{"id":2458,"date":"2017-09-11T08:20:53","date_gmt":"2017-09-11T12:20:53","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=2458"},"modified":"2025-06-25T11:34:54","modified_gmt":"2025-06-25T15:34:54","slug":"how-to-stop-junk-mail-from-being-deleted","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/how-to-stop-junk-mail-from-being-deleted\/","title":{"rendered":"How to Stop Junk Mail From Being Deleted Automatically"},"content":{"rendered":"\n

Shared<\/p><\/a>

VPS<\/p><\/a>

Dedicated<\/p><\/a>

WP Professional Plus<\/p><\/a> <\/span><\/span><\/p>\n\n\n \t\t

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\r\n \t\t\t\t\tWP Enthusiast and WP Professional hosting accounts can use this tutorial if the Email Add On<\/span><\/a> has been enabled. \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n\n\n\n

Mailboxes created in the Account Control Center (ACC) have a Junk folder that stores email that the junk mail filtering<\/a> has deemed as spam or junk. In order to keep your mailbox from using large amounts of data, the Junk folder will automatically delete mail that has been there longer than 60 days. This is intended to help keep your folders manageable and conserve your account\u2019s <\/span>disk space<\/span><\/a>. <\/span><\/p>\n\n\n\n

Note that this 60 day deletion only applies to mail in your Junk folders<\/strong>. All other folders will store your emails normally. <\/span><\/p>\n\n\n\n

If you would prefer to keep your Junk mail longer tha<\/span>n 60 days, you will need to select a different folder to store your junk mail in.<\/p>\n\n\n\n

How to Stop Junk Mail From Being Deleted<\/h3>\n\n\n\n

To stop junk mail from being deleted, you must choose a different folder for junk mail storage. If you don\u2019t want it to be stored in any of your current folders, you must create a new one. <\/span><\/p>\n\n\n\n

After you have selected a folder, you must redirect the junk mail.<\/span><\/p>\n\n\n\n

Choose the tutorial that reflects your ACC interface type: <\/p>\n\n\n\n