{"id":8513,"date":"2022-04-19T11:28:22","date_gmt":"2022-04-19T15:28:22","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&#038;p=8513"},"modified":"2025-06-05T14:03:49","modified_gmt":"2025-06-05T18:03:49","slug":"pair-2fa","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/","title":{"rendered":"Two-Factor Authentication on Pair Accounts"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">What is Two-Factor Authentication?&nbsp;<\/h3>\n\n\n\n<p>Two-factor authentication, or 2FA, is a security measure that verifies login attempts on your accounts. We've added this feature as an optional security measure to our hosting accounts.&nbsp;<\/p>\n\n\n\n<p>Our two-factor authentication method utilizes a third-party authentication tool. There are various reputable authentication tools out there, such as:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.authenticator2&amp;hl=en_US&amp;gl=US\">Google Authenticator<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/authy.com\/\">Authy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/duo.com\/product\/multi-factor-authentication-mfa\">Duo<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/download-and-install-the-microsoft-authenticator-app-351498fc-850a-45da-b7b6-27e523b8702a\">Microsoft Authenticator<\/a><\/li>\n<\/ul>\n\n\n\n<p>The app you choose will generate codes used to access your account.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Setting Up Two-Factor Authentication on Pair Accounts<\/h3>\n\n\n\n<div class=\"wp-block-group has-black-color has-text-color is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group is-layout-flow\"><div class=\"wp-block-group__inner-container\">\n<p>Before you get started, you will need:&nbsp;<\/p>\n\n\n\n<ul>\n<li>Any Pair Hosting Account<\/li>\n\n\n\n<li>A Two-Factor Authentication App<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>To add two-factor authentication to your Pair account, follow these steps:\u00a0<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?\u00a0<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to your Pair account at my.pair.com<\/li>\n\n\n\n<li>Click on your username in the top right&nbsp;<\/li>\n\n\n\n<li>In the drop-down, click <strong>Manage Two-Factor Authentication<\/strong><\/li>\n\n\n\n<li>Click <strong>Enable Two Factor Authentication<\/strong><\/li>\n\n\n\n<li>Open your chosen two-factor authentication app, then scan the provided barcode or use the manual setup key to connect. <br><br><em>Note: This is the only time the setup key\/barcode will display. If multiple people need access to the account, they should all scan the QR code or use the text key during this step. <\/em><br><br>Once connected, the app will display a new code approximately every thirty seconds. This code is used to authenticate your login.&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>In the <strong>Step 2: Enter Your Account Password<\/strong> text box, input your account password<\/li>\n\n\n\n<li>Go to the authentication app you just connected. Copy the current code into the <strong>Step 3: Enter the six-digit code shown by your authenticator app<\/strong> text box<\/li>\n\n\n\n<li>Click <strong>Submit<\/strong><\/li>\n\n\n\n<li>On the next page, take note of your recovery codes. If you ever lose access to your authentication app, you will be required to provide a recovery code in order to regain access. We recommend printing out this list.<br><br><strong>Be sure to keep your list of recovery codes in a safe place. You will need these if you ever lose access to your authentication.&nbsp; Failure to do so may result in total loss of account access.<\/strong><br><\/li>\n\n\n\n<li>In the textbox, type \"I agree\"<\/li>\n\n\n\n<li>Click <strong>Submit<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Once the setup is complete, you will need to input the authentication code from your chosen authentication app when you log in.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Be sure to keep your list of recovery codes in a safe place. You will need these if you ever lose access to your authentication.&nbsp; <strong>Failure to do so may result in total loss of account access<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to your Pair account at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>Click on your username in the top right corner<\/li>\n\n\n\n<li>In the drop-down, click <strong>Account Settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Manage Two-Factor Authorization<\/strong><\/li>\n\n\n\n<li>Click <strong>Enable Two-Factor Authentication<\/strong><\/li>\n\n\n\n<li>Open your chosen two-factor authentication app, then scan the provided barcode or use the manual setup key to connect.<br><br>This is the only time the setup key\/barcode will display. If multiple people need access to the account, they should all scan the QR code or use the text key during this step.<\/li>\n<\/ol>\n\n\n\n<p>Once connected, the app will display a new code approximately every thirty seconds. This code is used to authenticate your login.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<ol start=\"7\">\n<li>In the <strong>Step 2: Enter Your Account Password<\/strong> field, enter your account password<\/li>\n\n\n\n<li>Go to the authentication app you just connected. Copy the current code into the <strong>Step 3: Enter the six-digit code shown by your authenticator app<\/strong> field<\/li>\n\n\n\n<li>Click the <strong>Submit <\/strong>button<\/li>\n\n\n\n<li>On the next page, take note of your recovery codes. If you ever lose access to your authentication app, you will be required to provide a recovery code in order to regain access. We recommend printing out this list.<br><br><strong>Be sure to keep your list of recovery codes in a safe place. You will need these if you ever lose access to your authentication.\u00a0 Failure to do so may result in total loss of account access.<\/strong><\/li>\n<\/ol>\n\n\n\n<ol start=\"11\">\n<li>In the textbox, type \"I agree\"<\/li>\n\n\n\n<li>Click the <strong>Submit<\/strong> button<\/li>\n<\/ol>\n\n\n\n<p>Once the setup is complete, you will need to input the authentication code from your chosen authentication app when you log in.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disabling Two-Factor Authentication on Pair Accounts<\/h3>\n\n\n\n<p>Want to remove two-factor authentication from your account? You can do so by following these steps:\u00a0<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface-2\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface-2\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?&nbsp;<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to your Pair account at my.pair.com<\/li>\n\n\n\n<li>Click on your username in the top left&nbsp;<\/li>\n\n\n\n<li>In the drop-down, click <strong>Manage Two-Factor Authentication<\/strong><\/li>\n\n\n\n<li>On the next page, click <strong>Disable Two-Factor Authentication<\/strong><\/li>\n\n\n\n<li>Enter your account password into the text box, then click <strong>Submit<\/strong><\/li>\n<\/ol>\n\n\n\n<p>This will remove two-factor authentication from your account. It's important to note that if you enable two-factor authentication again in the future, you will need to reconnect your authenticator app to your Pair account. Any codes (authentication codes and recovery codes) associated with the previous connection will no longer work. