{"id":383,"date":"2016-02-05T14:07:34","date_gmt":"2016-02-05T14:07:34","guid":{"rendered":"http:\/\/wp-p3d2tsa2xh.pairsite.com\/?p=383"},"modified":"2026-02-20T10:48:15","modified_gmt":"2026-02-20T15:48:15","slug":"setting-up-email-windows-10-mail","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/","title":{"rendered":"Setting Up Email: Windows 10 Mail"},"content":{"rendered":"\n

Microsoft ended support for Windows 10 on October 14, 2025. For details, see\u00a0Microsoft's announcement<\/a>. \u00a0<\/p>\n\n\n\n

Finding Information About Your Account Settings<\/h3>\n\n\n\n

If you need help finding your username and other configuration settings, see our article, How to Set Up an Email Reader<\/a>.<\/p>\n\n\n\n

Setting up your Email for Windows 10 Mail App<\/h3>\n\n\n\n
    \n
  1. Open up the Mail application in the start menu\"mail<\/a><\/li>\n\n\n\n
  2. If this is your first time using Windows 10 Mail, choose + Add Account<\/strong> on the welcome screen, then skip to Step 5<\/a>\"windows10-mail-img2\"<\/a>
    If this is not the first time, enter Mail and click in the cog in the lower left corner    \"cog<\/a><\/li>\n\n\n\n
  3. A menu will appear in the right side of the screen. Click Manage Accounts<\/strong> \"manage<\/a><\/li>\n\n\n\n
  4. <\/a>Click + Add Account<\/strong> option\"add<\/a><\/li>\n\n\n\n
  5. Select the Advanced Setup<\/strong> option in the list of account types\"windows10-mail-img3\"<\/a><\/li>\n\n\n\n
  6.  Choose Internet Email<\/strong> as the kind of account you want to set up\"windows10-mail-img4\"<\/a><\/li>\n\n\n\n
  7. In the next window, fill out the following information:
    \n\n\n\n\n\n\n\n\n\n\n
    Email Address<\/td>\nThis is the address of the email you want to use with Windows 10 Mail<\/td>\n<\/tr>\n
    Username<\/td>\nThis is your ACC username<\/td>\n<\/tr>\n
    Password<\/td>\nThis is your email's password. Note that this is not your ACC account password<\/i>.<\/td>\n<\/tr>\n
    Account Name<\/td>\nThis will help you identify your account in the Windows 10 Mail interface<\/td>\n<\/tr>\n
    Send your messages using this name<\/td>\nThis name will be displayed as the from<\/i> portion of your email<\/td>\n<\/tr>\n
    Incoming email server<\/td>\nThis is your incoming mail server. For help finding your mail server, see our How to Find Your Email's Incoming and Outgoing Servers article<\/a><\/td>\n<\/tr>\n
    Account Type<\/td>\nChoose IMAP or POP3. For more information about the differences, see our IMAP vs POP article<\/a>.<\/td>\n<\/tr>\n
    Outgoing (SMTP) email server<\/td>\nThis is your outgoing mail server. For help finding your mail server, see our How to Find Your Email's Incoming and Outgoing Servers article<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
    \"Windows<\/a><\/figure>

    <\/p>\n<\/li>\n\n\n\n

  8. Click Sign in<\/strong><\/li>\n\n\n\n
  9. Click Done<\/strong> on the confirmation page<\/li>\n\n\n\n
  10. If this was your first email in the Mail client, you will be taken back to the welcome screen. Click Ready to Go<\/strong> to access your email\"windows10-mail-img7\"<\/li>\n<\/ol>\n\n\n\n

    Using SSL to Secure Your Email<\/h3>\n\n\n\n

    Pair Networks provides support for SSL\/TLS and STARTTLS encryption for all IMAP, POP, and authenticated SMTP connections. Using encryption is an important way to prevent your password from being stolen.<\/p>\n\n\n\n

    POPS\/IMAPS only secures the connection between your email reader and the mail server. Once it reaches the mail server, it will be in plain text. For additional security, you would need to encrypt the email message itself. The port for POPS is 995, the port for the IMAPS is 993, and the ports for encrypted authenticated SMTPAUTH are 465 and 587. These are the standard ports for these services, and you should not need to manually set them.<\/p>\n\n\n\n

    Please note that we replaced the secure certificate used to provide POPS, IMAPS, and SMTPS email services (sending and receiving email over SSL). Our SSL certificate vendor has changed to a new \"root\" certificate, which is recognized by most, but not all, email programs. If your email program begins returning errors and indicates that the server certificate is not recognized, please download the root certificate below and install it in your email program. The specifics of how to install a certificate will vary from program to program -- please consult the help files of your program for details.<\/p>\n\n\n\n

