS and Dedicated accounts for extra functionality. One such...

We’ve equipped our VPS and Dedicated accounts with a way to manage popular Apache modules in the Account Control Center...

You can manage Apache modules from the Account Control Centers (ACC) of your VPS and Dedicated. Apache modules can add...

What is mod_deflate? mod_deflate is an Apache module that uses GZIP to compress site files. Compressing your site files can...

mod_security2 is a web application firewall (WAF). On certain servers, this module can be added in the Apache Options interface....

You can view system notices in the ACC. You can also configure an email address to receive system notices for...

PairSIM is a software installation manager that makes it easy to install, upgrade, and manage popular software packages for your...

You can manually backup your files on a Shared, VPS, and Dedicated account. If you have a WP Optimized Hosting...

  You can edit files directly in the Account Control Center (ACC) interface. This is so you can make changes...

  You can delete files and directories directly in the Account Control Center (ACC). No need to log into your...

If you no longer have a use for a database, you can delete it from your hosting account. How to...

You can create backups for your database in the Account Control Center (ACC). Creating backups of your databases provides a...

This is a basic guide to getting started with your hosting account. This guide is meant to inform Shared, VPS,...

You can create a phpinfo() web page that will simplify accessing your server’s current PHP information. When visited, the phpinfo()...

The Dedicated Server builder allows you to add multiple disk drives to your server. This results in many potential disk...

Mirrored Boot Drives Our servers come equipped with an extra disk drive. This extra disk drive is used to “mirror”...

Malware Scanning is available on modern VPS, Dedicated, WordPress, Podcast Websites, and post-2011 Shared hosting accounts only. Malware is malicious...

Malware Scanning is available on modern VPS, Dedicated, WordPress and post-2011 Shared hosting accounts only. What is Malware? Malware is...

A symbolic link creates a file in your directory and acts as a shortcut to a file or folder.  For...

What is File Compression? File compression is the process of taking several (or many) files and combining them into one,...

Have questions about Pair's Live Kernel Update add on? You're in the right place.

Intrusion Defense packages are available on:  Unfortunately, our intrusion defense packages are not available on:  **Accounts created prior to June...

Use SSH to connect to your web hosting account files via the command line. To give you additional control over...