{"id":141,"date":"2016-01-12T15:40:47","date_gmt":"2016-01-12T15:40:47","guid":{"rendered":"http:\/\/wp-p3d2tsa2xh.pairsite.com\/?p=141"},"modified":"2025-10-22T15:24:50","modified_gmt":"2025-10-22T19:24:50","slug":"billing-contacting-the-billing-department","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/billing-contacting-the-billing-department\/","title":{"rendered":"Contacting the Billing Department"},"content":{"rendered":"<p>You can contact the Pair Networks Billing Department via email anytime at <a href=\"mailto:billing@pair.com\">billing@pair.com<\/a>. Customers can also call 1-412-381-7247 (option 3) between 8 AM - 8PM ET, Monday - Friday.<\/p>\n<p>When contacting us, please consider these suggestions on how to get the most effective and prompt response.<\/p>\n<p>Regardless of how you contact, you should have in your possession the following information:<\/p>\n<ul>\n<li>Your personal and\/or company name as it appears in our billing records<\/li>\n<li>Your account username<\/li>\n<li>A domain name listed in our billing records<\/li>\n<li>Your Billing Account Number<\/li>\n<\/ul>\n<p>If you are contacting the Pair Networks Billing Department from an email address that is not listed in your billing records, please include your most recent invoice, the amount of your most recent payment, or the last four digits of your credit card on file. We require this additional information to protect your privacy and keep your account secure.<\/p>\n<p>You can also manage your billing account via our <a href=\"http:\/\/my.pair.com\">Account Control Center (ACC)<\/a>. Simply log into the <a href=\"https:\/\/my.pair.com\/\" target=\"_blank\" rel=\"noopener\">ACC<\/a> and visit the Billing section.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can contact the Pair Networks Billing Department via email anytime at billing@pair.com. Customers can also call 1-412-381-7247 (option 3) between 8 AM &#8211; 8PM ET, Monday &#8211; Friday. When contacting us, please consider these suggestions on how to get the most effective and prompt response. Regardless of how you&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":[],"ht-kb-category":[7],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contacting the Billing Department - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"You can contact the Billing Department on the phone 24\/7\/365 or via email at billing@pair.com. United States and Canadian customers can call toll free 1-877-PAIR-NET (877-724-7638 --option 3) and global customers can call 1-412-381-7247 (option 3).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/billing-contacting-the-billing-department\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contacting the Billing Department - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"You can contact the Billing Department on the phone 24\/7\/365 or via email at billing@pair.com. 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