Follow the steps below to set-up an automated response for when you are out of the office or on vacation.
- Log into the Account Control Center (ACC)
- In the left sidebar, click E-Mail
- In the drop-down, click New Recipe
- Choose whether you want an auto-response message for A single e-mail address or All e-mail addresses for this domain name
If you select a single e-mail address,
If you select A single e-mail address, input the beginning of the email address and then select its domain from the corresponding drop downIf you select all e-mail addresses for this domain
If you select All e-mail addresses for this domain, select the domain name from the corresponding drop-down menu
- Under the Recipe Type section, select Autoresponder
- Click the Proceed button
- On the next page, confirm you have selected the correct Recipient E-mail Address and Recipe Type
- Fill in the following fields:
This will be displayed as the sender of the auto-response email.From E-Mail Address
This will be displayed as the sending email address. Replies to the auto-response email will be delivered to this address.Subject
This will be displayed as the Subject header of the auto-response email.Autoresponder Message
This will be the body of the auto-response emails.Limit Autoresponse Frequency
Use this option to limit how often each sender may receive your auto-response message. This MUST be checked if you want to use the Only Respond Every feature.Only Respond Every
Here you can input how often the auto-response will be sent out.
For example, if the auto-response is set only to respond every 1 day and email@example.com sends you three emails in one day, he will only receive one auto-response message from you.
- Check the Date Range box
- Click the empty field next to Start Date. Use the calendar drop down to schedule a start date for the auto-response to go into effect
- Click the empty field next to End Date
Use the calendar drop down to schedule an end date for auto-response to stop
- When you are finished filling in the fields, click Create Autoresponder to create your auto-response message.
Congratulations! Your out-of-office/vacation message auto-response is now set-up. It will take effect at 12 AM of the start date you selected.