{"id":9772,"date":"2025-04-17T10:33:31","date_gmt":"2025-04-17T14:33:31","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&p=9772"},"modified":"2025-04-17T10:34:55","modified_gmt":"2025-04-17T14:34:55","slug":"pair-platinum-mail-for-shared-hosting","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/pair-platinum-mail-for-shared-hosting\/","title":{"rendered":"Pair Platinum Mail for Shared Hosting"},"content":{"rendered":"\n

Pair Platinum Mail\u2019s email service is not included with Shared Hosting, but you can add it as an optional add-on.<\/p>\n\n\n\n

Adding Pair Platinum Mail to Your Account<\/h2>\n\n\n\n

You can enable Pair Platinum Mail\u2019s email services for your account in the Account Control Center:<\/p>\n\n\n\n

    \n
  1. Log in to the Account Control Center at my.pair.com<\/a><\/li>\n\n\n\n
  2. In the top navigation bar, click Email<\/strong><\/li>\n\n\n\n
  3. Click the Email Settings<\/strong> tab<\/li>\n\n\n\n
  4. Next to Change Email Plan, click the Upgrade\/Downgrade<\/strong> button<\/li>\n\n\n\n
  5. Find your desired email service plan and click the Select <\/strong>button<\/li>\n\n\n\n
  6. Click the Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n

    Once enabled, Pair Platinum Mail\u2019s email service will become available on your account. <\/p>\n\n\n\n

    Upgrade or Downgrade Your Pair Platinum Mail Plan<\/h2>\n\n\n\n

    Need to make changes to your Pair Platinum Mail plan? You can change your plan at any time in the Account Control Center (ACC):<\/p>\n\n\n\n

      \n
    1. Log in to the Account Control Center at my.pair.com<\/a><\/li>\n\n\n\n
    2. In the top navigation bar, click Email<\/strong><\/li>\n\n\n\n
    3. Click the Email Settings<\/strong> tab<\/li>\n\n\n\n
    4. Next to Change Email Plan, click the Upgrade\/Downgrade<\/strong> button<\/li>\n\n\n\n
    5. Find your desired email service plan and click the Select <\/strong>button<\/li>\n\n\n\n
    6. Click the Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n

      Once submitted, the plan change will take effect immediately.\u00a0<\/p>\n\n\n\n

      If you upgrade or downgrade your email service plan, the cost adjustment is automatically prorated on a per-day basis. This means you'll only be charged or credited for the days remaining in your billing cycle.\u00a0<\/p>\n\n\n\n

      Cancelling Pair Platinum Mail on Your Account<\/h2>\n\n\n\n

      If you no longer wish to use Pair Platinum Mail with your account, you can disable the service through the Account Control Center: <\/p>\n\n\n\n

        \n
      1. Log in to the Account Control Center at my.pair.com<\/a><\/li>\n\n\n\n
      2. In the top navigation bar, click Email<\/strong><\/li>\n\n\n\n
      3. Click the Email Settings<\/strong> button<\/li>\n\n\n\n
      4. Next to Change Email Plan, click the Upgrade\/Downgrade<\/strong> button<\/li>\n\n\n\n
      5. Click the Cancel Email Services <\/strong>button<\/li>\n\n\n\n
      6. Click the Cancel Now <\/strong>button<\/li>\n\n\n\n
      7. Click the Cancel Now<\/strong> button to confirm cancellation<\/li>\n<\/ol>\n\n\n\n

        Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling Pair Platinum Mail. Otherwise, that mail will be permanently lost and will not be recoverable.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Pair Platinum Mail\u2019s email service is not included with Shared Hosting, but you can add it as an optional add-on. Adding Pair Platinum Mail to Your Account You can enable Pair Platinum Mail\u2019s email services for your account in the Account Control Center: Once enabled, Pair Platinum Mail\u2019s email service…<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[225],"ht-kb-tag":[],"yoast_head":"\nPair Platinum Mail for Shared Hosting - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"You can enable Pair Platinum Mail\u2019s email services for your account in Pair's Account Control Center (ACC).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/pair-platinum-mail-for-shared-hosting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pair Platinum Mail for Shared Hosting - 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