pair Networks offers a 30-day money-back guarantee.

If, for any reason, you are dissatisfied with our services or choose not to continue hosting with us during the first 30 days of service, a full refund will be issued for all hosting fees paid for those services, up to the date of termination - including our set-up fees!

The exceptions are: domain name registration fees, which are non-refundable due to registry rules; over-usage fees, for things like disk space and bandwidth beyond account allowances; and, for QuickServe dedicated servers, at our discretion, on a case by case basis.

We request that any customer taking advantage of this guarantee fill out a survey form, so that we can improve our service for other customers. The survey will be provided upon cancellation. We reserve the right to discontinue this offer in cases of abuse.

Cancellations at any other time will receive a pro-rated refund for pre-paid but unused time. Set-up fees are non-refundable after the 30-day period expires. The effective date of any cancellation is the date on which the cancellation is verified as legitimate by pair Networks.

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