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How to Delete Files and Directories in the ACC

You can delete files and directories directly in the Account Control Center (ACC). No need to log into your FTP client to connect remotely. You can remove the file right from your hosting account interface.

How to Delete Files in the ACC Interface  

To delete files from your hosting account, follow these steps:

  1. Log in to the ACC
  2. Click Files in the left sidebar
  3. In the drop-down, click the name of the directory where the file is located:
    1. Home: the home directory holds all files and directories
    2. Web: the web directory holds all website files and directories
  4. Navigate to the file and click on the file’s name under the Name columnname image

    File names are indicated by gray page icons.file icon image

  5. In the page navbar, click Deletedelete image
  6. Confirm the deletion by clicking the Delete buttondelete confirmation image

If successful, you will be returned to the directory page and a success banner will display.success banner

How to Delete Directories in the ACC Interface

To delete directories from your hosting account, follow these steps:

  1. Log in to the ACC
  2. Click Files in the left sidebar
  3. In the drop-down, click the name of the directory where the directory to be deleted is located:
    • Home: the home directory holds all files
    • Web: the web directory holds all website files
  4. Navigate to the directory and click on its corresponding Details link under then Size columndetails image

    Directories are indicated by blue folder icons.folder image

  5. On the next page, click the Delete buttondelete button image

If successful, you will be returned to the directory page and a success banner will display. If the deletion fails, you may need to delete files within the directory first, then try to delete the directory again.

Updated on September 17, 2018

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