{"id":3438,"date":"2018-01-22T13:27:48","date_gmt":"2018-01-22T18:27:48","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=3438"},"modified":"2025-06-04T16:33:42","modified_gmt":"2025-06-04T20:33:42","slug":"reseller-roadmap","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/reseller-roadmap\/","title":{"rendered":"Reseller Roadmap"},"content":{"rendered":"\n<p>Choose the section that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See Which ACC Interface Am I Using?&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legacy Interface<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"manage-accounts\">Manage Accounts<\/h3>\n\n\n\n<p>Under the&nbsp;<strong>Manage Accounts<\/strong>&nbsp;tab in the left sidebar, you can find options that will help you need to manage your resold accounts.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"manage-hosting-accounts\">Manage Hosting Accounts<\/h4>\n\n\n\n<p>Visit the&nbsp;<strong>Manage Hosting Accounts<\/strong>&nbsp;section to:<\/p>\n\n\n\n<ul>\n<li>Access the ACC of your resold accounts<\/li>\n\n\n\n<li>Change resold account passwords<\/li>\n\n\n\n<li>Move domain from account<\/li>\n\n\n\n<li>Close resold accounts<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"move-a-domain\">Move a Domain<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Move a Domain<\/strong>&nbsp;section to:<\/p>\n\n\n\n<ul>\n<li>Move a domain from one account to another<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"add-a-hosting-account\">Add a Hosting Account<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Add a Hosting Account<\/strong>&nbsp;section to:<\/p>\n\n\n\n<ul>\n<li>Sign up for another resold hosting account<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"support\">Support<\/h3>\n\n\n\n<p>Under the&nbsp;<strong>Support<\/strong>&nbsp;tab in the left sidebar, you can find options that will help you manage your account\u2019s support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"view-support-requests\">View Support Requests<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>View Support Requests&nbsp;<\/strong>section to:<\/p>\n\n\n\n<ul>\n<li>Open a new support request<\/li>\n\n\n\n<li>View current support requests<\/li>\n\n\n\n<li>View past support requests<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"send-a-support-request\">Send a Support Request<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Send a Support Request<\/strong>&nbsp;section to:<\/p>\n\n\n\n<ul>\n<li>Open a new support request<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"contact-us\">Contact Us<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Contact Us<\/strong>&nbsp;section to:<\/p>\n\n\n\n<ul>\n<li>Find out what type support your account is eligible for<\/li>\n\n\n\n<li>Find contact information for different Pair Networks teams<\/li>\n\n\n\n<li>Find the address you should send checks to for account payment<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"customize-your-system-notices\">Customize Your System Notices<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Customize Your System Notices<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>Set up system notice preferences<\/li>\n\n\n\n<li>Set up RSS feed notifications<\/li>\n\n\n\n<li>Set up email notifications<\/li>\n\n\n\n<li>View recent system notices<\/li>\n\n\n\n<li>View older system notices<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"visit-our-support-resources-page\">Visit Our Support Resources Page<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>Visit Our Support Resources Page<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>Find a link to our knowledge base<\/li>\n\n\n\n<li>Find our contact information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"view-network-status\">View Network Status<\/h3>\n\n\n\n<p>Visit the&nbsp;<strong>View Network Status<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>See the current status of our networks<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"billing\">Billing<\/h3>\n\n\n\n<p>Under the&nbsp;<strong>Billing<\/strong>&nbsp;tab in the left sidebar, you will find options pertaining to your reseller account billing information.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"billing-summary\">Billing Summary<\/h5>\n\n\n\n<p>Visit the&nbsp;<strong>Billing Summary<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>View a summary of your billing information<\/li>\n\n\n\n<li>Find your Billing Account Number (BAN)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"change-billing-contact-info\">Change Billing Contact Info<\/h3>\n\n\n\n<p>Visit&nbsp;<strong>Change Billing Contact Info<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>Edit your current billing contact information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"update-credit-card\">Update Credit Card<\/h3>\n\n\n\n<p>Visit&nbsp;<strong>Update Credit Card&nbsp;<\/strong>to:<\/p>\n\n\n\n<ul>\n<li>Update your credit card information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"make-a-payment\">Make a Payment<\/h3>\n\n\n\n<p>Visit&nbsp;<strong>Make a Payment<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>View your current balance due on account<\/li>\n\n\n\n<li>Make immediate payment<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"view-invoices\">View Invoices<\/h3>\n\n\n\n<p>Visit&nbsp;<strong>View Invoices<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>View past invoices for account payments<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"send-a-billing-inquiry\">Send a Billing Inquiry<\/h3>\n\n\n\n<p>Visit&nbsp;<strong>Send a Billing Inquiry<\/strong>&nbsp;to:<\/p>\n\n\n\n<ul>\n<li>Send a question about your billing to our billing team<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">New ACC Interface<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Managed Hosting Accounts<\/h3>\n\n\n\n<p>On the main page in the \u201cManaged Hosting Accounts\u201d section, you can find options that will help you manage resold accounts. Click on the account username to see additional management options, such as:<\/p>\n\n\n\n<ul>\n<li>Access resold account\u2019s Account Control Center (ACC)<\/li>\n\n\n\n<li>Change resold account passwords<\/li>\n\n\n\n<li>Move domain from account<\/li>\n\n\n\n<li>Close resold account<\/li>\n\n\n\n<li>Set global access rules for the account<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Username Dropdown<\/h3>\n\n\n\n<p>On the main page, you can click your username in top right corner for a list of additional account options, including:<\/p>\n\n\n\n<ul>\n<li>Account Settings<\/li>\n\n\n\n<li>Billing<\/li>\n\n\n\n<li>Manage Hosting Accounts<\/li>\n\n\n\n<li>Move a Domain<\/li>\n\n\n\n<li>Add a Hosting Account<\/li>\n\n\n\n<li>Add a Dedicated Server<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Choose the section that reflects your ACC interface type:&nbsp; Not sure what the difference is? See Which ACC Interface Am I Using?&nbsp; Legacy Interface Manage Accounts Under the&nbsp;Manage Accounts&nbsp;tab in the left sidebar, you can find options that will help you need to manage your resold accounts. Manage Hosting Accounts&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":[],"ht-kb-category":[44],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reseller Roadmap - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Learn how to navigate the pair Networks&#039; reseller Account Control Center interface and what can be accomplished by the reseller that normal accounts can&#039;t do.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/reseller-roadmap\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reseller Roadmap - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"Learn how to navigate the pair Networks&#039; reseller Account Control Center interface and what can be accomplished by the reseller that normal accounts can&#039;t do.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pair.com\/support\/kb\/reseller-roadmap\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - 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