{"id":2339,"date":"2017-08-22T08:54:51","date_gmt":"2017-08-22T12:54:51","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=2339"},"modified":"2026-07-16T15:04:38","modified_gmt":"2026-07-16T19:04:38","slug":"using-gmail-with-pair-email","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/using-gmail-with-pair-email\/","title":{"rendered":"Setting Up Email: Gmail App (Mobile)"},"content":{"rendered":"\n<p>This article explains how to add your Pair Networks custom email address to the Gmail app on your Android or iOS device.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Prerequisites:&nbsp;<\/h3>\n\n\n\n<ul>\n<li>Your Pair custom email address and password. See <a href=\"https:\/\/www.pair.com\/support\/kb\/virtual-mailboxes\/\" target=\"_blank\" rel=\"noreferrer noopener\">A Guide to Mailboxes<\/a>.<\/li>\n\n\n\n<li>Your incoming and outgoing mail server information See <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Finding Your Incoming and Outgoing Servers<\/a>.&nbsp;<\/li>\n\n\n\n<li>The Gmail app installed on your mobile device.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Setting Up Your Pair Email in the Gmail Mobile App<\/h3>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Note: This tutorial only applies to the Gmail mobile app. <strong>It will not work on the Gmail web client, which is removing POP3 support in January 2026.\u00a0<\/strong>See <a href=\"https:\/\/support.google.com\/mail\/answer\/16604719?sjid=5936298782577790356-NA#zippy=%2Cwhat-is-the-timeline\" target=\"_blank\" rel=\"noreferrer noopener\">Google's announcement<\/a>. <\/p>\n\n\n\n<ol>\n<li>Open the Gmail app on your phone or tablet<\/li>\n\n\n\n<li>Tap your profile picture in the top-right corner<br><br><img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1957\" class=\"wp-image-10358\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1.png\" alt=\"image of the gmail interface with an arrow pointing at the username icon\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1.png 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-138x300.png 138w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-472x1024.png 472w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-768x1666.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-23x50.png 23w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-708x1536.png 708w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-28x60.png 28w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail-1-46x100.png 46w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/li>\n\n\n\n<li>Select <strong>Add another account<\/strong><br><img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1711\" class=\"wp-image-10363\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2.png\" alt=\"Image of the Add Another Account option in Gmail\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2.png 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-158x300.png 158w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-540x1024.png 540w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-768x1457.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-26x50.png 26w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-810x1536.png 810w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-32x60.png 32w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/Gmail2-53x100.png 53w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/li>\n\n\n\n<li>From the list of account types, select <strong>Other (IMAP)<\/strong><br><img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1957\" class=\"wp-image-10362\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3.png\" alt=\"image of the Other(IMAP) option\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3.png 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-138x300.png 138w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-472x1024.png 472w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-768x1666.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-23x50.png 23w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-708x1536.png 708w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-28x60.png 28w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail3-46x100.png 46w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/li>\n\n\n\n<li>Enter your email address<img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1331\" class=\"wp-image-10676\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge.jpg\" alt=\"email address example image\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge.jpg 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-203x300.jpg 203w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-694x1024.jpg 694w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-768x1133.jpg 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-34x50.jpg 34w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-41x60.jpg 41w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/email-addressLarge-68x100.jpg 68w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/li>\n\n\n\n<li>Tap <strong>Next<\/strong><\/li>\n\n\n\n<li>Fill in the fields:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Username<\/td><td>Enter your full email address (for example, username@yourdomain.com)<\/td><\/tr><tr><td>Password<\/td><td>Enter the password for your email.<\/td><\/tr><tr><td>IMAP server<\/td><td>Enter your email\u2019s mail server. This will usually be in one of these formats:&nbsp;<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find the exact server for your account, see <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Finding Your Incoming and Outgoing Servers<\/a>.<\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. A common default for IMAP is 993 (SSL\/TLS).&nbsp;<br>Example: 993&nbsp;<\/td><\/tr><tr><td>Security Type<\/td><td>Choose the encryption method for your incoming mail. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\"><br><img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1322\" class=\"wp-image-10359\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4.png\" alt=\"an image of the incoming server settings in Gmail\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4.png 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-205x300.png 205w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-699x1024.png 699w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-768x1126.