E-Mail - Junk E-Mail Filtering And Your E-Mail Reader

Before you can take advantage of the Junk E-Mail filtering system on a mailbox, it must be enabled in the Account Control Center. For instructions on this, please read the article Junk E-mail Filtering Overview.

After enabling Junk E-Mail filtering on a mailbox, your e-mail client must be configured to recognize flagged messages. Instructions for configuring common e-mail readers are included below.

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Outlook (Version 2000/2002)
Outlook Express (version 6.0)
Netscape Messenger (version 4.79)
Mac OS X's Mail
Mozilla Mail (Version 1.2)
Eudora 5.2
Pine

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1. First, create a folder to hold junk e-mail.
   • Select "Folders" from the top menu.
   • Under "Create Folder", type a folder name (for example, "Junk") and select "Create".
2. Second, create a rule to move junk e-mail into that folder.
   • Select "Options" from the top menu.
   • Select "Message Filters".
   • Beside "What to scan", select "Only Unread Messages".
   • Select "Save".
   • Select "New".
   • For "Match", select "Header".
   • In the text box, type the following: X-Spam-Flag: YES
   • For "Move to", select the folder you created for junk e-mail.

Outlook (versions 2000 and 2002)

1. First, create a folder to hold junk e-mail.
   • From the "File" menu, select "Folder".
   • Select "New Folder".
   • Enter the name of your folder (for example, "Junk").
   • In the "Folder contains" section, select "Mail Items" (for Outlook 2000), or "Mail and Post Items" (for Outlook 2002).
   • For "Select where to place this folder", highlight the Inbox.
   • Select "OK".
   • If you are asked about setting a shortcut, select "No".
2. Second, create a rule to move junk e-mail into that folder.
   • From the "Tools" menu, select "Rules Wizard".
   • Select "New".
   • In Outlook 2002 only, select "Start from a blank rule".
   • For the type of rule, select "Check messages when they arrive".
   • Select "Next".
   • For "Which condition(s) do you want to check", mark the "with specific words in the message header" box.
   • In the "Rule description" section, select the link labelled "specific words".
   • In the "Search Text" field, type the following: X-Spam-Flag: YES
   • Select "OK".
   • Select "Next".
   • In the "What do you want to do with the message" section, mark the "move it to the specified folder" box.
   • In the "Rule description" section, select the link labelled "specified".
   • Select the folder you created for junk e-mail.
   • If you are asked about setting a shortcut, select "No".
   • Select "OK".
   • Select "Finish".
   • Select "OK".

Outlook Express (version 6.0)

Outlook Express requires a modified Subject field in flagged messages. This setting is found in the Junk E-Mail Filter Settings. For the setting "E-Mail Subject", mark the box "Modify Subject to include **JUNK**". For more details, read the article Junk E-mail Filtering Overview.

1. First, create a folder to hold junk e-mail.
   • From the "File" menu, select "New".
   • Select "Folder".
   • Enter the name of your folder (for example, "Junk"). Highlight "Inbox" as the location in which to create this new folder.
   • Select "OK".
2. Second, create a rule to move junk e-mail into that folder.
   • From the "Tools" menu, select "Message Rules".
   • Select "Mail". If you have never created message rules before, the "New Mail Rule" window will automatically appear. Otherwise, select "New" to add a new mail rule.
   • In the "Select the Conditions for your rule" section, mark the box: "Where the Subject line contains specific words"
   • In the "Select the Actions for your rule" section, mark the box: "Move it to the specified folder"
   • In the "Rule Description" section, select the link labelled "contains specific words".
   • For the text field, type the following: **JUNK**
   • Select "Add".
   • Select "OK".
   • In the "Rule Description" section, select the link labelled "specified".
   • Under "Inbox", select the folder you created for junk e-mail.
   • Select "OK".
   • For the name of the rule, type "Junk".
   • Select "OK".
   • Select "Apply Now".
   • Doublecheck that the rule you created ("Junk") is highlighted, and also that "Inbox" is listed in the "Apply to folder" field.
   • Select "Apply Now". If a confirmation box pops up, select "OK".
   • Select "Close".
   • Select "OK".

