{"id":6751,"date":"2019-04-29T09:34:40","date_gmt":"2019-04-29T13:34:40","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&#038;p=6751"},"modified":"2026-04-15T13:57:48","modified_gmt":"2026-04-15T17:57:48","slug":"find-account-details","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/find-account-details\/","title":{"rendered":"Finding Your Hosting Package Details"},"content":{"rendered":"\n<p>You can view your hosting package details in the Account Control Center (ACC).&nbsp;<\/p>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"http:\/\/my.pair.com\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top-right corner, click your username<\/li>\n\n\n\n<li>From the drop-down menu, select:\n<ul>\n<li><strong>Your Hosting Package Details<\/strong> (if you are using the <a href=\"https:\/\/www.pair.com\/support\/kb\/which-acc-interface-am-i-using\/\" target=\"_blank\" rel=\"noreferrer noopener\">Legacy ACC interface<\/a>)<\/li>\n\n\n\n<li><strong>Account Settings<\/strong> (if you are using the <a href=\"https:\/\/www.pair.com\/support\/kb\/which-acc-interface-am-i-using\/\" target=\"_blank\" rel=\"noreferrer noopener\">New ACC interface<\/a>)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>Your hosting package information will be displayed on that page, including:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your Hosting Package Details<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Account Username<\/td><td>The username used for your Pair hosting account.<\/td><\/tr><tr><td>Billing Account Number<\/td><td>The unique billing identifier for your Pair hosting account. Sometimes referred to as \u201cBAN.\u201d<\/td><\/tr><tr><td>Account Type<\/td><td>The hosting plan assigned to your account.<\/td><\/tr><tr><td>Modify Account<\/td><td>Click <strong>Change Account Type<\/strong> to upgrade or downgrade your account.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Account Limits<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Disk Usage Limit<\/td><td>The maximum amount of storage space allocated to your account.&nbsp;<\/td><\/tr><tr><td>Bandwidth Usage Limit<\/td><td>The maximum amount of data transfer allowed per billing cycle.&nbsp;<\/td><\/tr><tr><td>Mailbox Limit<\/td><td>The maximum number of email mailboxes allowed on your account.<\/td><\/tr><tr><td>Database Limit<\/td><td>The maximum number of databases allowed on your account.<\/td><\/tr><tr><td>FTP Login Limit<\/td><td>The maximum number of FTP user accounts allowed on your account.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Server Details<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Web Server Operating System<\/td><td>The operating system running on your hosting server.<\/td><\/tr><tr><td>SSL Enabled Web Server<\/td><td>Indicates whether your account supports secure HTTPS connections.&nbsp;<\/td><\/tr><tr><td>SFTP Server<\/td><td>The server address used for secure file transfers.&nbsp;<\/td><\/tr><tr><td>Email Server<\/td><td>The server used to send and receive email for your hosting account.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can view your hosting package details in the Account Control Center (ACC).&nbsp; Your hosting package information will be displayed on that page, including: Your Hosting Package Details Account Username The username used for your Pair hosting account. Billing Account Number The unique billing identifier for your Pair hosting account&#8230;.<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[4],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Finding Your Pair Hosting Package Details<\/title>\n<meta name=\"description\" content=\"Learn how to find your hosting package details, including your plan type, features, and account information in just a few steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/find-account-details\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Finding Your Pair Hosting Package Details\" \/>\n<meta property=\"og:description\" content=\"Learn how to find your hosting package details, including your plan type, features, and account information in just a few steps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pair.com\/support\/kb\/find-account-details\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - 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