{"id":355,"date":"2016-02-05T13:40:25","date_gmt":"2016-02-05T13:40:25","guid":{"rendered":"http:\/\/wp-p3d2tsa2xh.pairsite.com\/?p=355"},"modified":"2026-03-05T14:28:44","modified_gmt":"2026-03-05T19:28:44","slug":"setting-up-email-thunderbird-for-mac-os-x","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/setting-up-email-thunderbird-for-mac-os-x\/","title":{"rendered":"Setting Up Email: Thunderbird for macOS"},"content":{"rendered":"\n<p>Thunderbird was created by Mozilla in 2004. It is a free, open-source email client that can be downloaded at <a href=\"https:\/\/www.thunderbird.net\/en-GB\/download\/\">Thunderbird.net<\/a>.<\/p>\n\n\n\n<p>If you need help finding your username and other configuration settings, see our&nbsp;article, <a href=\"https:\/\/www.pair.com\/support\/kb\/setting-up-an-e-mail-reader\/\" target=\"_blank\" rel=\"noopener noreferrer\">Setting Up an Email Reader<\/a>.<a name=\"find\"><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Setting up your Email for Thunderbird on macOS<\/h3>\n\n\n\n<p>Go to the tutorial that matches your Thunderbird version: <\/p>\n\n\n\n<ul>\n<li><a href=\"#thunderbird-version-148-0\">148.0<\/a><\/li>\n\n\n\n<li><a href=\"#thunderbird-version-91-0-102-0\">91.0 - <\/a><a href=\"https:\/\/pairnet.zendesk.com\/hc\/en-us\/articles\/18059956451863-Setting-Up-Email-Thunderbird-for-Mac-OS-X#thunderbird-version-91-0-102-0\">140.8.0esr<\/a><\/li>\n\n\n\n<li><a href=\"#thunderbird-version-78-0\">78.0<\/a><\/li>\n\n\n\n<li><a href=\"#thunderbird-version-60-0\">60.0<\/a><\/li>\n\n\n\n<li><a href=\"#thunderbird-version-52-0\">52.0<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Thunderbird Version 148.0<\/h3>\n\n\n\n<p>The process differs depending on whether you\u2019re an established Thunderbird user or you\u2019re setting up Thunderbird for the first time on this device. See instructions for each scenario below:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#first-time-thunderbird-setup\">First Time Thunderbird Setup<\/a><\/li>\n\n\n\n<li><a href=\"#adding-an-additional-email-to-thunderbird-via-account-hub\">Adding an Additional Email to Thunderbird<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01KJZMADNAE13JS5HNBB74DGTF\">First Time Thunderbird Setup<\/h3>\n\n\n\n<p>Setting up Thunderbird for the first time? Follow these steps to get started.&nbsp;<\/p>\n\n\n\n<ol>\n<li>Open the Thunderbird application on macOS<\/li>\n\n\n\n<li>Fill in the fields:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Your full name<\/td><td>Enter the name you want to appear in the From field when you send messages.\u00a0<br><br>Example: Jane Smith<\/td><\/tr><tr><td>Email Address<\/td><td>Enter your complete email address.\u00a0<br><br>Example: jane@domain.com<\/td><\/tr><tr><td>Password<\/td><td>Enter the password for your email account.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"3\">\n<li>Click <strong>Configure manually<\/strong><br><img decoding=\"async\" loading=\"lazy\" width=\"1804\" height=\"1196\" class=\"wp-image-10550\" style=\"width: 900px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1.png\" alt=\"thunderbird configure manually button image\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1.png 1804w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-300x199.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-1024x679.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-768x509.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-50x33.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-1536x1018.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-60x40.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1thunderbird1-100x66.png 100w\" sizes=\"(max-width: 1804px) 100vw, 1804px\" \/><\/li>\n\n\n\n<li>Fill in the Incoming and Outgoing Server settings:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td colspan=\"2\">Incoming Server<\/td><\/tr><tr><td>Protocol<\/td><td>Choose IMAP or POP.&nbsp;See<a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\"> <u>IMAP vs POP: Which Should You Use?&nbsp;<\/u><\/a><\/td><\/tr><tr><td>Hostname<\/td><td>Enter your outgoing mail server. This is usually one of the following formats:\u00a0<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find your exact server name, see<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <u>Finding Your Incoming and Outgoing Servers.\u00a0\u00a0<\/u><\/a><\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. Common defaults are IMAP: 993 (SSL\/TLS) or POP: 995 (SSL\/TLS).<br><br>Example: 993, 995<\/td><\/tr><tr><td>Connection Security<\/td><td>Select the encryption type used to secure your connection. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><tr><td>Authentication Method<\/td><td>Select the method your mail client uses to authenticate.