Policies and Service Contracts

Users of pair Networks' services are required to agree and conform to the following service contract and acceptable use policies. Violations of these policies may result in loss of service or other disciplinary action. Policies may be updated or modified at any time, without notice.

Service Contracts

Shared Hosting Service Contract

This contract governs the agreement between pair Networks and customers of any of its hosting services with the exception of services governed by specific contracts below.

VPS & Dedicated Hosting Service Contract

This contract governs the agreement between pair Networks and customers of its QuickServe® dedicated server and Virtual Private Server offerings.

pairCloud® Service Contract

This contract governs the agreement between pair Networks and customers of the pairCloud® service.

Privacy

Our customer privacy statement provides important governance and is incorporated into the above contracts by reference.

Abuse Policies

Abuse & Spam

We are staunchly against unsolicited e-mail.

Adult Content

Certain content is better suited for hosting elsewhere.

Copyright Disputes

How we deal with copyright disputes involving our customers' Web sites.

Security & Cracking

Abusive behavior is taken very seriously.

WordPress Prohibited Activities

Engaging in these practices may compromise the security and performance of your service and the service of other customers.

Usage Policies

Resource Usage

Excessive resource usage may lead to performance and stability problems.

Database Resource Usage

Certain database usage patterns will require a dedicated server.

Non-WordPress Activities on WordPress Servers

We must limit the activities that are permitted on servers optimized for WordPress.

Server Side Processes

Daemons and other resident programs are not suitable for shared hosting.