{"id":5255,"date":"2018-07-27T10:37:19","date_gmt":"2018-07-27T14:37:19","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&#038;p=5255"},"modified":"2025-06-04T11:32:37","modified_gmt":"2025-06-04T15:32:37","slug":"how-to-delete-files-in-the-acc","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/how-to-delete-files-in-the-acc\/","title":{"rendered":"How to Delete Files and Directories in the ACC"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/shared-hosting\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">Shared<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/vps\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">VPS<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/qs-dedicated\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px; font-weight:bold; border-radius:3px;\">Dedicated<\/p><\/a><\/span><span class=\"s1\">\u00a0<a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/wp-professional\/\"><p style=\"background-color:#1a3d6e !important;color:#fff !important;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">WP Professional<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/wp-professional-plus\/\"><p style=\"background-color:#1a3d6e !important;color:#fff !important;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">WP Professional Plus<\/p><\/a> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can delete files and directories directly in the <\/span><a href=\"http:\/\/my.pair.com\"><span style=\"font-weight: 400;\">Account Control Center (ACC)<\/span><\/a><span style=\"font-weight: 400;\">. No need to log into your FTP client to connect remotely. You can remove the file right from your hosting account interface.<\/span><\/p>\n<p><strong>The process for deleting files and directories are not the same.<\/strong> Click on your desired tutorial to see it's steps:<\/p>\n<ul>\n<li><a href=\"#how-to-delete-files-in-the-acc-interface\">Deleting Files\u00a0<\/a><\/li>\n<li><a href=\"#how-to-delete-directories-in-the-acc-interface\">Deleting Directories<\/a><\/li>\n<\/ul>\n<h3>Deleting Files in the ACC Interface<\/h3>\n<p>Deleting files can help you clean up unwanted files and free up disk space on your hosting account. However, the method outlined below only shows you how to delete\u00a0<em>one file at a time<\/em>. If you wish to delete multiple files at a time, you can do so by <a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/\">using an SFTP client<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">To delete single files in the Account Control Center (ACC), follow these steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose the tutorial that reflects your ACC interface type:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legacy Interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New ACC Interface<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Not sure what the difference is? See<\/span><a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"><span style=\"font-weight: 400;\"> Which ACC Interface Am I Using?\u00a0<\/span><\/a><\/p>\n<h4><span style=\"font-weight: 400;\">If you are using the Legacy Interface:<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Log in to the <\/span><a href=\"http:\/\/my.pair.com\"><span style=\"font-weight: 400;\">Account Control Center (ACC)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><b>Files <\/b><span style=\"font-weight: 400;\">in the left sidebar<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the drop-down, click the name of the directory where the file is located:<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Home<\/b><span style=\"font-weight: 400;\">: the home directory holds all files and directories<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Web<\/b><span style=\"font-weight: 400;\">: the web directory holds all website files and directories<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Navigate to the file and click on the file\u2019s name under the <\/span><b>Name <\/b><span style=\"font-weight: 400;\">column<\/span><span style=\"font-weight: 400;\">    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tFile names are indicated by gray page icons.<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-7186\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1.png\" alt=\"file image\" width=\"844\" height=\"90\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1.png 844w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1-300x32.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1-768x82.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1-50x5.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1-60x6.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/file-1-100x11.png 100w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/a><\/span><span style=\"font-weight: 400;\">    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the page navigation bar, click <\/span><b>Delete<\/b><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Confirm the deletion by clicking the <\/span><b>Delete <\/b><span style=\"font-weight: 400;\">button<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">If successful, you will be returned to the directory page and a success banner will display.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">If you are using the New ACC Interface:<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Log in to the Account Control Center (ACC) at <\/span><a href=\"https:\/\/my.pair.com\/\"><span style=\"font-weight: 400;\">my.pair.com<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the top navigation bar, click <\/span><b>Files<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to the file(s) you want to delete. Files are indicated by the gray file icon.