{"id":1607,"date":"2017-07-11T09:54:38","date_gmt":"2017-07-11T13:54:38","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?p=1607"},"modified":"2026-07-27T10:51:01","modified_gmt":"2026-07-27T14:51:01","slug":"how-to-upload-files","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/how-to-upload-files\/","title":{"rendered":"How to Upload Files in the ACC"},"content":{"rendered":"\n<p><span class=\"s1\"><a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/shared-hosting\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">Shared<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/vps\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">VPS<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/qs-dedicated\/\"><p style=\"background-color:#1a3d6e !important;color:#fff;padding:6px; display:inline-block!important;font-size:12px; font-weight:bold; border-radius:3px;\">Dedicated<\/p><\/a>&nbsp;<a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/wp-professional\/\"><p style=\"background-color:#1a3d6e !important;color:#fff !important;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">WP Professional<\/p><\/a> <a style=\"color:#fff; text-decoration:none!important;\" href=\"https:\/\/www.pair.com\/support\/kb\/tags\/wp-professional-plus\/\"><p style=\"background-color:#1a3d6e !important;color:#fff !important;padding:6px; display:inline-block!important;font-size:12px;font-weight:bold; border-radius:3px;\">WP Professional Plus<\/p><\/a><\/span><\/p>\n\n\n    \t\t<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThis does not include WP Enthusiast hosting accounts. For information on how to upload files to these accounts, <a href=\"#2\">click here<\/a>.&nbsp;    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n\n\n\n<h3 class=\"wp-block-heading\">Uploading Files in the ACC&nbsp;<\/h3>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li>Legacy Interface<\/li>\n\n\n\n<li>New ACC Interface<\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?&nbsp;<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h4>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Log into the <\/span><b>Account Control Center<\/b><span style=\"font-weight: 400;\"> (ACC)<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Files <\/b><span style=\"font-weight: 400;\">in the left sidebar<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Upload a File <\/b><span style=\"font-weight: 400;\">in the dropdown<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Next to <\/span><b>Target Directory<\/b><span style=\"font-weight: 400;\">, select the directory you want the file to go to <\/span><br><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1619\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy.png\" alt=\"\" width=\"569\" height=\"43\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy.png 569w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy-300x23.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy-60x5.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Target-directory-copy-copy-150x11.png 150w\" sizes=\"(max-width: 569px) 100vw, 569px\" \/><\/a><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Upload File<\/b><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Next to <\/span><b>File to Upload<\/b><span style=\"font-weight: 400;\">, click <\/span><b>Choose File <\/b><br><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1620\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy.png\" alt=\"\" width=\"410\" height=\"79\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy.png 410w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy-300x58.png 300w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy-60x12.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Choose-file-copy-copy-150x29.png 150w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/a><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">`Select the file you want to upload from your files and click <\/span><b>Open<\/b><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Upload File<\/b><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">You will see a green banner at the top of your screen if your upload was successful<\/span><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h4>\n\n\n\n<ol>\n<li>Log into the Account Control Center (ACC) at <a href=\"https:\/\/my.pair.com\/\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Files<\/strong><\/li>\n\n\n\n<li>Navigation to the directory where you would like to upload the file<\/li>\n\n\n\n<li>In the toolbar, click the <strong>Upload<\/strong> button<\/li>\n\n\n\n<li>Click the <strong>Select File<\/strong> button and choose a file to upload<\/li>\n\n\n\n<li>Click the <strong>Upload File<\/strong> button<a name=\"1.1\"><\/a><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Uploading Files Using SFTP<\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">FTP\/SFTP stands for File Transfer Protocol. It is the most widely-used protocol designed for transferring files from one machine to another. We recommend that you use SFTP. It uses Secure Shell (SSH), which monitors and protects the files that are in transit. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It allows you to design your site locally (i.e. on your personal computer) and upload it to our servers when it is ready. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Most SFTP clients also allow you to create directories, rename and delete files, and set file permissions.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can find some open source SFTP clients below for both Mac and Windows users.<\/span><br><a name=\"1.1.1\"><\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Windows FTP\/SFTP Clients<\/h5>\n\n\n\n<ul>\n<li><a href=\"https:\/\/filezilla-project.org\/\"><span style=\"font-weight: 400;\">FileZilla<\/span><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/winscp.net\/eng\/download.php\"><span style=\"font-weight: 400;\">WinSCP<\/span><\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.putty.org\/\"><span style=\"font-weight: 400;\">PuTTY<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<p><a name=\"1.1.2\"><\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Mac FTP\/SFTP Clients<\/h5>\n\n\n\n<ul>\n<li><a href=\"https:\/\/filezilla-project.org\/\"><span style=\"font-weight: 400;\">FileZilla<\/span><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cyberduck.en.softonic.com\/mac\"><span style=\"font-weight: 400;\">Cyberduck<\/span><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/sourceforge.net\/projects\/fugussh\/files\/\"><span style=\"font-weight: 400;\">Fugu<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">You can choose to use an FTP\/SFTP client, all you need to do is connect to the server via the client. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can connect to the server by inputting <a href=\"https:\/\/www.pair.com\/support\/kb\/new-account-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">your server hostname<\/a>, Pair username and password, and port number, which will be 22.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Once you have connected, you can use the client interface to transfer files. