Account Information
This article describes how to find commonly needed account information such as your username, hosting account type, and server name....
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Favorites
The Favorites Menu The favorites menu is where you can favorite or unfavorite the page you're on, jump to any... -
Web Stats: Webalizer
If you wish to track your website's hits and usage statistics, you can use the powerful website statistics tool, Webalizer.... -
Web Stats: Analog
Analog is a popular and powerful freeware website analysis program. You can easily set up Analog reports through the Account... -
Changing Your Password
You can change your Pair Networks password using the Account Control Center (ACC): Changing the Password from the Account Control... -
FAQ – Account Features
This article answers commonly asked questions about Pair Networks account features. -
ACC Roadmap
If you're new to the ACC and don't know where to start, check below to see where to go in... -
Connect to Your Pair Account with SSH
What is SSH? SSH, or Secure Shell, is a terminal program that allows you to connect remotely to your hosting... -
Password Protected Directories
You can password protect sections of your website by using the Account Control Center. However, some of our customers prefer... -
File Permissions
Your website's files are hosted on Pair Networks servers running either the FreeBSD or Ubuntu Linux operating systems. Both... -
How to Run PHP as CGI
Running PHP as a CGI If you need to run an older version of PHP in order to maintain compatibility... -
What is suEXEC and How do I Use It?
What is suEXEC? SuEXEC is a feature of Apache that allows CGI scripts to run under your Pair Networks username... -
What is CGIwrap?
What is CGIwrap? CGIwrap is a "script wrapper" program that allows people to use CGI scripts while removing the risk... -
What is Cron and How do I Use It?
The system utility cron can be used to schedule programs to run automatically at predetermined intervals. Advanced users can use... -
How to Use formmail.pl
formmail.pl We use a special version of formmail.pl. This version protects against abuse by ensuring the email recipient is legitimate.... -
Resetting Your ACC Password
Forgot your password or just want to change it? Find out how to reset your password below: Reset Your Forgotten... -
How to Install WordPress Manually
WordPress Articles WordPress has written articles to help you do this: PairSIM PairSIM is a Pair Networks' software installation manager... -
How Do I Transfer a Domain?
If you are transferring to Pair Domains from an outside source, read the Transferring to Us article for things you should... -
What is the Maximum File Upload Size?
Here is an overview of maximum file upload size based on application or destination. ACC Upload Limits Files cannot be... -
How to Set Up a 301 Redirect
What is a 301 Redirect? A 301 redirect is a way to permanently reroute traffic from an old URL to... -
How do I Remove a Mailbox in the ACC?
If you were looking for how to disable an email service for WP Hosting, see our article Adding and Disabling... -
Setting Up Subdomains
Subdomains are subdivisions of a domain. They can be used to create different sites within the domain. For example, you... -
How to Upload Files in the ACC
Uploading Files in the ACC Uploading Files Using SFTP FTP/SFTP stands for File Transfer Protocol. It is the most... -
Accessing Your .htaccess File
Accessing Your .htaccess File By Domain Log into the Account Control Center (ACC) Click Domains in the left sidebar Click... -
Where Do I Change DNS Settings?
You can change DNS (Domain Name Services) settings in the Account Control Center (ACC). Where Do I Change DNS Settings... -
What Types of Domain Hosting are Available?
Dedicated IP Domain A domain with a dedicated IP address is the only one with that IP address. Since it... -
How to Upgrade Your Account Type
Want to upgrade your account for more disk space or processing power? You can initiate an upgrade right in the... -
How Do I Get More RAM?
Why Would I Want More RAM? RAM stands for random access memory. While called memory, RAM is not storage. It’s... -
Restarting Apache
How to Restart Apache on VPS and Dedicated If you would like help restarting your Apache or don’t see the option... -
How Do I Upgrade My Disk Space?
To learn what Disk Space is, visit our Disk Space and Bandwidth Usage article. Why Would I Want to Upgrade... -
How Do I Send Email with PHP?
