The Basics - Nameservice Problems
Answers
When visiting my site, I get errors like "invalid DNS".
You first need to make sure that your domain name is in fact pointed to pair Networks' nameservers, especially if the domain name has only recently been added to your account. You may do this by checking whois.
If your domain name has not yet been modified to point to our service, you may access your site using its IP address until the modifications have been completed.
You may also be experiencing problems with your dialup provider's DNS, or problems reaching our network. in general.
When I go to my site, I see old versions of the pages.
To make sure you're getting accurate results, please clear the cache in your browser and restart the program. With most browsers, you can hold the Shift key while hitting the Reload button in order to avoid cached results.
Please contact us for further assistance in resolving this problem if it persists.
When I go to my site, I see someone else's pages.
Please double-check your URL or site address, and contact us for assistance.
I registered a new domain name, but it doesn't work.
It will typically take 24 to 48 hours for a new domain name to begin functioning on the Internet. You may use your assigned IP address in the meantime. If you have waited this long, please contact us for assistance.