How to Receive System Notices by Email

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You can view system notices in the ACC. You can also configure an email address to receive system notices for your account. If the email address you configure does not match an address already on file as an account contact, additional steps will be required in order to comply with privacy regulations.

Enabling Email Notifications

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

Take these steps to set up an email address to receive system notices for your account.

1. Log in to the Account Control Center (ACC)
2. Click Support in the left sidebar, then click Customize Your System Notices in the drop-down
3. Under the System Notice Configuration heading, click Configure Email Notifications
4. On the next page, click the radio button beside Enable Announcements
5. Enter an email address in the text box, and click Submit

If you are using the New ACC Interface:

Take these steps to set up an email address to receive system notices for your account. 

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Click your username in the top right corner
3. In the dropdown, click Help
4. In the “Support Options” section, click Customize Your System Notices
5. Click Configure Notices 
6. In the dropdown, click Configure Email Notifications
7. Click the Enable Announcements option
8. Click the Submit button

Changing the Email Address Used for Notifications

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using?  

If you are using the Legacy Interface:

Take these steps to change the email address used for notifications:

1. Log in to the Account Control Center (ACC)
2. Click Support in the left sidebar, then click Customize Your System Notices in the drop-down
3. Under the System Notice Configuration heading, click Configure Email Notifications
4. On the next page, click the radio button beside Enable Announcements
5. Enter an email address in the text box, and click Submit

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Click your username in the top right corner
3. Click the Help tab
4. In the “Support Options” section, click Customize Your System Notices
5. Click Configure Notices 
6. In the dropdown, click Configure Email Notifications
7. In the Email Address field, change your email address
8. Click the Submit button

Disabling Email Notifications

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

Take these steps to set up an email address to receive system notices for your account.

1. Log in to the Account Control Center (ACC)
2. Click Support in the left sidebar, then click Customize Your System Notices in the drop-down
3. Under the System Notice Configuration heading, click Configure Email Notifications
4. On the next page, click the radio button beside Disable Announcements
5. Click Submit

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Click your username in the top right corner
3. Click the Help tab
4. In the “Support Options” section, click Customize Your System Notices
5. Click Configure Notices 
6. In the dropdown, click Configure Email Notifications
7. Click Disable Announcements option
8. Click the Submit button