{"id":2239,"date":"2017-08-10T13:47:26","date_gmt":"2017-08-10T17:47:26","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=2239"},"modified":"2025-08-15T13:25:29","modified_gmt":"2025-08-15T17:25:29","slug":"how-do-i-add-ftp-logins","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/how-do-i-add-ftp-logins\/","title":{"rendered":"How Do I Add FTP Logins?"},"content":{"rendered":"\n<p><span class=\"s1\"><a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/shared-hosting\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">Shared<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/vps\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">VPS<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/qs-dedicated\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px; font-weight:bold; border-radius:3px;\">Dedicated<\/p><\/a><\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is an FTP Login?<\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">FTP is a way to transfer files and is especially convenient for large groups of files. <\/span><span style=\"font-weight: 400;\">For more information on what FTP is, check out our <\/span><a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-upload-files\/#1.1\"><span style=\"font-weight: 400;\">How to Upload Files<\/span><\/a><span style=\"font-weight: 400;\"> article. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">An FTP (File Transfer Protocol) &nbsp;login allows you to create other users that can upload files to your server. They can be limited to a directory and will not have access to your ACC.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can also use <a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/#ftps\" target=\"_blank\" rel=\"noopener noreferrer\">FTPS<\/a> with the additional FTP logins for increased security. <\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Additional FTP Login Availability<\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">To see how many FTP logins are available to your account, you can visit the Hosting Plan Details of the Pair Networks Account Control Center (ACC):<\/span><\/p>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>At the top of the screen, click your username<\/li>\n\n\n\n<li>In the drop-down, click <strong>Your Hosting Package Details <\/strong>(or <strong>Account Settings<\/strong> if you are using the new ACC interface)<\/li>\n\n\n\n<li>Find your <strong>FTP Login Limit<\/strong> under the \u201cAccount Limits\u201d section.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">How Do I Add an Additional FTP Login?<\/h3>\n\n\n    \t\t<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThis method applies to <a href=\"https:\/\/www.pair.com\/shared-hosting\/\">Shared<\/a>, <a href=\"https:\/\/www.pair.com\/vps-hosting\/\">VPS<\/a>, and Dedicated hosting accounts. This does&nbsp;<strong>not<\/strong> apply to <a href=\"https:\/\/www.pair.com\/wordpress-hosting\/\">WP Optimized<\/a> hosting accounts.&nbsp;    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li>Legacy Interface<\/li>\n\n\n\n<li>New ACC Interface<\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?&nbsp;<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li>Log into the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\/\"> my.pair.com<\/a><\/li>\n\n\n\n<li>Click <strong>Advanced<\/strong><\/li>\n\n\n\n<li>Click <strong>Manage Additional FTP Logins<\/strong><\/li>\n\n\n\n<li>Click the <strong>Add Additional Login<\/strong> button<\/li>\n\n\n\n<li>Fill out the <strong>Add FTP User<\/strong> form:<br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Username<\/strong><\/td><td>Enter the username here. All additional FTP usernames must begin with your ACC username and an underscore. You do not need to input this in the box. It is automatically added.<\/td><\/tr><tr><td><strong>Full Name<\/strong><\/td><td>Enter the name that will be associated with this login.<\/td><\/tr><tr><td><strong>Password<\/strong><\/td><td>Create a password for this login. This FTP user will use this password to log in.<\/td><\/tr><tr><td><strong>Confirm Password<\/strong><\/td><td>Confirm the previously entered password.<\/td><\/tr><tr><td><strong>Directory<\/strong><\/td><td>This limits where the user can use FTP. Input the path name to the directory you want them to have access to.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"6\">\n<li>Click<strong> Add User<\/strong><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">If successful, you will be transported to the <\/span><b>Additional FTP Logins<\/b><span style=\"font-weight: 400;\"> page and a green banner will appear at the top. <\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log into the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\/\"> my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Hosting<\/strong><\/li>\n\n\n\n<li>In the \u201cSite Management\u201d section, click the <strong>Manage FTP Users<\/strong> button<\/li>\n\n\n\n<li>Click the <strong>Add new FTP User<\/strong> button<\/li>\n\n\n\n<li>Fill out the Add FTP User form:<br><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Username<\/strong><\/td><td>Enter the username here. All additional FTP usernames must begin with your ACC username and an underscore. You do not need to input this in the box. It is automatically added.<\/td><\/tr><tr><td><strong>Full Name<\/strong><\/td><td>Enter the name that will be associated with this login.<\/td><\/tr><tr><td><strong>Password<\/strong><\/td><td>Create a password for this login. This FTP user will use this password to log in.<\/td><\/tr><tr><td><strong>Confirm Password<\/strong><\/td><td>Confirm the previously entered password.<\/td><\/tr><tr><td><strong>Directory<\/strong><\/td><td>This limits where the user can use FTP. Input the path name to the directory you want them to have access to.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"6\">\n<li>Click the <strong>Add FTP User<\/strong> button<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Once the FTP Login is Set Up<\/h3>\n\n\n\n<p>After creating an additional FTP login, you can connect to your server using any FTP program that supports FTPS over port 21.<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For more information about FTP programs and logging in, check out our <\/span><a href=\"https:\/\/www.pair.com\/support\/kb\/how-to-upload-files\/#1.1\"><span style=\"font-weight: 400;\">How to Upload Files<\/span><\/a><span style=\"font-weight: 400;\"> article. <\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security for Additional FTP Logins<\/h3>\n\n\n\n<p>Additional FTP users can connect securely using FTPS (FTP over SSL\/TLS) on port 21. This encryption helps protect your data during transfers. See <a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Using FTP with Hosting Accounts<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Additional FTP Logins do not support SFTP. Only the main account username can use SFTP over port 22. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Important FTP Login Information<\/h3>\n\n\n\n<p>FTP logins have almost the same permissions as the account owner. They can delete and create files, subdirectories, and more. However, they cannot create directories named&nbsp;<em>etc<\/em>&nbsp;or&nbsp;<em>lib&nbsp;<\/em>in the top-level directory to which the login is set. These logins can only create&nbsp;<em>etc<\/em>&nbsp;or&nbsp;<em>lib<\/em>&nbsp;directories in subdirectories.&nbsp;<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you are the account owner, we hold you responsible for the actions of anyone using your FTP logins. If they do something to break our policies, we will take the same action as if you had been logged into the account yourself.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The FTP login feature <\/span><b>may not<\/b><span style=\"font-weight: 400;\"> be used to resell access to your account to third parties.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you require more FTP logins than what your account type includes, please consider upgrading your hosting plan to a plan with more FTP logins. At this time, we do not sell additional FTP logins on their own.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is an FTP Login? FTP is a way to transfer files and is especially convenient for large groups of files. For more information on what FTP is, check out our How to Upload Files article. An FTP (File Transfer Protocol) &nbsp;login allows you to create other users that can&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[4],"ht-kb-tag":[178,176,177],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Do I Add FTP Logins? - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"FTP (File Transfer Protocol) is a way to transfer files and is especially convenient for large groups of files. An FTP\u00a0login allows you to create other users that can upload files to your server. They can be limited to a directory and will not have access to your ACC.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/how-do-i-add-ftp-logins\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do I Add FTP Logins? - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"FTP (File Transfer Protocol) is a way to transfer files and is especially convenient for large groups of files. An FTP\u00a0login allows you to create other users that can upload files to your server. 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