Knowledge Base

New Account Information

Information about your hosting account.

Welcome Message

An explanation of the information in your new account Welcome Message.

Moving Your Web Site to pair Networks

Migrating your Web site from a previous Web host to pair Networks

Moving Your MySQL Database to pair Networks

Migrating a database from a previous Web host to pair Networks

Domain Name Services

Answers to some common questions about domain names.

New Domain Information

Information about domain name registration & registering through the ACC.

Existing Domain Information

Information on updating nameservers with your domain's registrar.

Uploading Files Using FTP

Directions for uploading files to your account.

Our File Directory Structure

Information on your Web hosting account's directory structure.

Connecting with SSH

Common SSH programs along with an introduction to using this method of connection.

Anonymous FTP Services

Using virtual FTP to upload to and download from your domain

File Permissions

Information about configuring the permissions on your files and directories.

Password Protected Directories

Directions on password protecting sections of your Web site.

Unix Basics

User friendly tips on using basic Unix commands.

Using Sellers Assistant

Help with using your account to host eBay auction images.

Troubleshooting: Access Problems

Solutions to common problems with accessing your account and Web site.

Troubleshooting: Network Problems

Information on identifying network problems and performing traceroutes.

Troubleshooting: Nameservice (DNS)

What to do if you experience difficulty with your domain name.