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Our File Directory Structure




Shared, VPS, Dedicated, and WP Professional packages allow access to the server's files. These files are stored in file directories. You can find an overview of each directory below

Many of the directories described in this article can be accessed via the Account Control Center's File Management section. However, many directories are package specific, so your server's directories may not include all directories listed here.

Visit these articles to learn how to connect to your Pair Networks account:

Home Directory 

The Home directory is the starting point for your account. The path to the Home directory is /usr/home/USERNAME.

This directory is where FTP, SSH programs, and the Account Control Center (ACC) File Manager will start you. When you log into your account, you will be in your Home directory. From your Home directory, you may see the following directories:

Backup Directory (backup) 

The backup directory uses the path /usr/home/USERNAME/backup. This directory contains any backups that are generated through the ACC, such as MySQL database backups or website backups done through the archive manager.

Web Report Configuration Directory (log_config)

If you are using Webalizer or Analog, the optional log_config directory contains the configuration files for your account. The path is /usr/home/USERNAME/log_config.

If you do not have Webalizer or Analog set up, you will not see this directory.

Web Log Directory (www_logs) 

The www_logs directory contains the logs of the traffic to your website. Its path is /usr/home/USERNAME/www_logs.

Public HTML Directory (public_html)

The public_html directory is actually a symbolic link (symlink) to your Web directory, which is where you store the files you want to be viewable on the internet. The path is /usr/home/USERNAME/public_html.

A further description of your Web directory is provided in the Web Directory section.

Public SSL Directory (public_ssl)

The optional public_ssl directory is also a symbolic link to your Web directory, but it uses SSL to transfer files to your Web directory. Its path is /usr/home/USERNAME/public_ssl.

If you do not have any SSL certificates on your account, you will not see this directory.

Public FTP Directory (public_ftp)

The optional public_ftp directory is a symbolic link to /usr/public_ftp/USERNAME, which contains your anonymous FTP area.

Virtual FTP must be enabled via the ACC on one or more of your domain names to see and use this directory.

Mailboxes (boxes)

For Dedicated, VPS, and accounts created before to June 1, 2011, we include a symbolic link in your Home directory called "boxes" that points to /usr/boxes/USERNAME. This directory is where all the email for your virtual mailboxes is stored.

Accounts created after June 1, 2011, must access all email using IMAP or POP, and do not have direct file access to mailbox files.

The Web Directory

The Web directory contains any files that the user wants to make available online. All domain names in your account will be mapped to a directory, or subdirectory, under this main Web directory. The Web directory's path is /usr/www/users/USERNAME.

SSL Web Directory

This directory contains any Web files that you want to have available through an SSL connection. This directory will only be visible and available for your account if you have SSL certificates installed.

The path to this directory is /usr/wwws/users/USERNAME.

Email Directories

The inboxes for any of your Pair Networks mailboxes use this path: /usr/boxes/main_USERNAME/domain/mailbox_USERNAME

Replace the following snippets from the file path:

main_USERNAMEPair Networks' username
domainfull domain name and extension (example.com)
mailbox_USERNAMEusername for the mailbox

The IMAP folder files are located under: /usr/boxes/main_USERNAME/domain/mailbox_USERNAME^/.imap/

The files are named the same as the folders. When attempting to access your IMAP folder files using this path, be sure to include the caret symbol ("^") after your "mailbox_USERNAME."

Updated on August 4, 2023

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