Enabling Intrusion Defense

Intrusion Defense scans your website files for malware and alerts you when suspicious files are found. To enable Intrusion Defense, follow the steps below.

Intrusion Defense may not be available on all account types. If your account type does not support it, you may need to use Pair Malware Security instead.

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

1. Log in to the Account Control Center (ACC)
2. In the left sidebar, click Security, then click Intrusion Defense
3. Select the Intrusion Defense package you want:
   • Basic Malware Scanning: no additional charge; up to 10000 eligible files scanned each week
   • Intrusion Defense: a premium security package with malware scanning, unlimited malware cleanups, white glove WordPress hardening, and more! Find more information here: Intrusion Defense FAQ
4. Click the Enable Intrusion Defense button

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. In the top navigation bar, click Hosting
3. Click the Enable Intrusion Defense button
4. In the “Enable FREE Automatic Scheduled Intrusion Defense” section, choose your Intrusion Defense option
5. Click the Enable Intrusion Defense button

Once Intrusion Defense is enabled, your server will be assigned a day of the week to scan. Every week on that day, your Web directory will be scanned for malware. You can see your designated malware scanning day on the Intrusion Defense page.

Each scan will go through 10000 files. If your Web directory contains more than 10000 files, then the rest of the files will be checked in the following scans. 

Certain files, like .zip or .gzip, may be skipped because they are large and severely slow down the scanning process.

To see scan results, return to the Security tab, then click Intrusion Defense in the drop-down. Results from each scan will be listed there, as well as any infected files found. 

If you find you have malware, you can either contact us to clean your server for you or attempt to remove the malware manually. You can learn more about manual malware removal in our What to Do if You Have Malware article.