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Resetting Your Admin Password
If you want to reset the admin password, follow these steps:
Choose the tutorial that reflects your ACC interface type:
Not sure what the difference is? See Which ACC Interface Am I Using?
If you are using the Legacy Interface:
- Log in to your Managed WordPress or Podcast Websites account at my.pair.com
- Click WordPress in the left sidebar, then click List Sites in the drop-down
- Click the Nickname of your site
- Click the Staging tab
- In the bottom navbar, click Reset Staging Admin Password
- It will ask you to confirm the reset. Click Reset Password
- The new password will be displayed next to New Password
If you are using the New ACC Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the top navigation bar, click WordPress
- Find your WordPress site and click its
staging icon
- In the bottom navbar, click Reset Staging Admin Password
- It will ask you to confirm the reset. Click Reset Password
- The new password will be displayed next to New Password
Take note of the password here. Once you navigate away from the tab, it will no longer be displayed.
Resetting the Password for Staging Password Protection
Password Protection is an optional feature that uses HTTP authentication to restrict access to your staging site. Its username and password are separate from your WordPress admin credentials. You can reset the Password Protection password from the staging site interface in the Account Control Center (ACC).
Choose the tutorial that reflects your ACC interface type:
Not sure what the difference is? See Which ACC Interface Am I Using?
If you are using the Legacy Interface:
- Log in to your Managed WordPress or Podcast Websites account at my.pair.com
- In the left sidebar, click WordPress
- In the drop-down, click Staging Site
- Click the [Select Site] field, then select the staging site you would like to add HTTP Authentication to
- Click the Manage Site: Staging button
- Click the Modify Password-Protection button
- Click the Reset Password button
If you are using the New ACC Interface:
- Log in to the Account Control Center (ACC) at my.pair.com
- In the top navigation bar, click WordPress
- Find your WordPress site and click its
staging icon - Click the Modify Password-Protection button
- Click the Reset Password button
A new password will be generated for you and displayed on the next screen.
Take note of the password here. Once you navigate away from the tab, it will no longer be displayed.