Netscape Messenger 4.79

1. You will first need to create a folder to hold your junk e-mail
   • Go to the "File" menu
   • Choose "New Subfolder"
   • Enter in the name of the new folder ("Junk" for instance)
     We suggest that your create the new folder as a subfolder of your Inbox
   • Click "OK"
   • Click "OK" again

2. Now, you will create a rule to move junk e-mail into your folder
   • Go to the "Edit" menu
   • Choose "Message Filters"
   • Choose "New"
   • For the "Filter Name", choose something like "Junk"
   • Choose the "Match any of the following" option
   • In the left most drop-down box (it should say "sender"), choose "Customize Headers"
   • Choose "New"
   • In the "Custom Header" text-box, type in: X-Spam-Flag
   • Choose "OK"
   • Choose "OK" once again
   • Make sure that the left most drop-down box says "X-Spam-Flag"
   • Make sure that the drop-down box on the right side says "contains"
   • In the text-box to the right of "contains", enter in: YES
   • Under the "Filter action" settings, choose the "Move to folder" option
   • Choose the folder that you created in step 1 from the list of folders
   • The "Description" setting is optional (you can just leave it blank)
   • Click "OK"

Mac OS X's Mail

1. You will first need to create a folder to hold your junk e-mail
   • Go to the "Mailbox" menu
   • Choose "New Mailbox"
   • Make sure your mail account is listed by Location
   • Enter in the name of the new folder ("Junk" for instance)
     
   • Click "OK"

2. Now, you will create a rule to move junk e-mail into your folder
   • Go to the "Mail" (main) menu
   • Select "Preferences"
   • Click on the "Rules" icon
   • Click "Add Rule"
   • For Description, type something like "Junk E-Mail Filter"
   • In the select box for conditions, select "all"
   • In the select box that shows "from," select "edit header list"
   • For header, type "X-Spam-Flag"
   • Click "OK"
   • Now, select "X-Spam-Flag" from the select box that shows "from"
   • Next to it, select "is equal to" and enter "YES" in the text box
   • Below that, select "Transfer Message" and next to it the name of the folder you created
   • Click "OK"

Mozilla Mail 1.2

1. You will first need to create a folder to hold your junk e-mail
   • Go to the "File" menu
   • Choose "New"
   • Choose "Folder"
   • Enter in the name of the new folder ("Junk" for instance)
     We suggest that your create the new folder as a subfolder of your Inbox
   • Click "OK"

2. Now, you will create a rule to move junk e-mail into your folder
   • Go to the "Tools" menu
   • Choose "Message Filters"
   • Choose "New"
   • For the "Filter Name", choose something like "Junk"
   • Choose the "Match any of the following" option
   • In the left most drop-down box (it should say "sender"), choose "Customize"
   • In the "New Message Header" text-box, type in: X-Spam-Flag
   • Choose "Add"
   • Choose "OK"
   • In the left drop-down box (which should say "Subject") choose "X-Spam-Flag"
   • Make sure that the drop-down box on the right side says "contains"
   • In the text-box to the right of "contains", enter in: YES
   • Under the "Perform This Action" settings, choose the "Move to folder" option
   • Choose the folder that you created in step 1 from the list of folders
   • The "Description" setting is optional (you can just leave it blank)
   • Click "OK"
   • Click "OK" again

Eudora 5.2

1. You will first need to create a folder to hold your junk e-mail
   • Go to the "Mailbox" menu
   • Select "New"
   • Enter in the name of the new folder ("Junk" for instance)
   • Do not click the "make a folder" checkbox
   • Click "OK"

2. Now, you will create a rule to move junk e-mail into your folder
   • Go to the "Tools" menu in Windows, or the "Window" menu in Mac OS X
   • Select "Filters"
   • Click "New"
   • In the "Match" section, click the box next to incoming
   • In the "Header" text box, type "X-Spam-Flag:"
   • In the text box below, type "YES"
   • In the "Actions" section, select "Transfer To"
   • Select the folder you created in step 1
   • Click "OK"

Pine

1. You can create both a folder for junk e-mail and the filter rule in one process
   • Type S for setup
   • Type R for rules, then F for Filters
   • Type A for Add
   • Hit enter, and type a name for this rule (perhaps "Junk E-Mail Filtering")
   • Arrow down a line or two past the line that reads "FILTERED MESSAGE CONDITIONS BEGIN HERE"
   • Hit X to enter a custom header, then type X-Spam-Flag
   • Arrow to the "X-Spam-Flag pattern" line that appeared, hit enter and type "YES"
   • Arrow down below "Message is New?" to the line that reads "Yes," and hit enter
   • Arrow down below "Filter Action" to the line just below Move that says "Folder List"
   • Hit enter and type in the name of the folder junk e-mail should be moved to
   • Hit E to Exit
   • Hit Y to save when prompted
   • Hit E again to exit setup

For more information on Junk E-Mail filtering, please read the article Junk E-mail Filtering Overview.