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Toggle on the <\/span><b>Delete <\/b><span style=\"font-weight: 400;\">option for the file(s)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>Delete Selected<\/b><span style=\"font-weight: 400;\"> button in the toolbar<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirm the deletion by clicking the <\/span><b>Delete<\/b><span style=\"font-weight: 400;\"> button<\/span><\/li>\n<\/ol>\n<h3>Deleting Directories in the ACC Interface<\/h3>\n<p>Deleting unused directories can help clean up your <em>Web<\/em> or <em>Home<\/em> directories, as well as free up disk space.<\/p>\n<p>However, the method we are about to outline below can only delete\u00a0<em>one directory at a time<\/em>. If you wish to delete multiple directories at once, you can do so by <a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/\" target=\"_blank\" rel=\"noopener noreferrer\">using an SFTP client.<\/a><\/p>\n<p><span style=\"font-weight: 400;\">To delete single directories in the Account Control Center (ACC), follow these steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose the tutorial that reflects your ACC interface type:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legacy Interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New ACC Interface<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Not sure what the difference is? See<\/span><a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"><span style=\"font-weight: 400;\"> Which ACC Interface Am I Using?\u00a0<\/span><\/a><\/p>\n<h4><span style=\"font-weight: 400;\">If you are using the Legacy Interface:<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Log in to the <a href=\"http:\/\/my.pair.com\">Account Control Center (<\/a><\/span><span style=\"font-weight: 400;\">ACC)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><b>Files <\/b><span style=\"font-weight: 400;\">in the left sidebar<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the drop-down, click the name of the directory where the directory to be deleted is located:<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Home<\/b><span style=\"font-weight: 400;\">: the home directory holds all files<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Web<\/b><span style=\"font-weight: 400;\">: the web directory holds all website files<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Navigate to the directory and click on its corresponding\u00a0<strong>Details<\/strong> link under then\u00a0<strong>Size<\/strong>\u00a0<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">column\n<p><\/span><\/span><span style=\"font-weight: 400;\">    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tDirectories are indicated by blue folder icons.<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-7191 aligncenter\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory.png\" alt=\"directory image\" width=\"817\" height=\"98\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory.png 817w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory-300x36.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory-768x92.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory-50x6.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory-60x7.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2019\/12\/directory-100x12.png 100w\" sizes=\"(max-width: 817px) 100vw, 817px\" \/><\/a><\/span><span style=\"font-weight: 400;\">    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/span><\/li>\n<li>In the top navigation bar, click the <strong>Delete <\/strong>button<\/li>\n<li>On the next page, click the\u00a0<strong>Delete\u00a0<\/strong>button to confirm the deletion<\/li>\n<\/ol>\n<h4><span style=\"font-weight: 400;\">If you are using the New ACC Interface:<\/span><\/h4>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Log in to the Account Control Center (ACC) at <\/span><a href=\"https:\/\/my.pair.com\/\"><span style=\"font-weight: 400;\">my.pair.com<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the top navigation bar, click <\/span><b>Files<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to the file(s) you want to delete<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Navigate to the directory and click on its <\/span><b>Details<\/b><span style=\"font-weight: 400;\"> link in the <\/span><b>Size<\/b><span style=\"font-weight: 400;\"> column. Directories are indicated by blue folder icons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the toolbar, click the <\/span><b>Delete<\/b><span style=\"font-weight: 400;\"> button<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Confirm the deletion by clicking the <\/span><b>Delete<\/b><span style=\"font-weight: 400;\"> button<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If successful, you will be returned to the directory page and a success banner will display. If the deletion fails, you may need to delete files within the directory first, then retry the directory deletion steps again.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 You can delete files and directories directly in the Account Control Center (ACC). No need to log into your FTP client to connect remotely. You can remove the file right from your hosting account interface. The process for deleting files and directories are not the same. Click on your&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[2],"ht-kb-tag":[178,176,177],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Delete Files and Directories in the ACC - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"You can delete files and directories directly in the ACC. No need to log into your FTP client to connect remotely. 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