Account Information This article describes how to find commonly needed account information such as your username, hosting account type, and server name....
The Account Control Center The Account Control Center gives you access to the settings and details of your account in an easy-to-use web-based control...
Finding Your Account Details You can find details about your account directly in the Account Control Center. Log in to the ACC Click on...
How to Receive System Notices by Email You can view system notices in the ACC. You can also configure an email address to receive system notices for...
How to Hide and Show Your Directory Index You may have visited one of your webpage’s URLs and found a list of files. This is a directory index....
Setting Up and Changing Your Homepage in the ACC The Account Control Center (ACC) has a list of default homepages stored in it, so when you add an HTML...
Changing Your Password You can change your Pair Networks password using the Account Control Center (ACC): Changing the Password from the Account Control...
Resetting Your ACC Password Forgot your password or just want to change it? Find out how to reset your password below: Reset Your Forgotten...
What are File Backups? Pair Networks offers File Backups, which are customer accessible backups. These backups are fully manageable by you. By enabling...
Snapshots and Backups: What is the Difference? "Backups" and "snapshots" are terms that you may often hear in the web hosting space. They seem similar, but they...
Taking Manual File Backups on Shared, VPS, and Dedicated You can manually backup your files on a Shared, VPS, and Dedicated account. If you have a WP Optimized Hosting...
How to Take Database Backups in the ACC You can create backups for your database in the Account Control Center (ACC). Creating backups of your databases provides a...
About Your Disk Allowance Disk allowance is how much space you are given to use on your Pair Networks account. For a more detailed...
How Do I Upgrade My Disk Space? To learn what Disk Space is, visit our Disk Space and Bandwidth Usage article. Why Would I Want to Upgrade...
How Does Bandwidth/Transfer Work? Learn about bandwidth/transfer and how it is used with your hosting account. This article also covers things that will affect...
How Do I Get More RAM? Why Would I Want More RAM? RAM stands for random access memory. While called memory, RAM is not storage. It’s...
How to Upgrade Your Account Type Want to upgrade your account for more disk space or processing power? You can initiate an upgrade right in the...
How to Upload Files in the ACC Uploading Files in the ACC Uploading Files Using SFTP FTP/SFTP stands for File Transfer Protocol. It is the most...
What is the Maximum File Upload Size? Here is an overview of maximum file upload size based on application or destination. ACC Upload Limits Files cannot be...
Favorites The Favorites Menu The favorites menu is where you can favorite or unfavorite the page you're on, jump to any...
Disk Space and Bandwidth Usage Every Pair Networks account includes a certain amount of web server disk space and bandwidth usage. Complete details about each...
Web Stats: Analog Analog is a popular and powerful freeware website analysis program. You can easily set up Analog reports through the Account...
Web Stats: Webalizer If you wish to track your website's hits and usage statistics, you can use the powerful website statistics tool, Webalizer....
How to Set Up a 301 Redirect What is a 301 Redirect? A 301 redirect is a way to permanently reroute traffic from an old URL to...
Accessing Your .htaccess File Accessing Your .htaccess File By Domain Log into the Account Control Center (ACC) Click Domains in the left sidebar Click...
Block Hotlinking with .htaccess What is Hotlinking? “Hotlinking” is when someone links to your site’s resources, such as videos or images, and displays it...
Restarting Apache How to Restart Apache on VPS and Dedicated If you would like help restarting your Apache or don’t see the option...
How Do I Add FTP Logins? What is an FTP Login? FTP is a way to transfer files and is especially convenient for large groups of...
How to Give Others Permissions to Contact Support for Your Account By default, only the billing account contact for the account can contact our support team and authorize changes. By doing...
How to Change Your Support Passphrase You may want to change your account’s passphrase in order to remove a user who had access to the old...
How to Revoke a Support Passphrase If you want to remove all permissions to contact support for your account, you can revoke the support passphrase. Revoking...
CMS Upgrade Service Software updates are different each time. They're designed to change things here and there, often gradually. However, if you wait...
How to Turn on Malware Scanning Malware Scanning is available on modern VPS, Dedicated, WordPress, Podcast Websites, and post-2011 Shared hosting accounts only. Malware is malicious...
What to Do When You Have Malware Malware Scanning is available on modern VPS, Dedicated, WordPress and post-2011 Shared hosting accounts only. What is Malware? Malware is...
Symbolic Link: What it is and How to Use It with Web Hosting A symbolic link creates a file in your directory and acts as a shortcut to a file or folder. For...
Firewalls on Hosting Accounts Firewalls evaluate your server's network traffic and decide whether it should be allowed or not. It helps protect your network...
Compressed Files: Using .ZIP and TAR.GZ on Pair Servers What is File Compression? File compression is the process of taking several (or many) files and combining them into one,...
Using WinSCP with Pair Networks Servers What is WinSCP? WinSCP is an open-source SFTP/FTP client for Windows operating systems. You can use it to transfer large...
How to Change Your Pair Networks Username If you need to change your Pair Networks’ account username, you can do so by creating a new account and...
Manage SSH Access on Pair Accounts Use SSH to connect to your web hosting account files via the command line. To give you additional control over...
Reverse Proxies What is a Reverse Proxy? A reverse proxy is a web server configuration that lets you forward requests under a...
Docker Docker is a container-based platform that allows you to build, manage, and run applications. While Docker is a third-party tool,...