{"id":754,"date":"2016-07-05T14:54:40","date_gmt":"2016-07-05T18:54:40","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=754"},"modified":"2026-04-20T13:50:40","modified_gmt":"2026-04-20T17:50:40","slug":"adding-and-disabling-e-mail-service-for-wp-hosting","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/adding-and-disabling-e-mail-service-for-wp-hosting\/","title":{"rendered":"Adding and Disabling Email Service for WP Professional Accounts"},"content":{"rendered":"\n<p>Email services are not included in WP Professional. However, for these accounts, you can add and disable email services as an add-on by following the instructions below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"adding-email-service\">Adding Email Service on WP Professional Accounts<\/h2>\n\n\n\n<p>You can enable email services for the account through the Account Control Center.&nbsp;<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"><u> Which ACC Interface Am I Using?&nbsp;<\/u><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_01JZWVAFPVAMG4F3E8MR244388\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\" target=\"_blank\" rel=\"noreferrer noopener\"> my.pair.com<\/a><\/li>\n\n\n\n<li>Select <strong>Add Ons<\/strong><\/li>\n\n\n\n<li>Select <strong>Enable E-Mail Hosting<\/strong><\/li>\n\n\n\n<li>Choose the desired email plan level<\/li>\n\n\n\n<li>Click <strong>Enable E-Mail Hosting<\/strong><\/li>\n<\/ol>\n\n\n\n<p>The Email Management interface menu will then appear on screen and email services will become active for the account.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_01JZWVASYQKPNY85T7RBJPJX87\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\/\"><u> my.pair.com<\/u><\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Click the <strong>Upgrade\/Downgrade Email Plan<\/strong> button<\/li>\n\n\n\n<li>Find the Pair Mailbox plan you would like to add to your accounts<\/li>\n\n\n\n<li>Click its <strong>Select <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"disabling-email-service\">Disabling Email Service on WP Professional Accounts<\/h2>\n\n\n\n<p>If you no longer want to use email services with the account, those can be disabled through the Account Control Center.<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-acc-interface-2\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface-2\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"><u> Which ACC Interface Am I Using?&nbsp;<\/u><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_01JZWVB4V8H91FE120JMGX5P30\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\" target=\"_blank\" rel=\"noreferrer noopener\"> my.pair.com<\/a><\/li>\n\n\n\n<li>Select <strong>Add Ons<\/strong><\/li>\n\n\n\n<li>Select <strong>Disable E-Mail Hosting<\/strong><\/li>\n\n\n\n<li>Click <strong>Disable E-Mail Hosting<\/strong> to confirm<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling email hosting. Otherwise, that mail will be permanently lost and will not be recoverable.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_01JZWVBJ5BDZTHDR3AMXXBF4NY\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\/\"><u> my.pair.com<\/u><\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Click the <strong>Upgrade\/Downgrade Email Plan<\/strong> button<\/li>\n\n\n\n<li>Click the <strong>Cancel Email Services<\/strong> button at the bottom of the page<\/li>\n\n\n\n<li>Click the <strong>Cancel Now <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Cancel Now<\/strong> button<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling email hosting. Otherwise, that mail will be permanently lost and will not be recoverable.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email services are not included in WP Professional. However, for these accounts, you can add and disable email services as an add-on by following the instructions below. Adding Email Service on WP Professional Accounts You can enable email services for the account through the Account Control Center.&nbsp; Choose the tutorial&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[182],"ht-kb-tag":[215,179,180],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Adding and Disabling Email Service for WP Professional Accounts - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Email services are not included in WP Professional. 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