{"id":95,"date":"2016-01-12T15:38:37","date_gmt":"2016-01-12T15:38:37","guid":{"rendered":"http:\/\/wp-p3d2tsa2xh.pairsite.com\/?p=95"},"modified":"2025-06-25T11:52:54","modified_gmt":"2025-06-25T15:52:54","slug":"e-mail-saving-junk-e-mail-messages-to-a-file","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/e-mail-saving-junk-e-mail-messages-to-a-file\/","title":{"rendered":"Saving Junk Email Messages to a File"},"content":{"rendered":"\n<p><span class=\"s1\"><a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/shared-hosting\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">Shared<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/vps\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">VPS<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/qs-dedicated\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px; font-weight:bold; border-radius:3px;\">Dedicated<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/wp-professional-plus\/\"><p style=\"background-color:#1a3d6e !important;color:#fff !important;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">WP Professional Plus<\/p><\/a> <\/span><\/p>\n\n\n\n<p>You have two options if you wish to store junk email messages in a file:<\/p>\n\n\n\n<ol>\n<li>Create a junk email file that can be accessed via the Web&nbsp;&nbsp;<\/li>\n\n\n\n<li>Create a junk email file that lives in your home directory on one of our servers.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Creating a Junk Email File Accessible Via the Web<\/h2>\n\n\n\n<p>To create a junk email file accessible via the Web, you first must create a file for the email to be stored using webmail.pair.com. Here are the steps:<\/p>\n\n\n\n<ol>\n<li>Log into Pair Networks WebMail&nbsp;at <a href=\"https:\/\/webmail.pair.com\/\">webmail.pair.com<\/a> with the mailbox you want to use to access the junk email file.<\/li>\n\n\n\n<li>Click <strong>Folders<\/strong> (at the top of the page).<\/li>\n\n\n\n<li>Enter the filename in the<strong> Create Folder <\/strong>field you wish to have the email saved to. Do not select any other option on this page.<\/li>\n\n\n\n<li>Click <strong>Create<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>Now that you have created the file, you need to specify a path to this file using the Account Control Center (ACC).&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing the Junk Email File Using Your Account<\/h2>\n\n\n\n<p>If you wish to access the junk email file using your username@pair.com account, find the tutorial that fits your interface:&nbsp;<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See <a href=\"https:\/\/pairnet.zendesk.com\/hc\/en-us\/articles\/32744680336279-Which-ACC-Interface-Am-I-Using\">Which ACC Interface Am I Using?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>Click <strong>E-Mail<\/strong><\/li>\n\n\n\n<li>Click <strong>E-Mail Settings<\/strong><\/li>\n\n\n\n<li>Click on the <em>username<\/em>@pair.com Delivery Settings link.<\/li>\n\n\n\n<li>Enter the following path into the <strong>Save junk E-Mail to a file <\/strong>field: \/usr\/home\/<em>mainaccountusername<\/em>\/.imap\/<em>junkfile<br><\/em><br>In the path above, be sure you type your main account username instead of the placeholder <em>mainaccountusername<\/em>. Replace <em>junkfile<\/em> with the name of the file you created using webmail.pair.com.<\/li>\n<\/ol>\n\n\n\n<ol start=\"6\">\n<li>Click <strong>Commit Changes<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Under <strong>username@domain.com Delivery<\/strong>, click the <strong>Email will be stored in your Main Account Mailbox<\/strong> link<\/li>\n\n\n\n<li>In the <em>Junk Email Filtering <\/em>section, enter the following path into the <strong>Save Junk Email in this file<\/strong> field: \/usr\/home\/<em>mainaccountusername<\/em>\/.imap\/<em>junkfile<\/em><br><br>In the path above, be sure you type your main account username instead of the placeholder <em>mainaccountusername<\/em>. Replace <em>junkfile<\/em> with the name of the file you created using webmail.pair.com.<\/li>\n<\/ol>\n\n\n\n<ol start=\"5\">\n<li>Click the <strong>Save Changes to Main Mailbox Settings<\/strong> button<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing the Junk Email File Using Another Mailbox in Your Domain<\/h2>\n\n\n\n<p>If you wish to access the junk email file using another mailbox in your domain, find the instructions for your chosen interface:&nbsp;<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface-2\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface-2\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See <a href=\"https:\/\/pairnet.zendesk.com\/hc\/en-us\/articles\/32744680336279-Which-ACC-Interface-Am-I-Using\">Which ACC Interface Am I Using?