{"id":10621,"date":"2026-04-16T14:11:24","date_gmt":"2026-04-16T18:11:24","guid":{"rendered":"https:\/\/www.pair.com\/support\/kb\/?post_type=ht_kb&#038;p=10621"},"modified":"2026-04-20T13:45:03","modified_gmt":"2026-04-20T17:45:03","slug":"pair-platinum-mail-for-managed-wordpress-hosting","status":"publish","type":"ht_kb","link":"https:\/\/www.pair.com\/support\/kb\/pair-platinum-mail-for-managed-wordpress-hosting\/","title":{"rendered":"Pair Platinum Mail for WP Enthusiast Accounts"},"content":{"rendered":"\n<p>Pair Platinum Mail\u2019s email service is not included with WP Enthusiast account, but you can add it as an optional add-on.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Adding Pair Platinum Mail to Your WP Enthusiast Account<\/h2>\n\n\n\n<p>You can enable Pair Platinum Mail\u2019s email services for your WP Enthusiast account in the Account Control Center:<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> <\/a><a href=\"http:\/\/my.pair.com\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the sidebar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>In the dropdown, click <strong>Email Settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Upgrade\/Downgrade<\/strong><\/li>\n\n\n\n<li>Find your desired email service plan and click the <strong>Select <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h3>\n\n\n\n<ol start=\"7\">\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> <\/a><a href=\"http:\/\/my.pair.com\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click<strong> Email<\/strong><\/li>\n\n\n\n<li>Click <strong>Upgrade\/Downgrade<\/strong><\/li>\n\n\n\n<li>Find your desired email service plan and click the <strong>Select <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n<p>Once enabled, Pair Platinum Mail\u2019s email service will become available on your account.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Upgrading or Downgrading Your Pair Platinum Mail on Your WP Enthusiast Account<\/h2>\n\n\n\n<p>Need to make changes to your Pair Platinum Mail plan on your WP Enthusiast account? You can change your plan at any time in the Account Control Center (ACC):<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface-2\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface-2\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> <\/a><a href=\"http:\/\/my.pair.com\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the sidebar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>In the dropdown, click <strong>Email Settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Upgrade\/Downgrade<\/strong><\/li>\n\n\n\n<li>Find your desired email service plan and click the <strong>Select <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click<strong> Email<\/strong><\/li>\n\n\n\n<li>Click the <strong>Upgrade\/Downgrade<\/strong> button<\/li>\n\n\n\n<li>Find your desired email service plan and click the <strong>Select <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Confirm Purchase <\/strong>button<\/li>\n<\/ol>\n\n\n\n<p>Once submitted, the plan change will take effect immediately.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">If you upgrade or downgrade your email service plan, the cost adjustment is automatically prorated on a per-day basis. This means you'll only be charged or credited for the days remaining in your billing cycle.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Canceling Pair Platinum Mail on Your <\/strong>WP Enthusiast Account<strong>unt<\/strong><\/h2>\n\n\n\n<p>If you no longer wish to use Pair Platinum Mail with your account, you can disable the service through the Account Control Center:&nbsp;<\/p>\n\n\n\n<p>Choose the tutorial that reflects your ACC interface type:&nbsp;<\/p>\n\n\n\n<ul>\n<li><a href=\"#if-you-are-using-the-legacy-interface-3\">Legacy Interface<\/a><\/li>\n\n\n\n<li><a href=\"#if-you-are-using-the-new-acc-interface-3\">New ACC Interface<\/a><\/li>\n<\/ul>\n\n\n\n<p>Not sure what the difference is? See<a href=\"http:\/\/pair.com\/support\/kb\/which-acc-interface-am-i-using\/\"> Which ACC Interface Am I Using?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the Legacy Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> <\/a><a href=\"http:\/\/my.pair.com\">my.pair.com<\/a><\/li>\n\n\n\n<li>In the sidebar, click <strong>Email<\/strong><\/li>\n\n\n\n<li>In the dropdown, click <strong>Email Settings<\/strong><\/li>\n\n\n\n<li>Click <strong>Upgrade\/Downgrade<\/strong><\/li>\n\n\n\n<li>Click the <strong>Cancel Email Services <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Cancel Now <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Cancel Now<\/strong> button to confirm cancellation<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">If you are using the New ACC Interface:<\/h3>\n\n\n\n<ol>\n<li>Log in to the Account Control Center at<a href=\"http:\/\/my.pair.com\/\"> my.pair.com<\/a><\/li>\n\n\n\n<li>In the top navigation bar, click<strong> Email<\/strong><\/li>\n\n\n\n<li>Click the <strong>Upgrade\/Downgrade<\/strong> button<\/li>\n\n\n\n<li>Click the <strong>Cancel Email Services <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Cancel Now <\/strong>button<\/li>\n\n\n\n<li>Click the <strong>Cancel Now<\/strong> button to confirm cancellation<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Any mail left in the mailboxes will be deleted. Please be sure to download any mail that you want to keep prior to disabling Pair Platinum Mail. Otherwise, that mail will be permanently lost and will not be recoverable.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pair Platinum Mail\u2019s email service is not included with WP Enthusiast account, but you can add it as an optional add-on.\u00a0 Adding Pair Platinum Mail to Your WP Enthusiast Account You can enable Pair Platinum Mail\u2019s email services for your WP Enthusiast account in the Account Control Center: Choose the&#8230;<\/p>\n","protected":false},"author":11,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[225],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pair Platinum Mail for WP Enthusiast Accounts - Knowledge Base - Pair Networks<\/title>\n<meta name=\"description\" content=\"Pair Platinum Mail\u2019s email service is not included with a WP Enthusiast account, but you can add it as an optional add-on.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pair.com\/support\/kb\/pair-platinum-mail-for-managed-wordpress-hosting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pair Platinum Mail for WP Enthusiast Accounts - 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