If you want to remove all permissions to contact support for your account, you can revoke the support passphrase.
Revoking a Passphrase
Follow these steps to revoke your account’s passphrase.
- Log in to the Account Control Center (ACC)
- Click Billing in the left sidebar, then click Billing Summary in the drop-down
- Next to Support Passphrase, click the Revoke button
- On the next page, click the Revoke Passphrase button
The passphrase feature will be turned off and no one will be able to access our support team or authorize changes besides the billing account contact. You can turn the passphrase feature back on at any point, but a new passphrase will be generated and will need to be given out.