{"id":10647,"date":"2026-06-24T14:04:57","date_gmt":"2026-06-24T18:04:57","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&#038;p=10647"},"modified":"2026-06-24T14:07:23","modified_gmt":"2026-06-24T18:07:23","slug":"changing-ftp-login-password","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/changing-ftp-login-password\/","title":{"rendered":"Changing an FTP Login Password"},"content":{"rendered":"\n<p>This article describes how to change the password for your FTP login account. Updating your FTP login is especially important after a security incident or suspected credential exposure.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Tip: If you suspect your credentials have been exposed, consider changing your primary account password as well. The primary account login provides SFTP access, so updating only the FTP password may not fully address the risk. See <a href=\"https:\/\/www.pair.com\/support\/kb\/changing-resetting-account-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">Changing Your Account Password<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">FTP logins are not available for all hosting packages. To determine whether FTP logins are included with your account, review your <a href=\"https:\/\/www.pair.com\/support\/kb\/find-account-details\/\" target=\"_blank\" rel=\"noreferrer noopener\">hosting package details<\/a><\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Which ACC Interface Am I Using?\u00a0<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>If you are using the Legacy Interface:<\/strong><\/h4>\n\n\n\n<ol>\n<li>Log into the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\"> my.pair.com<\/a><\/li>\n\n\n\n<li>Click <strong>Advanced<\/strong><\/li>\n\n\n\n<li>Click <strong>Manage Additional FTP Logins<\/strong><\/li>\n\n\n\n<li>Enter the new password in the <strong>Password <\/strong>and <strong>Confirm Password <\/strong>fields<\/li>\n\n\n\n<li>Click <strong>Update Information<\/strong><\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>If you are using the New ACC Interface:<\/strong><\/h4>\n\n\n\n<ol>\n<li>Log into the Account Control Center (ACC) at<a href=\"https:\/\/my.pair.com\/\"> my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click <strong>Hosting<\/strong><\/li>\n\n\n\n<li>In the \u201cSite Management\u201d section, click <strong>Manage FTP Users<\/strong>&nbsp;<\/li>\n\n\n\n<li>Find your FTP user and click <strong>Edit&nbsp;<\/strong><\/li>\n\n\n\n<li>Enter the new password in the <strong>Password <\/strong>and <strong>Confirm Password <\/strong>fields<\/li>\n\n\n\n<li>Click <strong>Update Information<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Changing your FTP password may interrupt FTP or SFTP sessions. After the password is updated, applications, scripts, and FTP clients using the previous password must be updated to prevent authentication failures.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article describes how to change the password for your FTP login account. Updating your FTP login is especially important after a security incident or suspected credential exposure.\u00a0 Choose the tutorial that reflects your ACC interface type:&nbsp; Not sure what the difference is? See Which ACC Interface Am I Using?\u00a0&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[4],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Changing an FTP Login Password - Knowledge Base - Pair Networks<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/changing-ftp-login-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing an FTP Login Password - Knowledge Base - Pair Networks\" \/>\n<meta property=\"og:description\" content=\"This article describes how to change the password for your FTP login account. 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