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You can recover your WordPress site's database password without resetting it. In fact, we do not recommend resetting your WordPress database password because, while this will change the password on your hosting account, it will not change it on the WordPress side. This can lead to a disconnect between your hosting account and your WordPress site and will likely cause errors.
Luckily, there is a way to recover your WordPress password on your hosting account without resetting it.
Recovering Your WordPress Site's Database Password
Choose the tutorial that reflects your ACC interface type:
Not sure what the difference is? See Which ACC Interface Am I Using?
If you are using the Legacy Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the left sidebar, click Files
- In the drop-down, click Web
- Navigate to your WordPress site's directory
Note: If the site is a subdomain, the directory will be within the primary domain's directory
- Find the "wp-config.php" file and click it
- In the top navbar, click Edit
- In the top 20 lines or so, there will be a list of MySQL information, including the database name, username, and password. Your database password will be shown as ('DB_PASSWORD', 'password');
If you are using the New ACC Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the top navigation bar, click Files
- Navigate to your WordPress site’s directory
Note: If the site is a subdomain, the directory will be within the primary domain's directory
- Find the “wp-config.php” file and click its name
- In the top navbar, click the Edit button
- In the top 20 lines or so, there will be a list of MySQL information, including the database name, username, and password. Your database password will be shown as ('DB_PASSWORD', 'password');
Use this password to log in to your WordPress site's database.