Why Would I Want to Use Email with PHP? PHP is a useful website building tool. It gives the website... -
How to Change ACC Database Access
Database access dictates who can access the database server. There are two access options: How to Change Your ACC Database... -
Finding Your Database Server Name on a Pair Account
When connecting from an outside source, like MySQL or MySQL Workbench, you will need to know your database server. It’s... -
How to Find Your Database Username
If you have created more than one database, the access username name may vary between databases. For example, if you... -
Video: Software Updates in PairSIM
Learn how to look for software updates for your PairSIM installations: Transcript: Hi. Sean here, and we're talking about updating... -
Video: How to Whitelist Email Subjects
Learn how to whitelist email subjects in the Account Control Center: Transcript: Sean here, going over whitelisting a subject for... -
Block Hotlinking with .htaccess
What is Hotlinking? “Hotlinking” is when someone links to your site’s resources, such as videos or images, and displays it... -
How Do I Add FTP Logins?
What is an FTP Login? FTP is a way to transfer files and is especially convenient for large groups of... -
Logging in to the WordPress Admin Panel
You can log in to your WordPress site through the Account Control Center (ACC) if you host the site on... -
Setting Up and Changing Your Homepage in the ACC
The Account Control Center (ACC) has a list of default homepages stored in it, so when you add an HTML... -
How to Hide and Show Your Directory Index
You may have visited one of your webpage’s URLs and found a list of files. This is a directory index.... -
Using reCAPTCHA
Defining CAPTCHA A CAPTCHA (Completely Automated Turing Test To Tell Computers and Humans Apart) is an application that tries to... -
How to Stop Junk Mail From Being Deleted Automatically
Mailboxes created in the Account Control Center (ACC) have a Junk folder that stores email that the junk mail filtering... -
How to Order an SSL Certificate
SSL (Secure Sockets Layer) certificates tell your visitors and potential customers that your site is trustworthy. It secures the connection... -
FAQ – Referral Program
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What to Do After You Get an SSL Certificate
So you bought an SSL certificate to secure your site. Now what? Now that you have an SSL certificate, you... -
php.ini vs user.ini
What is php.ini? php.ini is a file that allows you to control your PHP settings on your server. When your... -
Adding an SPF Record to a Domain
SPF, or "Sender Policy Framework," is a DNS record that can help fend off spam and keep your email address... -
How to Add Let’s Encrypt to a Domain
You can add Let’s Encrypt to your domain in the Account Control Center (ACC) interface. Adding Let’s Encrypt to a... -
How to Disable Let’s Encrypt on a Domain
If you have Let’s Encrypt turned on, you can easily turn it off again. You may want to do this... -
What are File Backups?
Pair Networks offers File Backups, which are customer accessible backups. These backups are fully manageable by you. By enabling... -
Creating a .user.ini File
A .user.ini file can be used to control PHP settings in a specific directory. For a more in-depth explanation, visit... -
Editing a .user.ini File
Editing a .user.ini File If you want to edit an already-created .user.ini file, follow these steps: Navigate back to the... -
A Guide to Turning Your Domain into a Website
So you have a domain name registered and you have a web host, but how do you get your domain... -
How to Change Your Site from HTTPS to HTTP
When you add an SSL certificate to a domain on your hosting account, the domain will default to being served... -
FAQ – Default HTTPS Settings with SSL Certificates
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Changing How the HTTP Version of Your Site Works
You can choose how your site treats visitors who try to reach its HTTP version. You are given three options:... -
How to Recover Your WordPress Site’s Database Password
You can recover your WordPress site's database password without resetting it. In fact, we do not recommend resetting your... -
How to Create a Database
If you want to create a database, you can do so on directly on your hosting account. Databases can be... -
How to Create a Table in phpMyAdmin
To add a table to your phpMyAdmin, you must first navigate to the phpMyAdmin interface in the Account Control Center.... -
How to Increase PHP Max Upload Size
You can increase the allowed max upload size by using a PHP directive. By using this directive, you can change... -
How to Create a Cron Job
You can create a cron job in the Account Control Center interface. Cron jobs can be used to schedule... -
How to Create a File in the ACC
You can create a file in any directory within your Account Control Center. If you are interested in creating... -
How to Connect to Your Database with SSH
You can use SSH to connect to a database that was created in the Account Control Center (ACC). By doing... -
How to Add a Domain to Your Hosting Account
A “domain” is another word for the URL your site uses, like pair.com. If you want your own custom URL,... -
Removing a Domain from Your Shared, VPS, or Dedicated Account
You may remove a domain from your hosting account if you no longer wish for it to be hosted. When... -
How to Set Up Automated Database Backups on FreeBSD
You set up automated database backups on FreeBSD servers. Complete the three processes below to create a recurring database backup... -
How to Change Your Pair Networks Username
If you need to change your Pair Networks’ account username, you can do so by creating a new account and... -
How to Set Up Automated Database Backups on Ubuntu
You set up automated database backups on Ubuntu servers. Complete the three processes below to create a recurring database backup... -
How to Find Your Email’s Incoming and Outgoing Servers
In order to set up your custom email address on an email client, you will need to know the email... -
Dedicated and VPS Mail Options Overview
Dedicated and VPS hosting accounts have a little more control over their mailboxes than Shared hosting accounts. They both have... -
How to Give Others Permissions to Contact Support for Your Account
By default, only the billing account contact for the account can contact our support team and authorize changes. By doing... -
How to Change Your Support Passphrase
You may want to change your account’s passphrase in order to remove a user who had access to the old... -
How to Revoke a Support Passphrase
If you want to remove all permissions to contact support for your account, you can revoke the support passphrase. Revoking... -
What is mod_speling?