    \n

    USERTrust RSA CA Root.crt<\/span><\/a><\/p>\n<\/blockquote>\n\n\n\n

    Please also note that our mail servers use an SSL certificate. If you use this SSL option in conjunction with a domain name, your email reader may warn you that the domain names do not match. Some email readers will allow you to ignore this warning. In these cases, your incoming email will remain secure.<\/p>\n\n\n\n

    However, some email readers will not let you proceed if the security certificates do not match. If this occurs, please verify your incoming server settings as follows:
    <\/a>
    For accounts created prior to June 1, 2011, the email server will follow this formula: <\/strong><\/p>\n\n\n\n

    mailX.pair.com
    (where X is your server number)<\/p>\n\n\n\n

    For accounts created on or after June 1, 2011, the email server will follow this formula: <\/strong><\/p>\n\n\n\n

    username.mail.pairserver.com
    (where \"username\" is your main account username)<\/p>\n","protected":false},"excerpt":{"rendered":"

    Finding Information About Your Account Settings If you need help finding your username and other configuration settings, see our article, How to Set Up an Email Reader. Setting up your Email for Windows 10 Mail App Using SSL to Secure Your Email Pair Networks provides support for SSL\/TLS and STARTTLS…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":[],"ht-kb-category":[12],"ht-kb-tag":[],"yoast_head":"\nSetting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - Pair Networks\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pairnetworks\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-20T15:48:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2018\/08\/mail.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@pairNetworks\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/\",\"name\":\"Setting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks\",\"isPartOf\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#website\"},\"datePublished\":\"2016-02-05T14:07:34+00:00\",\"dateModified\":\"2026-02-20T15:48:15+00:00\",\"description\":\"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pair.com\/support\/kb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Setting Up Email: Windows 10 Mail\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#website\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/\",\"name\":\"Knowledge Base - Pair Networks\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pair.com\/support\/kb\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#organization\",\"name\":\"Pair Networks\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg\",\"contentUrl\":\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg\",\"width\":360,\"height\":360,\"caption\":\"Pair Networks\"},\"image\":{\"@id\":\"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/pairnetworks\/\",\"https:\/\/twitter.com\/pairNetworks\",\"https:\/\/www.instagram.com\/pairnetworks\/\",\"https:\/\/www.linkedin.com\/company\/2269676\/\",\"https:\/\/www.pinterest.com\/pairnetworksinc\/pins\/\",\"https:\/\/www.youtube.com\/user\/pairnetworks\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Setting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks","description":"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/","og_locale":"en_US","og_type":"article","og_title":"Setting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks","og_description":"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.","og_url":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/","og_site_name":"Knowledge Base - Pair Networks","article_publisher":"https:\/\/www.facebook.com\/pairnetworks\/","article_modified_time":"2026-02-20T15:48:15+00:00","og_image":[{"url":"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2018\/08\/mail.png"}],"twitter_card":"summary_large_image","twitter_site":"@pairNetworks","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/","url":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/","name":"Setting Up Email: Windows 10 Mail - Knowledge Base - Pair Networks","isPartOf":{"@id":"https:\/\/www.pair.com\/support\/kb\/#website"},"datePublished":"2016-02-05T14:07:34+00:00","dateModified":"2026-02-20T15:48:15+00:00","description":"Learn how to set your custom mailbox up with Windows 10 Mail. By doing so, you will be able to manage your mailbox from the Windows 10 email interface.","breadcrumb":{"@id":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-windows-10-mail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pair.com\/support\/kb\/"},{"@type":"ListItem","position":2,"name":"Setting Up Email: Windows 10 Mail"}]},{"@type":"WebSite","@id":"https:\/\/www.pair.com\/support\/kb\/#website","url":"https:\/\/www.pair.com\/support\/kb\/","name":"Knowledge Base - Pair Networks","description":"","publisher":{"@id":"https:\/\/www.pair.com\/support\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pair.com\/support\/kb\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pair.com\/support\/kb\/#organization","name":"Pair Networks","url":"https:\/\/www.pair.com\/support\/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg","contentUrl":"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2022\/02\/Gb_TUkUE_400x400.jpeg","width":360,"height":360,"caption":"Pair Networks"},"image":{"@id":"https:\/\/www.pair.com\/support\/kb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pairnetworks\/","https:\/\/twitter.com\/pairNetworks","https:\/\/www.instagram.com\/pairnetworks\/","https:\/\/www.linkedin.com\/company\/2269676\/","https:\/\/www.pinterest.com\/pairnetworksinc\/pins\/","https:\/\/www.youtube.com\/user\/pairnetworks"]}]}},"_links":{"self":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/383"}],"collection":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/comments?post=383"}],"version-history":[{"count":22,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/383\/revisions"}],"predecessor-version":[{"id":10536,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb\/383\/revisions\/10536"}],"wp:attachment":[{"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/media?parent=383"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=383"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.pair.com\/support\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}