Policies and Service Contracts

Users of pair Networks’ services are required to agree and conform to the following service contract and acceptable use policies. Violations of these policies may result in loss of service or other disciplinary action. Policies may be updated or modified at any time, without notice.

Service Contracts

Shared Hosting Service Contract
This contract governs the agreement between pair Networks and customers of any of its hosting services with the exception of services governed by specific contracts below.

VPS & Dedicated Hosting Service Contract
This contract governs the agreement between pair Networks and customers of its Dedicated Server and Virtual Private Server offerings.

Privacy
Our customer privacy statement provides important governance and is incorporated into the above contracts by reference.

Data Privacy Transparency Statement
Information about the personal data we collect, receive, transfer, and process in the course of providing our services as a Web host and Website Distributor

Dedicated Server SLA
Our generous SLA offers guarantees with respect to uptime, hardware replacement, and customer service response time.

Abuse Policies

Abuse & Spam
We are staunchly against unsolicited e-mail.

Adult Content
Certain content is better suited for hosting elsewhere.

Copyright Disputes
How we deal with copyright disputes involving our customers’ Web sites.

Security & Cracking
Abusive behavior is taken very seriously.

WordPress Prohibited Activities
Engaging in these practices may compromise the security and performance of your service and the service of other customers.

Usage Policies

Resource Usage
Excessive resource usage may lead to performance and stability problems.

Database Resource Usage
Certain database usage patterns will require a dedicated server.

Non-WordPress Activities on WordPress Servers
We must limit the activities that are permitted on servers optimized for WordPress.

Server Side Processes
Daemons and other resident programs are not suitable for shared hosting.

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