{"id":4712,"date":"2018-05-14T10:16:54","date_gmt":"2018-05-14T14:16:54","guid":{"rendered":"http:\/\/wp-p3d2tsa2xh.pairsite.com\/?post_type=ht_kb&#038;p=4712"},"modified":"2025-07-08T13:43:20","modified_gmt":"2025-07-08T17:43:20","slug":"how-to-find-your-custom-emails-incoming-and-outgoing-servers","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/","title":{"rendered":"How to Find Your Email&#8217;s Incoming and Outgoing Servers"},"content":{"rendered":"\n<p><span class=\"s1\"><a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/shared-hosting\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">Shared<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/vps\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">VPS<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/qs-dedicated\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px; font-weight:bold; border-radius:3px;\">Dedicated<\/p><\/a><\/span><\/p>\n\n\n\n<p><span class=\"s1\"><\/span><\/p>\n\n\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tWP Optimized hosting accounts can use this tutorial if the <a href=\"https:\/\/www.pair.com\/support\/kb\/adding-and-disabling-e-mail-service-for-wp-hosting\/\"><span class=\"s2\">Email Add On<\/span><\/a> has been enabled.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<p><span style=\"font-weight: 400;\">In order to set up your custom email address on an email client, you will need to know the email address\u2019 incoming and outgoing servers. <\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Finding Your Email Server Information<\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Follow these instructions to find the email server information:<\/span><\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?&nbsp;<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the left sidebar, click <strong>E-Mail<\/strong>, then click <strong>E-Mail Settings<\/strong> in the drop-down<\/li>\n\n\n\n<li>Under \u201cMailbox Usage,\u201d click <strong>Mailboxes<\/strong> currently configured<\/li>\n\n\n\n<li>Under \u201cMailbox Username,\u201d click on the name of your custom email<\/li>\n<\/ol>\n\n\n\n<p>The email's incoming and outgoing servers will be listed on this page next to Incoming Mail Server (IMAP\/POP3) and Outgoing Mail Server (SMTP). Use this information to set up your email address on an email client.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log in to the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Next to <strong>Mailboxes currently configured<\/strong>, click the<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXc6--n5wYXpiD401nYt6iD_z5X5Qk0gm8Pj2nKZ--6uPXRWJ2xnQjOk-GQrCqr3JYTSNtDrWVtDz2rSQHwJyHup7TvWzDfYI_fUeQxgQSxohXxYeXS1jFzmxb4TF-IvJO_FgFJVWA?key=5LREmmud8nsLr08hPznBAfsK\" width=\"30\" height=\"29\"> cog icon<\/li>\n\n\n\n<li>Find your mailbox under \u201cMailbox Username\u201d and click its <strong>Edit<\/strong> button&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>The email's incoming and outgoing servers will be listed on this page next to Incoming Mail Server (IMAP\/POP3) and Outgoing Mail Server (SMTP). Use this information to set up your email address on an email client.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" width=\"1002\" height=\"739\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers.png\" alt=\"\" class=\"wp-image-9991\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers.png 1002w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers-300x221.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers-768x566.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers-50x37.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers-60x44.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2025\/06\/9-Finding-Your-Emails-incoming-and-outgoing-servers-100x74.png 100w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In order to set up your custom email address on an email client, you will need to know the email address\u2019 incoming and outgoing servers. Finding Your Email Server Information Follow these instructions to find the email server information: Choose the tutorial that reflects your ACC interface type:&nbsp; Not sure&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[12,6],"ht-kb-tag":[178,176,177,199],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Find Your Email&#039;s Incoming and Outgoing Servers - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"In order to set up your custom email address on an email client, you will need to know the email address\u2019 incoming and outgoing servers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Find Your Email&#039;s Incoming and Outgoing Servers - 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