Adding and Disabling Email Service for WP Professional Accounts

Email services are not included in WP Professional. However, for these accounts, you can add and disable email services as an add-on by following the instructions below.

Adding Email Service on WP Professional Accounts

You can enable email services for the account through the Account Control Center. 

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Select Add Ons
3. Select Enable E-Mail Hosting
4. Choose the desired email plan level
5. Click Enable E-Mail Hosting

The Email Management interface menu will then appear on screen and email services will become active for the account.

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. In the top navigation bar, click Email
3. Click the Upgrade/Downgrade Email Plan button
4. Find the Pair Mailbox plan you would like to add to your accounts
5. Click its Select button
6. Click the Confirm Purchase button

Disabling Email Service on WP Professional Accounts

If you no longer want to use email services with the account, those can be disabled through the Account Control Center.

Choose the tutorial that reflects your ACC interface type: 

• Legacy Interface
• New ACC Interface

Not sure what the difference is? See Which ACC Interface Am I Using? 

If you are using the Legacy Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. Select Add Ons
3. Select Disable E-Mail Hosting
4. Click Disable E-Mail Hosting to confirm

Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling email hosting. Otherwise, that mail will be permanently lost and will not be recoverable.

If you are using the New ACC Interface:

1. Log in to the Account Control Center (ACC) at my.pair.com
2. In the top navigation bar, click Email
3. Click the Upgrade/Downgrade Email Plan button
4. Click the Cancel Email Services button at the bottom of the page
5. Click the Cancel Now button
6. Click the Cancel Now button

Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling email hosting. Otherwise, that mail will be permanently lost and will not be recoverable.