What is mod_speling? You can add modules to Apache servers on VPS and Dedicated accounts for extra functionality. One such... -
What is mod_passenger?
What is mod_passenger? mod_passenger enables Phusion Passenger to host Ruby, Python, and Node.js apps on the Apache server. Phusion Passenger... -
What is mod_maxminddb?
What is mod_maxminddb? You can add modules to Apache servers on VPS and Dedicated accounts for extra functionality. One such... -
How to Add and Remove Your Apache Modules
We’ve equipped our VPS and Dedicated accounts with a way to manage popular Apache modules in the Account Control Center... -
Apache Modules for VPS and Dedicated Accounts
You can manage Apache modules from the Account Control Centers (ACC) of your VPS and Dedicated. Apache modules can add... -
Using mod_deflate for Page Compression
What is mod_deflate? mod_deflate is an Apache module that uses GZIP to compress site files. Compressing your site files can... -
What is mod_security2?
mod_security2 is a web application firewall (WAF). On certain servers, this module can be added in the Apache Options interface.... -
How to Receive System Notices by Email
You can view system notices in the ACC. You can also configure an email address to receive system notices for... -
How to Enable or Disable PairSIM
PairSIM is a software installation manager that makes it easy to install, upgrade, and manage popular software packages for your... -
Taking Manual File Backups on Shared, VPS, and Dedicated
You can manually backup your files on a Shared, VPS, and Dedicated account. If you have a WP Optimized Hosting... -
How to Edit Files in the ACC
You can edit files directly in the Account Control Center (ACC) interface. This is so you can make changes... -
How to Delete Files and Directories in the ACC
You can delete files and directories directly in the Account Control Center (ACC). No need to log into your... -
How to Delete a Database in the ACC
If you no longer have a use for a database, you can delete it from your hosting account. How to... -
How to Take Database Backups in the ACC
You can create backups for your database in the Account Control Center (ACC). Creating backups of your databases provides a... -
Getting Started with Shared, VPS, or Dedicated Hosting
This is a basic guide to getting started with your hosting account. This guide is meant to inform Shared, VPS,... -
How to Add a phpinfo() Page to a Site
You can create a phpinfo() web page that will simplify accessing your server’s current PHP information. When visited, the phpinfo()... -
Dedicated Disk Drive Configurations
The Dedicated Server builder allows you to add multiple disk drives to your server. This results in many potential disk... -
Mirrored Boot Drives
Mirrored Boot Drives Our servers come equipped with an extra disk drive. This extra disk drive is used to “mirror”... -
How to Turn on Malware Scanning
Malware Scanning is available on modern VPS, Dedicated, WordPress, Podcast Websites, and post-2011 Shared hosting accounts only. Malware is malicious... -
What to Do When You Have Malware
Malware Scanning is available on modern VPS, Dedicated, WordPress and post-2011 Shared hosting accounts only. What is Malware? Malware is... -
Symbolic Link: What it is and How to Use It with Web Hosting
A symbolic link creates a file in your directory and acts as a shortcut to a file or folder. For... -
Compressed Files: Using .ZIP and TAR.GZ on Pair Servers
What is File Compression? File compression is the process of taking several (or many) files and combining them into one,... -
FAQ – Live Kernel Updates Add On
Have questions about Pair's Live Kernel Update add on? You're in the right place. -
Intrusion Defense Packages
Intrusion Defense packages are available on: Unfortunately, our intrusion defense packages are not available on: **Accounts created prior to June... -
Manage SSH Access on Pair Accounts
Use SSH to connect to your web hosting account files via the command line. To give you additional control over...