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>Click<strong> E-Mail Management<\/strong><\/li>\n\n\n\n<li>Under <strong>Mailbox Usage<\/strong>, click <strong>Mailboxes currently configured<\/strong><\/li>\n\n\n\n<li>Click on the mailbox username you wish to edit<\/li>\n\n\n\n<li>Enter the following path into the <strong>Save junk E-Mail to a file <\/strong>field:<br><br>\/usr\/boxes\/<em>mainaccountusername<\/em>\/<em>example.com<\/em>\/<em>mailboxusername<\/em>^\/.imap\/<em>junkfile<\/em><br><br>In the path above, be sure you type your main account username instead of the placeholder <em>mainaccountusername<\/em>. Also, enter your domain instead of <em>example.com<\/em>. Replace <em>mailboxusername<\/em>^ with the mailbox's username. Make sure you include the ^character after <em>mailboxusername<\/em> as it is part of the directory name. Replace <em>junkfile<\/em>with the name of the file you created using webmail.pair.com.<em><br><\/em><\/li>\n\n\n\n<li>Click <strong>Commit Changes<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Under <strong>username@domain.com Delivery<\/strong>, click the <strong>Email will be stored in your Main Account Mailbox<\/strong> link<\/li>\n\n\n\n<li>In the <em>Junk Email Filtering <\/em>section, enter the following path into the <strong>Save Junk Email in this file<\/strong> field:<br><br>\/usr\/boxes\/<em>mainaccountusername<\/em>\/<em>example.com<\/em>\/<em>mailboxusername<\/em>^\/.imap\/<em>junkfile<\/em><br><br>In the path above, be sure you type your main account username instead of the placeholder <em>mainaccountusername<\/em>. Also, enter your domain instead of <em>example.com<\/em>. Replace <em>mailboxusername<\/em>^ with the mailbox's username. Make sure you include the ^character after <em>mailboxusername<\/em> as it is part of the directory name. Replace <em>junkfile <\/em>with the name of the file you created using webmail.pair.com.<\/li>\n<\/ol>\n\n\n\n<ol start=\"5\">\n<li>Click the <strong>Save Changes to Main Mailbox Settings<\/strong> button<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Creating a Junk Email File in Your Home Directory<\/h2>\n\n\n\n<p>If you wish to create a junk email file in your home directory on one of our servers, find the instructions for your chosen interface:<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See <a href=\"https:\/\/pairnet.zendesk.com\/hc\/en-us\/articles\/32744680336279-Which-ACC-Interface-Am-I-Using\">Which ACC Interface Am I Using?<\/a>\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>Click <strong>E-Mail<\/strong>.<\/li>\n\n\n\n<li>Click <strong>E-Mail Settings<\/strong>.<\/li>\n\n\n\n<li>Click on the <strong><em>username@pair.com<\/em><\/strong><strong> Delivery Settings<\/strong> link.<\/li>\n\n\n\n<li>Click the <strong>Junk E-Mail Filtering<\/strong> checkbox.<\/li>\n\n\n\n<li>Enter the path and filename you wish to use. For example, you can use the following path to create a junk email file in your home directory:\/usr\/home\/<em>username<\/em>\/<em>example<\/em><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Under <strong>username@domain.com Delivery<\/strong>, click the <strong>Email will be stored in your Main Account Mailbox<\/strong> link<\/li>\n\n\n\n<li>In the <em>Junk Email Filtering <\/em>section, enter the path and filename you wish to use. For example, you can use the following path to create a junk email file in your home directory:<em>\/usr\/home\/username\/example<\/em><\/li>\n\n\n\n<li>Click the <strong>Save Changes to Main Mailbox Settings<\/strong> button<\/li>\n<\/ol>\n\n\n\n<p>You can download this file from one of our servers via File Transfer Protocol (FTP) or by using Secure Shell (SSH). To learn more about FTP, visit our Knowledge Base page <a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/\">Uploading Files Using FTP<\/a>. To learn how to connect to our servers via SSH, visit <a href=\"https:\/\/www.pair.com\/support\/kb\/connecting-with-ssh\/\">Connecting With SSH<\/a>.<\/p>\n\n\n\n<p><span class=\"s1\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You have two options if you wish to store junk email messages in a file: Creating a Junk Email File Accessible Via the Web To create a junk email file accessible via the Web, you first must create a file for the email to be stored using webmail.pair.com. Here are&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":[],"ht-kb-category":[6],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Saving Junk Email Messages to a File - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"There are two ways to store junk mail in files: Create a junk file that can be accessed via the web or create a junk file in your home directory.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/e-mail-saving-junk-e-mail-messages-to-a-file\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Saving Junk Email Messages to a File - 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