Finding Information About Your Account Settings
If you need help finding your username and other configuration settings, see our article: Setting up an Email Reader.
Setting up your Email for Outlook.com
- First, you must have an account on Outlook.com. Sign in
- Click the cog icon at the top right of the screen
- At the bottom of the drop-down, click View All Outlook Settings
- In the right sidebar, make sure Mail is selected. Then click Sync email
- Under the Connected accounts section, click Other email accounts
- A pop-up form will appear. Fill in the information on the pop-up:
- Check Manually configure account settings (POP, IMAP, or send-only account)
- Click OK
- On the next page, enter the information. Some will have been pre-populated from the previous page:
- User Name: re-enter the email address
- Choose a connection type: choose between IMAP, POP, or SMTP-only connections. For more information see our IMAP or POP: Which One Should You Use? article
- Incoming [connection type] server: your email server. For help finding your email server, see our How to Find Email Incoming and Outgoing Servers article
- Outgoing [connection type] server: your email server. For help finding your email server, see our How to Find Email Incoming and Outgoing Servers article
- Click OK
If the account has been added successfully, it will appear in the Manage your connected accounts section.
Using SSL to Secure Your Email
Pair Networks provides support for SSL/TLS and STARTTLS encryption for all IMAP, POP, and authenticated SMTP connections. Using encryption is an important way to prevent your password from being stolen.
POPS/IMAPS only secures the connection between your email reader and the mail server. Once it reaches the mail server, it will be in plain text. For additional security, you would need to encrypt the email message itself. The port for POPS is 995, the port for the IMAPS is 993, and the ports for encrypted authenticated SMTPAUTH are 465 and 587. These are the standard ports for these services, and you should not need to manually set them.
Please note that we replaced the secure certificate used to provide POPS, IMAPS, and SMTPS email services (sending and receiving email over SSL). Our SSL certificate vendor has changed to a new "root" certificate, which is recognized by most, but not all, email programs. If your email program begins returning errors and indicates that the server certificate is not recognized, please download the root certificate below and install it in your email program. The specifics of how to install a certificate will vary from program to program -- please consult the help files of your program for details.
Please also note that our mail servers use an SSL certificate. If you use this SSL option in conjunction with a domain name, your email reader may warn you that the domain names do not match. Some email readers will allow you to ignore this warning. In these cases, your incoming email will remain secure.
However, some email readers will not let you proceed if the security certificates do not match. If this occurs, please verify your incoming server settings as follows:
For accounts created prior to June 1, 2011:
(where X is your server number)
For accounts created on or after June 1, 2011:
(where "username" is your main account username)