1. Home
  2. Troubleshooting
  3. Submit a Support Request via the ACC

Submit a Support Request via the ACC

Need help with your hosting account? You can submit a support request from the Account Control Center (ACC).

  1. Log in to the Account Control Center (ACC) at my.pair.com
  2. In the left sidebar, click Support
  3. In the drop-down, click Send a Support Request
  4. Enter the details of your support request, then click Submit New Support Request
TypeChoose the type of ticket that best matches your request.
Account NameThis is your hosting account's username. This is pre-populated and cannot be changed.
Your NameEnter your name.
Your EmailEnter your email.
SubjectEnter the subject of your support request.
MessageEnter more details about your support request. Our support team will use these details to help diagnose the problem and recommend a solution.

Once submitted, one of our support team members will review the ticket and reach out.

Updated on July 18, 2023

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support