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">The old recovery codes and any authenticator codes generated with the old authentication data will no longer work.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to your Pair account at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>Click on your username in the top right corner<\/li>\n\n\n\n<li>In the drop-down, click <strong>Account Settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Manage Two-Factor Authorization<\/strong><\/li>\n\n\n\n<li>On the next page, click the <strong>Disable Two-Factor Authentication<\/strong> button<\/li>\n\n\n\n<li>Enter your account password into the text box, then click the <strong>Submit<\/strong> button<\/li>\n<\/ol>\n\n\n\n<p>This will remove two-factor authentication from your account. It's important to note that if you enable two-factor authentication again in the future, you will need to reconnect your authenticator app to your Pair account. Any codes (authentication codes and recovery codes) associated with the previous connection will no longer work.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">The old recovery codes and any authenticator codes generated with the old authentication data will no longer work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Two-Factor Authentication?&nbsp; Two-factor authentication, or 2FA, is a security measure that verifies login attempts on your accounts. We&#8217;ve added this feature as an optional security measure to our hosting accounts.&nbsp; Our two-factor authentication method utilizes a third-party authentication tool. There are various reputable authentication tools out there, such&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[217],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it&#039;s a great option to deter hackers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it&#039;s a great option to deter hackers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - Pair Networks\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pairnetworks\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T18:03:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@pairNetworks\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/\",\"name\":\"Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks\",\"isPartOf\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#website\"},\"datePublished\":\"2022-04-19T15:28:22+00:00\",\"dateModified\":\"2025-06-05T18:03:49+00:00\",\"description\":\"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it's a great option to deter hackers.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pair.com\/support\/kb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Two-Factor Authentication on Pair Accounts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#website\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/\",\"name\":\"Knowledge Base - Pair Networks\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pair.com\/support\/kb\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#organization\",\"name\":\"Pair Networks\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg\",\"contentUrl\":\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg\",\"width\":360,\"height\":360,\"caption\":\"Pair Networks\"},\"image\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/pairnetworks\/\",\"https:\/\/twitter.com\/pairNetworks\",\"https:\/\/www.instagram.com\/pairnetworks\/\",\"https:\/\/www.linkedin.com\/company\/2269676\/\",\"https:\/\/www.pinterest.com\/pairnetworksinc\/pins\/\",\"https:\/\/www.youtube.com\/user\/pairnetworks\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks","description":"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it's a great option to deter hackers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/","og_locale":"en_US","og_type":"article","og_title":"Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks","og_description":"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it's a great option to deter hackers.","og_url":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/","og_site_name":"Knowledge Base - Pair Networks","article_publisher":"https:\/\/www.facebook.com\/pairnetworks\/","article_modified_time":"2025-06-05T18:03:49+00:00","twitter_card":"summary_large_image","twitter_site":"@pairNetworks","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/","url":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/","name":"Two-Factor Authentication on Pair Accounts - Knowledge Base - Pair Networks","isPartOf":{"@id":"https:\/\/www.pair.com\/support\/kb\/#website"},"datePublished":"2022-04-19T15:28:22+00:00","dateModified":"2025-06-05T18:03:49+00:00","description":"Enable two-factor authentication on your Pair hosting account for additional security. While optional, it's a great option to deter hackers.","breadcrumb":{"@id":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pair.com\/support\/kb\/pair-2fa\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pair.com\/support\/kb\/pair-2fa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pair.com\/support\/kb\/"},{"@type":"ListItem","position":2,"name":"Two-Factor Authentication on Pair Accounts"}]},{"@type":"WebSite","@id":"https:\/\/www.pair.com\/support\/kb\/#website","url":"https:\/\/www.pair.com\/support\/kb\/","name":"Knowledge Base - Pair Networks","description":"","publisher":{"@id":"https:\/\/www.pair.com\/support\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pair.com\/support\/kb\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pair.com\/support\/kb\/#organization","name":"Pair Networks","url":"https:\/\/www.pair.com\/support\/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg","contentUrl":"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg","width":360,"height":360,"caption":"Pair Networks"},"image":{"@id":"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pairnetworks\/","https:\/\/twitter.com\/pairNetworks","https:\/\/www.instagram.com\/pairnetworks\/","https:\/\/www.linkedin.com\/company\/2269676\/","https:\/\/www.pinterest.com\/pairnetworksinc\/pins\/","https:\/\/www.youtube.com\/user\/pairnetworks"]}]}},"_links":{"self":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/8513"}],"collection":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/comments?post=8513"}],"version-history":[{"count":10,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/8513\/revisions"}],"predecessor-version":[{"id":10070,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/8513\/revisions\/10070"}],"wp:attachment":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/media?parent=8513"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8513"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}