Vol 21 No. 3 Issue 249

March 2016



  1. New Features for WordPress Hosting
  2. March Specials
  3. Customer Spotlight: Ken Fields
  4. Tutorial: Joomla! Best Practices

New Features for WordPress Hosting

We're constantly improving our offerings and listening to customer feedback. In the past month, we've added the following features:

Account Type Changes in the Account Control Center

Customers on any WP Enthusiast or WP Professional account will now be able to use the ACC to change their account type to any other WP Enthusiast or WP Professional package. Going from one Enthusiast package to another can happen automatically, as long as you aren't using too many sites -- in this case you'll get a warning. WP Professional account changes that are requested through the ACC will be processed by our Support team, who will get your new VPS up and running for you.

Remember, we want you to feel free to grow or change your account type as needs changed. There are no penalties for switching account types!

SFTP Access for WP Enthusiast Accounts

WordPress developers who use our services requested that we allow SFTP access for WP Enthusiast accounts. For some, this is the preferred and most comfortable way of working.


How are you enjoying the new WordPress hosting accounts? Are there any changes you'd like to see, or features you're missing? Let us know!

March Special: Get a Domain Registration at No Additional Cost When You Sign up for a New WordPress Account!

Professional WordPress hosting and the professional look of a custom domain name go hand in hand. That's why we're offering customers who sign up for a new WordPress hosting account a one-year domain name registration at no additional cost!

From now until April 29th, 2016, sign up for a new WP Enthusiast or WP Professional account and get a one-year domain registration through pairNIC. See below for terms.

Special begins March 22nd, 2016 at 12:01 AM EST. Special ends April 29th, 2016 at 11:59 PM EST. Special available to new pair.com WP Enthusiast 1 and 2 and WP Professional 1 and 2 customers only.

Included domain name registration covers cost of pairNIC registration only. Limit one domain registration at promotional price per customer. Domain hosting, fees incurred at the outbound registrar, and other miscellaneous fees are not covered. Once the initial promotional period has lapsed, domain name may be renewed at the then-current price. Customer must initiate registration using the pair Networks Account Control Center interface in order to receive special. In cases of suspected fraud or abuse, pair Networks reserves the right to bill accounts canceled within the promotional period for domain registration fees. Additional terms may apply, contact sales@pair.com.

Customer Spotlight: Ken Field

Exciting news: We have another incredible video to share with you, this one featuring pair client Ken Field of the Revolutionary Snake Ensemble and Birdsongs of the Mesozoic. If you love music, you will love Ken. The way Ken Field talks about music fires us up. What passion!



Tutorial: Joomla Best Practices

Joomla is a widely popular content management system, used by many top rated websites. Like any content management system, it is highly targeted for abuse. An out of the box installation of Joomla contains only the most basic of settings. Based on the server environment, settings can vary. Here are the security best practices for a pair Networks environment:

Upon installation, immediately change the default "admin" username:

  1. Log in to the Joomla backend
  2. Select "User Manager"
  3. Select "Admin" from the user record
  4. Enter a username, preferably using a mix of numbers and letters
  5. Click "Save"

Use a strong password for the administrator backed, using the following general guidelines:

  • At least 8 characters long
  • Contains uppercase letters, lowercase letters, numbers, and symbols
  • Not used on any other site
  • Does not contain dictionary words
  • Does not contain special dates or private data (e.g. birthdate, address)
  • Does not use sequences (e.g. "asdf", "1234")

Add the following line to your .htaccess file:

<FilesMatch "\.(htaccess|htpasswd|ini|phps|log|sh|conf)$">
Order allow,deny
Deny from all

Review the list of vulnerable extensions before installing anything from a third party:


If an extension has not been updated or maintained within a six month period, don't use it.

Make a backup any time changes are made. This can be done with the pair Networks Account Control Center or through the Joomla backend.

Be careful with file permissions! Never manually change a folder or file to 777 permissions, for example.

For an additional layer of security, add .htaccess password protection to the administrator folder.


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