&nbsp;<\/td><\/tr><tr><td>Username<\/td><td>Enter your full email address.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td colspan=\"2\">Outgoing Server<\/td><\/tr><tr><td>Hostname<\/td><td>Enter your outgoing mail server. This is usually one of the following formats:\u00a0<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find your exact server name, see<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <u>Finding Your Incoming and Outgoing Servers.\u00a0<\/u><\/a><\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. A common default is 587 (STARTTLS).\u00a0<br><br>Example: 587<\/td><\/tr><tr><td>Connection Security<\/td><td>Select the encryption type used to secure your connection. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><tr><td>Authentication Method<\/td><td>Select the method your mail client uses to authenticate.&nbsp;<\/td><\/tr><tr><td>Username<\/td><td>Enter your full email address.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"679\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-1024x679.png\" alt=\"thunderbird manual configuration image\" class=\"wp-image-10549\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-1024x679.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-300x199.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-768x509.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-50x33.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-1536x1018.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-60x40.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2-100x66.png 100w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/1Thunderbird2.png 1804w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ol start=\"8\">\n<li>Click <strong>Done.<\/strong><br><br>If the <strong>Done <\/strong>button is unavailable, click <strong>Re-test<\/strong> to verify your settings. Once the test completes successfully, <strong>Done<\/strong> becomes available.<\/li>\n\n\n\n<li>Click <strong>Finish<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01KJZMADNX7EWPV3VENPQJQ8CX\">Adding an Additional Email to Thunderbird (via Account Hub)<\/h3>\n\n\n\n<ol>\n<li>Open the Thunderbird application on macOS<\/li>\n\n\n\n<li>Click the menu button (\u2630) in the upper right corner<\/li>\n\n\n\n<li>Click <strong>New Account<\/strong><\/li>\n\n\n\n<li>Click <strong>Email<\/strong><\/li>\n\n\n\n<li>Enter the following information:&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Full Name<\/td><td>Enter the name you want to appear in the <em>From<\/em> field when you send messages.\u00a0<br><br>Example: Jane Smith<\/td><\/tr><tr><td>Email Address<\/td><td>Enter your complete email address.\u00a0<br><br>Example: jane@domain.com<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"679\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-1024x679.png\" alt=\"thunderbird account hub image\" class=\"wp-image-10548\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-1024x679.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-300x199.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-768x509.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-50x33.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-1536x1018.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-60x40.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1-100x66.png 100w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird1.png 1804w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ol start=\"6\">\n<li>Click <strong>Continue<\/strong><\/li>\n\n\n\n<li>Click <strong>Edit Configuration<\/strong><br><img decoding=\"async\" loading=\"lazy\" width=\"1804\" height=\"1196\" class=\"wp-image-10547\" style=\"width: 900px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2.png\" alt=\"edit configuration button image\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2.png 1804w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-300x199.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-1024x679.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-768x509.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-50x33.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-1536x1018.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-60x40.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird2-100x66.png 100w\" sizes=\"(max-width: 1804px) 100vw, 1804px\" \/> <\/li>\n\n\n\n<li>Fill in the Incoming Server Settings:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Protocol<\/td><td>Choose IMAP or POP.&nbsp;See<a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\"> <u>IMAP vs POP: Which Should You Use?