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have Unix or Mac, you can also use SFTP from the command line. Check out <a href=\"https:\/\/itservices.usc.edu\/sftp\/cline\/\">USC\u2019s explanation of the basics<\/a> here.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For more information on SFTP, visit our <\/span><a href=\"https:\/\/www.pair.com\/support\/kb\/uploading-files-using-ftp\/\">Uploading Files Using FTP<b> <\/b><\/a><span style=\"font-weight: 400;\">article.&nbsp;<\/span><br><a name=\"1.2\"><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Uploading Files Using scp<\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">scp stands for Secure Copy Protocol. It is a secure file transfer protocol that copies files to and from hosts. It also uses Secure Shell (SSH) to keep the files protected while in transit. <\/span><\/p>\n\n\n\n<p><a name=\"1.1.3\"><\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Basic Syntax<\/h5>\n\n\n\n<p><span style=\"font-weight: 400;\">The following is syntax for basic usage of scp. <\/span><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Copy file from the local host to a remote host:<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp file.txt username@remoteHost.com:\/destination\/file\/path\n<\/span><\/pre>\n\n\n\n<h6 class=\"wp-block-heading\">Copy file from a remote host to a local host:<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp <\/span><a href=\"mailto:username@remotehost.com\"><span style=\"font-weight: 400;\">username@remoteHost.com<\/span><\/a><span style=\"font-weight: 400;\">:file.txt \/destination\/file\/path<\/span><\/pre>\n\n\n\n<h6 class=\"wp-block-heading\">Copy directory (localHost) from local host to remote host directory (remoteHost):<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp <\/span><a href=\"mailto:username@remoteHost1.com\"><span style=\"font-weight: 400;\">username@remoteHost1.com<\/span><\/a><span style=\"font-weight: 400;\">:\/file\/path\/to\/file.txt \\username@remoteHost2.com:\/destination\/file\/path<\/span><\/pre>\n\n\n\n<h6 class=\"wp-block-heading\">Copy two files from local host to home directory on remote host:<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp file1.txt file2.txt <\/span><a href=\"mailto:username@remoteHost.com\"><span style=\"font-weight: 400;\">username@remoteHost.com<\/span><\/a><span style=\"font-weight: 400;\">:~<\/span><\/pre>\n\n\n\n<h6 class=\"wp-block-heading\">Copy a file from local host to a remote host via port 21:<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp -P 21 file.txt username@remoteHost.com:\/destination \/file\/path<\/span><\/pre>\n\n\n\n<h6 class=\"wp-block-heading\">Copy multiple files from remote host to current directory on local host:<\/h6>\n\n\n\n<pre class=\"wp-block-preformatted\"><span style=\"font-weight: 400;\">$ scp <a href=\"mailto:username@remoteHost.com\">username@remoteHost.com<\/a>:~\/\\{file1.txt,file2.txt,file3.txt\\} .\n<\/span>\n<a name=\"2\"><\/a><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Uploading Files in WordPress<\/h3>\n\n\n\n<p><a name=\"2.1\"><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Uploading Files Using WordPress Dashboard<\/h4>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Log into your WordPress site editor<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Media <\/b><span style=\"font-weight: 400;\">in the left sidebar<\/span>\n<ul>\n<li><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Media-3.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"padding:0px; alignnone wp-image-1615 size-full\" title=\"\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Media-3.png\" alt=\"\" width=\"252\" height=\"174\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Media-3.png 252w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Media-3-60x41.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Media-3-150x104.png 150w\" sizes=\"(max-width: 252px) 100vw, 252px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the <\/span><b>Add New <\/b><span style=\"font-weight: 400;\">button<\/span>\n<ul>\n<li><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Add-New.png\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1568\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Add-New.png\" alt=\"\" width=\"151\" height=\"50\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Add-New.png 151w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Add-New-150x50.png 150w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Add-New-60x20.png 60w\" sizes=\"(max-width: 151px) 100vw, 151px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select the file you want uploaded<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <\/span><b>Open<\/b><\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><span style=\"font-weight: 400;\">Note: In order to upload videos and audio, you need to be a premium member of WordPress.<\/span><\/p>\n<\/blockquote>\n\n\n\n<p><span style=\"font-weight: 400;\">You can also add files by URL. Just click the down arrow next to the <\/span><b>Add New<\/b><span style=\"font-weight: 400;\"> button and click <\/span><b>Add Via URL<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Screen-Shot-2017-07-11-at-9.01.37-AM-copy.png\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1616\" src=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Screen-Shot-2017-07-11-at-9.01.37-AM-copy.png\" alt=\"\" width=\"295\" height=\"101\" srcset=\"https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Screen-Shot-2017-07-11-at-9.01.37-AM-copy.png 295w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Screen-Shot-2017-07-11-at-9.01.37-AM-copy-60x21.png 60w, https:\/\/www.pair.com\/support\/kb\/wp-content\/uploads\/2017\/07\/Screen-Shot-2017-07-11-at-9.01.37-AM-copy-150x51.png 150w\" sizes=\"(max-width: 295px) 100vw, 295px\" \/><\/a><\/li>\n<\/ul>\n\n\n\n<p><a name=\"2.2\"><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Uploading Files to WordPress Using SFTP<\/h4>\n\n\n\n<p><span style=\"font-weight: 400;\">If you download one of these <a href=\"#1.1.1\">FTP\/SFTP<\/a>, &nbsp;you can use them to upload files via FTP\/SFTP to your WP Hosting ACC.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you have a manually installed WordPress, PairSIM, or WP Professional and want to use FTP\/SFTP to update your WordPress plugins, check out WordPress\u2019 documentation for <a href=\"https:\/\/codex.wordpress.org\/Editing_wp-config.php#Enabling_SSH_Upgrade_Access\">Enabling SSH Upgrade Access<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Uploading Files in the ACC&nbsp; Choose the tutorial that reflects your ACC interface type:&nbsp; Not sure what the difference is? See Which ACC Interface Am I Using?&nbsp; If you are using the Legacy Interface: If you are using the New ACC Interface: Uploading Files Using SFTP FTP\/SFTP stands for&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[4],"ht-kb-tag":[178,176,177,180,199],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Upload Files in the ACC - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"You can use multiple methods to upload files to your hosting accounts. 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