Blacklisting Email Subjects

What is Blacklisting? Blacklisting is a way to reject emails based on a condition. For example, you may blacklist an email from a certain address or with a certain word in the subject line. Blacklisting is typically used as a way to keep spam from making it into your account. You can set up a […]

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QS Dedicated and VPS Mail Options Overview

QS Dedicated and VPS hosting accounts have a little more control over their mailboxes than Shared hosting accounts. They both have extra mailbox settings that can be configured. Main Account Mailbox Settings QS Dedicated and VPS accounts come with a default email address. This email address will be the main mailbox for the account. You […]

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How to Find Your Email’s Incoming and Outgoing Servers

In order to set up your custom email address on an email client, you will need to know the email address’ incoming and outgoing servers. Finding Your Email Server Information Follow these instructions to find the email server information: Log in to the Account Control Center (ACC) In the left sidebar, click E-Mail, then click […]

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Troubleshooting: SMTP Server Connection Lost

If you are having trouble connecting to your SMTP server, see the possible problems and their solutions listed below. The email’s information is incorrect. What is it? If you are using a third-party email client, you may remember entering all the email’s information during setup. If this information is wrong, this could result in a […]

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Troubleshooting: Why is My Email Slow?

Topics: Your mailbox has too many messages in a folder. Your mailbox is on an account created before June 1, 2011, and it has a very high storage amount in a folder. You’re sending out large emails. If you’re struggling with a slow email, check out some of the possible problems below and their solutions. […]

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How to Create a Mailing List in the ACC

You can create a mailing list in the Account Control Center, making it easier and more efficient to send out newsletters and updates. pair Networks offers a mailing service called pairList that runs on GNU Mailman software. Check out the table in our article, What is pairList? to see if your account type has pairList […]

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Adding a MailChimp Form to HTML Site

If you use MailChimp, you can put a signup form on your website that is connected to your mailing list. Entries into the form will be automatically added into your MailChimp mailing list. For instructions on how to add a form to your website, read below. Note that this is a tutorial for websites that […]

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Blocking Junk Mail with SPF

SPF, or “Sender Policy Framework,” reduces the amount of junk mail you receive by preventing delivery of messages from forged sender addresses to your mailbox. For more information about how SPF works, check out our What is an SPF Record? article. For this to work, you need to turn on the SPF feature in your […]

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Video: Email Recipes

Learn how to use email recipes in the Account Control Center (ACC). Transcript: This video demonstrates how to set up email recipes on your pair account. All accounts at pair networks have the ability to use email recipes, which are rules that specify how email messages should be delivered. Email recipes can be set up […]

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How to Stop Junk Mail From Being Deleted

Your ACC mailboxes’ Junk folder will delete mail that has been there longer than 60 days. This is intended to help keep your folders manageable and conserve your account’s disk space. This only applies to your Junk folders. If you would prefer to keep your Junk mail from being deleted after 60 days, see the […]

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Video: Using Gmail with pair Email

Learn how to use Gmail to send and receive mail for your pair mailbox. Transcript: Hi Sean here. We’re covering how to connect your Gmail account to a pair Networks mailbox. A couple assumptions here; that you already have a Gmail address, and that you already have a mailbox set up through the ACC. The […]

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Video: Setting Mailbox Size Limit

Learn how to set a limit on your ACC mailbox. Transcript: Hi. Sean here. We’re covering how to set up mailbox size limit today. Get logged into the ACC and we click on E-Mail and then E-mail Settings. Scroll down to the domain name that you want to set the mailbox size limit on. On […]

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Using Gmail with pair Email

Topics: Step 1: Create a Gmail Address Step 2: Create a Mailbox in the ACC Step 3: Giving Gmail Access to Your pair Email Step 4: Enabling Gmail to Send Mail as Your ACC Address Enabling Gmail to Respond as an ACC Mailbox Step 1: Create a Gmail Address Create a Google Account by going to […]

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Limiting Your Mailbox Size

Topics: Why Would I Want to Limit My Mailbox Size? Consequences of Limiting Mailbox Size Full Mailboxes and Forwarding Recipes When you create or manage a mailbox through the Account Control Center (ACC), you can restrict the storage space allotted to that mailbox. By default, mailboxes have no minimum. Why Would I Want to Limit […]

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Video: How to Blacklist Email Addresses

Learn how to blacklist an email address in the Account Control Center: Transcript: Hi. Sean here. We’re talking about blocking bad senders or blacklisting a sender. Typically, you’re doing this because you’re getting junk mail from a particular address that shows up often. And so what you want to do when you get into the […]

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Video: How to Whitelist Email Addresses

Learn how to whitelist an email address in the Account Control Center: Transcript: Hi. Sean here, talking about adding a whitelisting an address in the Account Control Center. So once logged in to the ACC, click on E-Mail, and then Manage Junk E-mail Filter Settings. Scroll down to the bottom of the page and look […]

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Video: How to Blacklist Email Subjects

Learn how to blacklist email subjects in the Account Control Center: Transcript: Hi. Sean here, talking about blacklisting subjects for email. Once you log into the ACC, you click on E-Mail, scroll down to Manage Junk E-mail Filter Settings, then scroll down to Additional Junk E-mail Filtering Options, Add Remove or View Rejected Subjects, and […]

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Video: Junk Email Filtering

Learn how to set up junk email filtering in the ACC: Transcript: Hi. Sean here, and I’m going to talk about setting up junk email filtering. So once you’re logged into Account Control Center, on the left-hand side of the screen, click E-Mail and then Manage Junk E-mail Filter Settings. I want to bring attention […]

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How Do I Send Email with PHP?

Topics: Why Would I Want to Use Email with PHP? Where Do I Put PHP Script? How Do I Send Email with PHP? Parameters CRLF Common Use Examples Using the Filter Function for Forms Why Would I Want to Use Email with PHP? PHP is a useful website building tool. It gives the website the […]

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Why is My Email Client Not Working?

Topics: Server settings are configured incorrectly Wrong encryption settings Wrong password Resetting Your Mailbox Password Possible Reason: Server settings are configured incorrectly What is it? Server settings tell you details about your server. If the information you inputted into email client does not match the information displayed by the server settings, the email client will […]

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How do I Set Up Email Forwarding?

Note: This article shows you how to set up email forwarding for a mailbox, not how to forward single emails. Email forwarding can be used when out of the office or when setting up a catch-all email address. This article shows you how to configure your email client, whether in webmail or the ACC, to […]

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