&nbsp;<\/u><\/a><\/td><\/tr><tr><td>Hostname<\/td><td>Enter your outgoing mail server. This is usually one of the following formats:\u00a0<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find your exact server name, see<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\"> <u>Finding Your Incoming and Outgoing Servers.\u00a0<\/u><\/a><\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. Common defaults are IMAP: 993 (SSL\/TLS) or POP: 995 (SSL\/TLS).<br><br>Example: 993, 995<\/td><\/tr><tr><td>Connection Security<\/td><td>Select the encryption type used to secure your connection. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><tr><td>Authentication Method<\/td><td>Select the method your mail client uses to authenticate.&nbsp;<\/td><\/tr><tr><td>Username<\/td><td>Enter your full email address.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"766\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-1024x766.png\" alt=\"thunderbird incoming server settings image\" class=\"wp-image-10546\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-1024x766.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-300x225.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-768x575.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-50x37.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-1536x1150.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-60x45.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3-100x75.png 100w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird3.png 1606w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ol start=\"9\">\n<li>Click <strong>Continue<\/strong><\/li>\n\n\n\n<li>Fill in the Outgoing Server Settings:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Protocol<\/td><td>The protocol used for sending mail. Thunderbird uses SMTP for all outgoing mail.&nbsp;<\/td><\/tr><tr><td>Hostname<\/td><td>Enter your outgoing mail server. This is usually one of the following formats:\u00a0<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find your exact server name, see<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\"> <u>Finding Your Incoming and Outgoing Servers.\u00a0<\/u><\/a><\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. A common default is 587 (STARTTLS).\u00a0<br><br>Example: 587<\/td><\/tr><tr><td>Connection Security<\/td><td>Select the encryption type used to secure your connection. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><tr><td>Authentication<\/td><td>Select the method your mail client uses to authenticate.&nbsp;<\/td><\/tr><tr><td>Username<\/td><td>Enter your full email address.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4.png\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"770\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-1024x770.png\" alt=\"thunderbird step 4 image\" class=\"wp-image-10545\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-1024x770.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-300x225.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-768x577.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-50x38.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-1536x1154.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-60x45.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4-100x75.png 100w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/2Thunderbird4.png 1610w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ol start=\"11\">\n<li>Click <strong>Test<\/strong><\/li>\n\n\n\n<li>Click <strong>Continue<\/strong><\/li>\n\n\n\n<li>Enter the password for your email account<\/li>\n\n\n\n<li>Click <strong>Continue<\/strong><\/li>\n\n\n\n<li>Click <strong>Finish<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01K88WG40F35SRJV3J7QSNWQZ5\">Turning Off the Account Hub Feature<\/h3>\n\n\n\n<p>If you run into errors or an infinite loading bug when adding additional accounts through the Account Hub feature, you can temporarily disable Account Hub by following these steps:<\/p>\n\n\n\n<ol>\n<li>Open the Thunderbird application<\/li>\n\n\n\n<li>Click the menu button (\u2630) in the upper right corner<\/li>\n\n\n\n<li>Click <strong>Settings<\/strong><\/li>\n\n\n\n<li>In the Account Hub section, uncheck <strong>Create accounts in the new Account Hub&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<p>After disabling this option, follow the steps in the <a href=\"#h_01KJZMADNAE13JS5HNBB74DGTF\">First Time Thunderbird Setup tutorial<\/a> above to add additional email addresses to Thunderbird.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">The Account hub feature is experimental and may change in future Thunderbird versions. If Thunderbird removes this option or updates the Account Hub, this workaround may no longer be needed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Thunderbird Version 91.0 - 140.8.0esr<\/h3>\n\n\n\n<ol>\n<li>Open the Thunderbird application<\/li>\n\n\n\n<li>In the left sidebar, click <strong>Local Folders<\/strong><br><br>If you have not yet set up Thunderbird with any email account, there will be no sidebar. In this case, proceed to step 3.