How Do I Add FTP Logins?

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What is an FTP Login?

FTP is a way to transfer files and is especially convenient for large groups of files. For more information on what FTP is, check out our How to Upload Files article.

An FTP (File Transfer Protocol)  login allows you to create other users that can upload files to your server. They can be limited to a directory and will not have access to your ACC.

You can also use FTPS with the additional FTP logins for increased security.

Additional FTP Login Availability

To see how many FTP logins are available to your account, you can visit the Hosting Plan Details of the Pair Networks Account Control Center (ACC):

1. Log in to the Account Control Center at my.pair.com
2. At the top of the screen, click your username
3. In the drop-down, click Your Hosting Package Details (or Account Settings if you are using the new ACC interface)
4. Find your FTP Login Limit under the “Account Limits” section.

How Do I Add an Additional FTP Login?

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

1. Log into the Account Control Center (ACC) at my.pair.com
2. Click Advanced
3. Click Manage Additional FTP Logins
4. Click the Add Additional Login button
5. Fill out the Add FTP User form:
   

Username	Enter the username here. All additional FTP usernames must begin with your ACC username and an underscore. You do not need to input this in the box. It is automatically added.
Full Name	Enter the name that will be associated with this login.
Password	Create a password for this login. This FTP user will use this password to log in.
Confirm Password	Confirm the previously entered password.
Directory	This limits where the user can use FTP. Input the path name to the directory you want them to have access to.

6. Click Add User

If successful, you will be transported to the Additional FTP Logins page and a green banner will appear at the top.

If you are using the New ACC Interface:

1. Log into the Account Control Center (ACC) at my.pair.com
2. In the top navigation bar, click Hosting
3. In the “Site Management” section, click the Manage FTP Users button
4. Click the Add new FTP User button
5. Fill out the Add FTP User form:
   

Username	Enter the username here. All additional FTP usernames must begin with your ACC username and an underscore. You do not need to input this in the box. It is automatically added.
Full Name	Enter the name that will be associated with this login.
Password	Create a password for this login. This FTP user will use this password to log in.
Confirm Password	Confirm the previously entered password.
Directory	This limits where the user can use FTP. Input the path name to the directory you want them to have access to.

6. Click the Add FTP User button

Once the FTP Login is Set Up

After creating an additional FTP login, you can connect to your server using any FTP program that supports FTPS over port 21.

For more information about FTP programs and logging in, check out our How to Upload Files article.

Security for Additional FTP Logins

Additional FTP users can connect securely using FTPS (FTP over SSL/TLS) on port 21. This encryption helps protect your data during transfers. See Using FTP with Hosting Accounts.

Additional FTP Logins do not support SFTP. Only the main account username can use SFTP over port 22.

Important FTP Login Information

FTP logins have almost the same permissions as the account owner. They can delete and create files, subdirectories, and more. However, they cannot create directories named etc or lib in the top-level directory to which the login is set. These logins can only create etc or lib directories in subdirectories. 

If you are the account owner, we hold you responsible for the actions of anyone using your FTP logins. If they do something to break our policies, we will take the same action as if you had been logged into the account yourself.

The FTP login feature may not be used to resell access to your account to third parties.

If you require more FTP logins than what your account type includes, please consider upgrading your hosting plan to a plan with more FTP logins. At this time, we do not sell additional FTP logins on their own.