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-34x50.png 34w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-41x60.png 41w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail4-68x100.png 68w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/figcaption><\/figure>\n\n\n\n<ol start=\"6\">\n<li>Tap <strong>Next<\/strong><\/li>\n\n\n\n<li>Fill in the fields:<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Username<\/td><td>Enter your full email address (for example, username@yourdomain.com)<\/td><\/tr><tr><td>Password<\/td><td>Enter the password for your email.<\/td><\/tr><tr><td>SMTP server<\/td><td>Enter your email\u2019s mail server. This will usually be in one of these formats:&nbsp;<br><br>- username.mail.pairserver.com<br>- mailX.pair.com<br><br>To find the exact server for your account, see <a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-find-your-custom-emails-incoming-and-outgoing-servers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Finding Your Incoming and Outgoing Servers<\/a>.<\/td><\/tr><tr><td>Port<\/td><td>Enter the port number for your account type. Common defaults are 465 (SSL\/TLS) or 587 (STARTTLS).&nbsp;<br>Example: 465, 587<\/td><\/tr><tr><td>Security<\/td><td>Choose the encryption method for your outgoing mail. Common options include SSL\/TLS or STARTTLS.<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\"><img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1319\" class=\"wp-image-10360\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5.png\" alt=\"an image of Gmail's Outgoing server settings fields\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5.png 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-205x300.png 205w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-700x1024.png 700w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-768x1123.png 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-34x50.png 34w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-41x60.png 41w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/gmail5-68x100.png 68w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/figcaption><\/figure>\n\n\n\n<ol start=\"8\">\n<li>Tap <strong>Next<\/strong><\/li>\n\n\n\n<li>Enter a display name (this appears on outgoing mail)<img decoding=\"async\" loading=\"lazy\" width=\"902\" height=\"1232\" class=\"wp-image-10677\" style=\"width: 300px;\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge.jpg\" alt=\"display name example image\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge.jpg 902w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-220x300.jpg 220w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-750x1024.jpg 750w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-768x1049.jpg 768w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-37x50.jpg 37w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-44x60.jpg 44w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/08\/your-nameLarge-73x100.jpg 73w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/li>\n\n\n\n<li>Tap <strong>Next<\/strong> to finish<\/li>\n<\/ol>\n\n\n\n<p>Your Pair email account should now be ready to use in the Gmail mobile app.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Using SSL to Secure Your Email<\/h3>\n\n\n\n<p>Pair Networks provides support for SSL\/TLS and STARTTLS encryption for all IMAP, POP, and authenticated SMTP connections. Using encryption is an important way to prevent your password from being stolen.<\/p>\n\n\n\n<p>POPS\/IMAPS only secures the connection between your email reader and the mail server. Once it reaches the mail server, it will be in plain text. For additional security, you would need to encrypt the email message itself. The port for POPS is 995, the port for the IMAPS is 993, and the ports for encrypted authenticated SMTPAUTH are 465 and 587. These are the standard ports for these services, and you should not need to manually set them.<\/p>\n\n\n\n<p>Please note that we replaced the secure certificate used to provide POPS, IMAPS, and SMTPS email services (sending and receiving email over SSL). Our SSL certificate vendor has changed to a new \"root\" certificate, which is recognized by most, but not all, email programs. If your email program begins returning errors and indicates that the server certificate is not recognized, please download the root certificate below and install it in your email program. The specifics of how to install a certificate will vary from program to program -- please consult the help files of your program for details.<\/p>\n\n\n\n<p><a href=\"http:\/\/crt.usertrust.com\/USERTrustRSAAddTrustCA.crt\">USERTrust RSA CA Root.crt<\/a><\/p>\n\n\n\n<p>Please also note that our mail servers use an SSL certificate. If you use this SSL option in conjunction with a domain name, your email reader may warn you that the domain names do not match. Some email readers will allow you to ignore this warning. In these cases, your incoming email will remain secure.<\/p>\n\n\n\n<p>However, some email readers will not let you proceed if the security certificates do not match. If this occurs, please verify your incoming server settings as follows:<br><br><strong>For accounts created prior to June 1, 2011, the email server will follow this formula:&nbsp;<\/strong><\/p>\n\n\n\n<p>mailX.pair.com<br>(where X is your server number)<\/p>\n\n\n\n<p><strong>For accounts created on or after June 1, 2011, the email server will follow this formula:&nbsp;<\/strong><\/p>\n\n\n\n<p>username.mail.pairserver.com<br>(where \"username\" is your main account username)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article explains how to add your Pair Networks custom email address to the Gmail app on your Android or iOS device.&nbsp; Prerequisites:&nbsp; Setting Up Your Pair Email in the Gmail Mobile App Username Enter your full email address (for example, username@yourdomain.com) Password Enter the password for your email. IMAP&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[12],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Setting Up Email: Gmail App (Mobile) - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Set up your Pair Networks email in the Gmail app on Android or iOS using IMAP for secure access to your custom inbox.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/using-gmail-with-pair-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Setting Up Email: Gmail App (Mobile) - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"Set up your Pair Networks email in the Gmail app on Android or iOS using IMAP for secure access to your custom inbox.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pair.com\/support\/kb\/using-gmail-with-pair-email\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base - 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