<\/li>\n\n\n\n<li>Click <strong>Email<\/strong><br><img decoding=\"async\" loading=\"lazy\" width=\"1804\" height=\"942\" class=\"wp-image-9719\" style=\"width: 700px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1.png\" alt=\"\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1.png 1804w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-300x157.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-1024x535.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-768x401.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-50x26.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-1536x802.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-60x31.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird1-100x52.png 100w\" sizes=\"(max-width: 1804px) 100vw, 1804px\" \/><\/li>\n\n\n\n<li>A pop-up will appear. On this pop-up, enter the following information:<br>\n<ul>\n<li><strong>Your Name<\/strong>: This name will display on the email address<\/li>\n\n\n\n<li><strong>Email<\/strong> <strong>Address<\/strong>: The email address you want to add to the email client<\/li>\n\n\n\n<li><strong>Password<\/strong>: The password for the email address. <em>Note that this is not the password for your hosting account.<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"5\">\n<li>Underneath the fields, click <strong>Configure Manually<\/strong><img decoding=\"async\" loading=\"lazy\" width=\"1746\" height=\"958\" class=\"wp-image-9720\" style=\"width: 700px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2.png\" alt=\"\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2.png 1746w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-300x165.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-1024x562.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-768x421.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-50x27.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-1536x843.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-60x33.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird2-100x55.png 100w\" sizes=\"(max-width: 1746px) 100vw, 1746px\" \/><\/li>\n\n\n\n<li>Fill out the fields:   \n<ul>\n<li><strong>Hostname<\/strong>: Enter your incoming\/outgoing servers. For more information about how to find your mail servers, see our article:&nbsp;<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Find Your Email\u2019s Incoming and Outgoing Servers<\/a><\/li>\n\n\n\n<li><strong>Port<\/strong>: Enter your port number. This field will vary based on whether you chose IMAP or POP. You can find common port numbers in our <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">IMAP vs POP article<\/a>. <\/li>\n\n\n\n<li><strong>Connection security<\/strong>: In most cases, you can leave this on <strong>Autodetect<\/strong>.<\/li>\n\n\n\n<li><strong>Authentication method:<\/strong> In most cases, you can leave this on <strong>Autodetect<\/strong>.<\/li>\n\n\n\n<li><strong>Username:<\/strong> Re-enter your email address.<br><img decoding=\"async\" loading=\"lazy\" width=\"1818\" height=\"1228\" class=\"wp-image-9721\" style=\"width: 700px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3.png\" alt=\"\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3.png 1818w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-300x203.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-1024x692.png 1024w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-768x519.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-50x34.png 50w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-1536x1038.png 1536w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-60x41.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/thunderbird3-100x68.png 100w\" sizes=\"(max-width: 1818px) 100vw, 1818px\" \/><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click <strong>Done<\/strong><br><br><em>If the<strong> Done<\/strong> button is grayed out, click the <strong>Re-test<\/strong> button to verify that the information above is correct. If it is, this will make the <strong>Done<\/strong> button clickable. If it stays grayed out, double-check the information you just entered for errors.&nbsp;<\/em><\/li>\n\n\n\n<li>Click <strong>Finish<\/strong> <\/li>\n<\/ol>\n\n\n\n<p>If all the information is correct, your email address will be added to the Thunderbird email client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Thunderbird Version 78.0<\/h3>\n\n\n\n<ol>\n<li>Go to Applications in Finder and open the Thunderbird application<\/li>\n\n\n\n<li>In the left sidebar, click <strong>Local Folders<\/strong><br><br>If you have not yet set up Thunderbird with any email account, there will be no sidebar. In this case, proceed to step 3.