Frequently Asked Questions - Electronic Mail
Answers
How do I receive e-mail?
You will need to use the Account Control Center to setup mailboxes, forwarding, autoresponders, and other features to handle your incoming mail.
How do I access my mailbox?
Any mailbox on our servers is remotely accessible with any POP3 or IMAP client such as Netscape, Outlook, Eudora, Pegasus, or others. You can also access your mailboxes through the Web by using Webmail.pair.com. Please note that our IMAP implementation does not support simultaneous access to a single mailbox by multiple users.
What custom features can I use to handle e-mail?
Through My pair Account Control Center you may configure any of the following :
- Automatic forwarding
- Automatic replies to incoming mails (autoresponder)
- Block incoming mails addressed to specific recipients
What is a recipe?
A recipe is a rule that describes how a particular e-mail address should handle incoming e-mail messages. You can apply a single recipe or multiple recipes to any mailbox on your account. Recipes include Forward, Autorespond, and Block. For more detailed information on mailbox recipes, go to the E-Mail Forwarding, Autoresponders, and Advanced Configurations page.
How do I utilize the free additional mailboxes included with each account?
You may configure those mailboxes through My pair Account Control Center. Each mailbox may receive e-mail addressed to a specific address in a domain name hosted on your account, or all e-mail addressed to that domain name. Please note that if you elect to use our services without a domain name, these mailboxes are unavailable to you; at least one domain name is required.
How many mailboxes are included with each account type?
These mailboxes are available in addition to the main mailbox which is included with every account.
- Basic - 100
- Advanced - 200
- Webmaster - 300
- Developer, Commerce, & Commerce Pro - 500
- High-Volume Storage - 1000
- VQS - 5000
- QuickServe - 10000+
What happens if I need more mailboxes than are included?
You may configure as many mailboxes as you need through the My pair Account Control Center. If you configure more mailboxes than your account includes, an over-usage charge will appear on your billing statement each month. Each extra mailbox costs $1/month.
How can I send e-mail?
You can send e-mail using our SMTP server - username.mail.pairserver.com
"username" should be replaced by your pair Networks' username.