About Your Account - Managing Additional FTP Logins

All pair Networks' account levels allow for at least one additional FTP (File Transfer Protocol) Login. Listed below are the number of additional FTP logins that can be created per account type:

• Basic: 1
• Advanced: 10
• Webmaster: 25
• Developer: 50
• Commerce: 25
• Commerce Pro: 50
• HVS: 50
• VQS: 50
• QuickServe: 100

Adding an FTP Login

1. Login to the Account Control Center (https://my.pair.com).
2. Click Advanced Features.
3. Click the Manage Additional FTP Logins link from the list of options.
4. Click Add Additional Login.
5. Enter an FTP username in the Username field. This format will always be accountusername_ftpusername. The username must be 2-8 alphanumeric characters long.
6. Enter the name of the user in the Full Name field.
7. Enter an FTP password into the Password field. The password must be 8-20 alphanumeric characters long.
8. Re-enter your password.
9. Enter the path to the subdirectory you wish to give the user access. You must first create a subdirectory in your home (/usr/home/username), web (/usr/www/users/username), or ftp (/usr/public_ftp/username) directories. Specifying a subdirectory name in this field will not automatically create that subdirectory. This user will have the ability to modify, delete, and create files and subdirectories within this directory.
10. Click Add User. It will take up to 15 minutes for the login to become active.

Once this additional FTP login has been set up, you can use an FTP program to connect to your server. To do so, you will need the name of the FTP server and your FTP username. The name of your FTP server is either ftp.example.com (replace example.com with your domain name) or your hosting server name. Your additional FTP login username is accountusername_ftpusername (replacing "accountusername" with your pair Networks' account username and "ftplogin" with the username you choose for your additional FTP login).

Important FTP Login Information

FTP logins have the same permissions as the account owner. This means that the person logged in can delete and create files, subdirectories, etc.

If you are the account owner, we hold you responsible for the actions of anyone using your FTP logins. If they do something to break our policies, we will take the same action as if you had been logged into the account yourself.

This account feature may not be used to resell access to your account to third parties.

If you require more FTP logins than what your account type includes, please consider upgrading to a higher account type. We do not sell additional logins at this time.