<\/li>\n\n\n\n<li>Click <strong>Email<\/strong><\/li>\n\n\n\n<li>A pop-up will appear. On this pop-up, enter the following information, then click <strong>Continue<\/strong>:<br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Your Name<\/strong><\/td><td>The name that will display on the email address<\/td><\/tr><tr><td><strong>Email Address<\/strong><\/td><td>The email address you want to add to the email client<\/td><\/tr><tr><td><strong>Password<\/strong><\/td><td>The password for the email address. Note that this is not the password for your hosting account.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"5\">\n<li>Select <strong>IMAP<\/strong> or <strong>POP<\/strong>. For more information about the difference between IMAP or POP, see <a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">our IMAP vs POP article<\/a>.<\/li>\n\n\n\n<li>Next, click <strong>Configure Manually<\/strong><\/li>\n\n\n\n<li>In the fields next to <strong>Server<\/strong>, enter the incoming and outgoing servers. <br><br>For more information about how to find your mail servers, see our article: <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Find Your Email\u2019s Incoming and Outgoing Servers<\/a><\/li>\n\n\n\n<li>In the field next to <strong>SSL<\/strong>, select <strong>SSL\/TLS<\/strong><\/li>\n\n\n\n<li>In the two fields next to <strong>Username<\/strong>, enter your ACC username<\/li>\n\n\n\n<li>Click <strong>Done<\/strong><br><br>If the Done button is grayed out, click the Re-test button to verify that the information above is correct. If it is, this will make the Done button clickable. If it stays grayed out, double-check the information you just entered for errors.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>If all the information is correct, your email address will be added to the Thunderbird email client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Thunderbird Version 60.0<\/h3>\n\n\n\n<ol>\n<li>Go to Applications in Finder and open the Thunderbird application<\/li>\n\n\n\n<li>In the left sidebar, click <strong>Local Folders<\/strong><\/li>\n\n\n\n<li>Under the Accounts section, click <strong>Email<\/strong><\/li>\n\n\n\n<li>A pop-up will appear. On this pop-up, enter the following information:<br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Your Name<\/strong><\/td><td>The name that will display on the email address<\/td><\/tr><tr><td><strong>Email Address<\/strong><\/td><td>The email address you want to add to the email client<\/td><\/tr><tr><td><strong>Password<\/strong><\/td><td>The password for the email address. Note that this is not the password for your hosting account.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"5\">\n<li>Select<strong> IMAP<\/strong> or<strong> POP<\/strong>. <br><br>For more information about the difference between IMAP or POP, see <a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">our IMAP vs POP article<\/a>.<\/li>\n\n\n\n<li>Click <strong>Manual config<\/strong><\/li>\n\n\n\n<li>Under the <strong>Server hostname<\/strong>, enter the incoming and outgoing servers. <br><br>For more information about how to find your mail servers, see our article: <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Find Your Email\u2019s Incoming and Outgoing Servers<\/a><\/li>\n\n\n\n<li>Under <strong>SSL<\/strong>, select<strong> SSL\/TLS<\/strong><\/li>\n\n\n\n<li>In the text field next to <strong>Username Incoming and Outgoing<\/strong>, enter your ACC username<\/li>\n\n\n\n<li>Click Done<\/li>\n<\/ol>\n\n\n\n<p>If all the information is correct, your email address will be added to the Thunderbird email client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Thunderbird Version 52.0<\/h3>\n\n\n\n<ol>\n<li>Go to <strong>Applications<\/strong> in Finder and open the Thunderbird application<\/li>\n\n\n\n<li>In the left sidebar, click <strong>Local Folders<\/strong><\/li>\n\n\n\n<li>Under the <strong>Accounts<\/strong> section, click <strong>Email<\/strong><\/li>\n\n\n\n<li>Click<strong> Skip this and use my existing email<\/strong><\/li>\n\n\n\n<li>On the next page, enter your display name, email address, and email address password, then click <strong>Continue<\/strong><\/li>\n\n\n\n<li>Choose between <strong>IMAP<\/strong> or <strong>POP<\/strong>. <br><br>For more information see our <a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">IMAP or POP: Which One Should You Use? article<\/a><\/li>\n\n\n\n<li>Click <strong>Manual Config<\/strong><\/li>\n\n\n\n<li>Replace the <strong>Incoming and Outgoing Server hostnames<\/strong> with your mail server. <br><br>For help finding your mail servers, see our<a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\"> How