Account Information
This article helps you locate important details related to your hosting account in the Account Control Center (ACC). Select a...
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Account Control Center
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The Account Control Center
The Account Control Center gives you access to the settings and details of your account in an easy-to-use web-based control... -
Finding Your Hosting Package Details
You can view your hosting package details in the Account Control Center (ACC). Your hosting package information will be displayed... -
How to Receive System Notices by Email
You can view system notices in the ACC. You can also configure an email address to receive system notices for... -
How to Hide and Show Your Directory Index
You may have visited one of your webpage’s URLs and found a list of files. This is a directory index.... -
Setting Up and Changing Your Homepage in the ACC
The Account Control Center (ACC) has a list of default homepages stored in it, so when you add an HTML... -
What are File Backups?
Pair Networks offers File Backups, which are customer accessible backups. These backups are fully manageable by you. By enabling... -
Snapshots and Backups: What is the Difference?
If you’re managing a website, it’s a top priority to ensure your data is protected against accidents, updates gone wrong,... -
Taking Manual File Backups on Shared, VPS, and Dedicated
You can manually backup your files on a Shared, VPS, and Dedicated account. If you have a Managed WordPress Hosting... -
How to Take Database Backups in the ACC
You can create backups for your database in the Account Control Center (ACC). Creating backups of your databases provides a... -
Disk Allowance
Disk allowance is how much space you are given to use on your Pair Networks account. For a more detailed... -
How Do I Upgrade My Disk Space?
To learn what Disk Space is, visit our Disk Space and Bandwidth Usage article. Why Would I Want to Upgrade... -
How Does Bandwidth/Transfer Work?
Learn about bandwidth/transfer and how it is used with your hosting account. This article also covers things that will affect... -
How Do I Get More RAM?
Why Would I Want More RAM? RAM stands for random access memory. While called memory, RAM is not storage. It’s... -
How to Upgrade Your Account Type
Want to upgrade your account for more disk space or processing power? You can initiate an upgrade right in the... -
How to Upload Files in the ACC
Uploading Files in the ACC Choose the tutorial that reflects your ACC interface type: Not sure what the difference... -
What is the Maximum File Upload Size?
Here is an overview of maximum file upload size based on application or destination. ACC Upload Limits Files cannot be... -
Favorites
Make pages easily accessible by adding them to your favorites. Favorites are displayed in the “Favorites” section on your account’s... -
Disk Space and Bandwidth Usage
Every Pair Networks account includes a certain amount of web server disk space and bandwidth usage. Complete details about each... -
Web Stats: Analog
Analog is a popular and powerful freeware website analysis program. You can easily set up Analog reports through the Account... -
Web Stats: Webalizer
If you wish to track your website's hits and usage statistics, you can use the powerful website statistics tool, Webalizer.... -
How to Set Up a 301 Redirect
What is a 301 Redirect? A 301 redirect is a way to permanently reroute traffic from an old URL to... -
Accessing Your .htaccess File
Accessing Your .htaccess File By Domain Choose the tutorial that reflects your ACC interface type: Not sure what the difference... -
Block Hotlinking with .htaccess
What is Hotlinking? “Hotlinking” is when someone links to your site’s resources, such as videos or images, and displays it... -
Restarting Apache
Choose the tutorial that reflects your ACC interface type: Not sure what the difference is? See Which ACC Interface Am... -
How Do I Add FTP Logins?
What is an FTP Login? FTP is a way to transfer files and is especially convenient for large groups of... -
FAQ – Referral Program
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How to Give Others Permissions to Contact Support for Your Account
By default, only the billing account contact for the account can contact our support team and authorize changes. By doing... -
How to Change Your Support Passphrase
You may want to change your account’s passphrase in order to remove a user who had access to the old... -
How to Revoke a Support Passphrase
If you want to remove all permissions to contact support for your account, you can revoke the support passphrase. Revoking... -
CMS Upgrade Service
Software updates are different each time. They're designed to change things here and there, often gradually. However, if you wait... -
How to Turn on Malware Scanning
Malware Scanning is available on modern VPS, Dedicated, WordPress, Podcast Websites, and post-2011 Shared hosting accounts only. Malware is malicious... -
What to Do When You Have Malware
Malware Scanning is available on modern VPS, Dedicated, WordPress and post-2011 Shared hosting accounts only. What is Malware? Malware is... -
Symbolic Link: What it is and How to Use It with Web Hosting
Imagine you're managing a website with hundreds of files organized into multiple directories. One day, you realize that two separate... -
Firewalls on Hosting Accounts
Firewalls evaluate your server's network traffic and decide whether it should be allowed or not. It helps protect your network... -
Compressed Files: Using .ZIP and TAR.GZ on Pair Servers
What is File Compression? File compression is the process of taking several (or many) files and combining them into one,... -
Using WinSCP with Pair Networks Servers
What is WinSCP? WinSCP is an open-source SFTP/FTP client for Windows operating systems. You can use it to transfer large... -
Manage SSH Access on Pair Accounts
Use SSH to connect to your web hosting account files via the command line. To give you additional control over... -
Reverse Proxies
What is a Reverse Proxy? A reverse proxy is a web server configuration that lets you forward requests under a... -
Canceling Your Account
To cancel your service, contact the Pair Networks support team. Once your request is submitted, a representative will process the... -
Which ACC Interface Am I Using?
Not sure which version of the Account Control Center (ACC) interface you're using? You can distinguish between our Legacy and... -
Understanding Your Account Username
Your account username is created during signup. It is used to log in to the Account Control Center (ACC) at... -
Changing or Resetting Your Account Password
Your account password is used to log in to the Account Control Center (ACC). Changing Your Password (While Logged In)... -
Finding Your Pair Server Name
Your Pair server name (also called your web server name or FTP host) identifies the server that hosts your account.... -
Finding Your Pair Email Server Name
Your email server name identifies the server used to send and receive email for your hosting account. You may need...
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