to Find Your Email's Incoming and Outgoing Servers article<\/a><\/li>\n\n\n\n<li>Replace the <strong>Username<\/strong> with your account username<\/li>\n\n\n\n<li>Under SSL, select <strong>SSL\/TLS<\/strong>&nbsp; for both incoming and outgoing<\/li>\n\n\n\n<li>Click <strong>Done<\/strong> to finish<\/li>\n<\/ol>\n\n\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\">Thunderbird Version 52.3.0 - 52.6.0<\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tFor Thunderbird releases 52.3.0 - 52.8.0    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>&nbsp;Go to Applications in Finder, and open up the Thunderbird application<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1.png\" rel=\"attachment wp-att-356\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-356 alignnone\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1.png\" alt=\"thunderbird-osx-img1\" width=\"618\" height=\"436\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1.png 618w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1-300x212.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1-60x42.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img1-150x106.png 150w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/a><\/li>\n<li>Under&nbsp;<strong>Create a new account:<\/strong> click&nbsp;<strong>Email<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email.png\" data-rel=\"lightbox-image-5\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-3504\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email.png\" alt=\"email image\" width=\"662\" height=\"418\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email.png 662w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email-300x189.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email-60x38.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Create-a-new-account-_-email-150x95.png 150w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><\/a><\/strong><\/li>\n<li>Click&nbsp;<strong>Skip this and use my existing email<\/strong><\/li>\n<li>Add your name, email address, and password and click <strong>Continue<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img3.png\" rel=\"attachment wp-att-358\" data-rel=\"lightbox-image-6\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-358 alignnone\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img3.png\" alt=\"thunderbird-osx-img3\" width=\"425\" height=\"386\"><\/a><\/strong><\/li>\n<li>Choose between IMAP or POP. <span style=\"font-weight: 400;\">For more information see our <a href=\"https:\/\/www.pair.com\/support\/kb\/imap-vs-pop-which-should-you-use\/\" target=\"_blank\" rel=\"noopener noreferrer\">IMAP or POP: Which One Should You Use? article<\/a><\/span><\/li>\n<li>The application will automatically scan for incoming and outgoing email servers and display them and your username below. If these details are correct, skip to <a href=\"#Step11\">Step 11<\/a>.<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4.png\" rel=\"attachment wp-att-359\" data-rel=\"lightbox-image-7\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-359 aligncenter\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4.png\" alt=\"thunderbird-osx-img4\" width=\"445\" height=\"387\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4.png 445w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4-300x261.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4-60x52.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/01\/thunderbird-osx-img4-150x130.png 150w\" sizes=\"(max-width: 445px) 100vw, 445px\" \/><\/a><\/li>\n<li>&nbsp;If these details are incorrect, click <strong>Manual Config<\/strong>, then click&nbsp;<strong>Advanced Config<\/strong>&nbsp;to change them<\/li>\n<li>Next to <strong>Server Name<\/strong>, input the email's server name<\/li>\n<li>Next to <strong>User Name<\/strong>, input your username followed by its full domain name\n<ul>\n<li><strong>Example:&nbsp;<\/strong>username@domain.com<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy.png\" data-rel=\"lightbox-image-8\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1982 alignnone\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy.png\" alt=\"\" width=\"728\" height=\"429\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy.png 728w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy-300x177.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy-60x35.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.21.11-AM-copy-150x88.png 150w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>Under <strong>Outgoing Server (SMTP)<\/strong> choose your email from the list and click <strong>Edit<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3.png\" data-rel=\"lightbox-image-9\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-1990 alignnone\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3.png\" alt=\"\" width=\"724\" height=\"382\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3.png 724w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3-300x158.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3-60x32.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.38.50-AM-copy-3-150x79.png 150w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/a><\/strong><\/li>\n<li><a name=\"Step11\"><\/a>In the&nbsp;<strong>User Name<\/strong>&nbsp;field, type your username followed by its full domain name\n<ul>\n<li><strong>Example:&nbsp;<\/strong>username@domain.com<a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy.png\" data-rel=\"lightbox-image-10\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1983 size-full alignnone\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy-e1501083151197.png\" alt=\"\" width=\"429\" height=\"311\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy-e1501083151197.png 429w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy-e1501083151197-300x217.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy-e1501083151197-60x43.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2016\/02\/Screen-Shot-2017-07-26-at-11.31.02-AM-copy-e1501083151197-150x109.png 150w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/a><br \/>\n<blockquote>\n<p><strong>Note:&nbsp;<\/strong>Make sure the&nbsp;<strong>Server Name<\/strong> matches the server name you entered earlier<\/p>\n<\/blockquote>\n<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>OK<\/strong>&nbsp;to finish<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"using\"><\/a><br>Using SSL to Secure Your Email<\/h3>\n\n\n\n<p>Pair Networks provides support for SSL\/TLS and STARTTLS encryption for all IMAP, POP, and authenticated SMTP connections. Using encryption is an important way to prevent your password from being stolen.<\/p>\n\n\n\n<p>POPS\/IMAPS only secures the connection between your email reader and the mail server. Once it reaches the mail server, it will be in plain text. For additional security, you would need to encrypt the email message itself.&nbsp;The port for POPS is 995, the port for the IMAPS is 993, and the ports for encrypted authenticated SMTPAUTH are 465 and 587. These are the standard ports for these services, and you should not need to manually set them.<\/p>\n\n\n\n<p>Please note that we replaced the secure certificate used to provide POPS,&nbsp;IMAPS, and SMTPS email services (sending and receiving email over SSL). Our SSL certificate vendor has changed to a new \"root\" certificate, which is recognized by most, but not all, email programs.&nbsp;If your email program begins returning errors and indicates that the server certificate is not recognized, please download the root certificate below and install it in your email program. The specifics of how to install a certificate will vary from program to program -- please consult the help files of your program for details.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><a href=\"http:\/\/crt.usertrust.com\/USERTrustRSAAddTrustCA.crt\"><span style=\"font-weight: 400;\">USERTrust RSA CA Root.crt<\/span><\/a><\/p>\n<\/blockquote>\n\n\n\n<p>Please also note that our mail servers use an SSL certificate. If you use this SSL option in conjunction with a domain name, your email reader may warn you that the domain names do not match. Some email readers will allow you to ignore this warning. In these cases, your incoming email will remain secure.<\/p>\n\n\n\n<p>However, some email readers will not let you proceed if the security certificates do not match. If this occurs, please verify your incoming server settings as follows:<\/p>\n\n\n\n<p><strong>For accounts created prior to June 1, 2011: <\/strong><\/p>\n\n\n\n<p>mailX.pair.com<br>(where X is your server number)<\/p>\n\n\n\n<p><strong>For accounts created on or after June 1, 2011: <\/strong><\/p>\n\n\n\n<p>username.mail.pairserver.com<br>(where \"username\" is your main account username)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thunderbird was created by Mozilla in 2004. It is a free, open-source email client that can be downloaded at Thunderbird.net. If you need help finding your username and other configuration settings, see our&nbsp;article, Setting Up an Email Reader. Setting up your Email for Thunderbird on macOS Go to the tutorial&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":[],"ht-kb-category":[12],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Setting Up Email: Thunderbird for macOS - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Learn how to set your custom mailbox up with Thunderbird for Mac OS X. 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