Volume 8 Number 7 Issue 88 |JULY 2003
 

JULY 2003 TABLE OF CONTENTS

Announcements: SSI (Server Side Includes) Included With Basic Account
European Union Demanding VAT Collection by US Businesses
HTML Version of the Insider Newsletter Available
Advocacy: pair Networks Donates $25,000 to the Perl Foundation
The Basics: Moving Away from a Failing Host or Domain Registrar
Casey's Coding Corner: An Introduction
Our Community: The pair Networks Newsgroups
Current Stats: Now Hosting 148,000+ Web Sites
Company Information: Postal Address - Fax Number - Contact Info
EXTRA Reseller Information and Discount Rates


TRIPLE Prepayment Discounts for New Accounts

During the month of July 2003 only, all NEW accounts will receive triple prepayment discounts, as shown:

3 months prepaid - 6% discount (normally 2%)
6 months prepaid - 12% discount (normally 4%)
12 months prepaid - 24% discount (normally 8%)

This special does not apply to existing accounts, over-usage fees, domain name registrar fees, or any services added after an account has been created.

Special Offers Web Page -- http://www.pair.com/pair/specials/
pair Networks Sign-Up System -- http://signup.pair.com/

Sign-up or upgrade to the Webmaster, or higher account level, and pay no setup fees during July 2003. New sign-ups will also have their setup fees waived on their first virtual or vanity domain name (purchased during the sign-up process).

This special does not apply to over-usage fees, domain name registrar fees, or any services added after an account has been created.

Special Offers Web Page -- http://www.pair.com/pair/specials/
pair Networks Sign-Up System -- http://signup.pair.com/

This promotion has become so popular that we have decided to run it for the rest of the year.

We are offering discounts off of Virtual and Vanity domain name setup fees, when certain quantities are added through the Account Control Center during a calendar month.

Add 5 or more during the same month -- get 50% off Setup Fees
Add 10 or more during the same month -- get 75% off Setup Fees
Add 20 or more during the same month -- get 100% off Setup Fees

Discounts are tabulated during the subsequent month's billing cycle. Monthly fees remain the same. Contact info@pair.com for more information.

Tired of bad service or dishonesty from your current Web host? Looking for a better deal or superior uptime?

Switch to pair Networks now and get FREE SETUP on any of our Web hosting plans -- just put the words "Web hosting refugee" in the Coupon Code or Comments field when signing up.

Feel free to tell anyone about our Refugee Special. With our 30 day money back guarantee, there's nothing to lose.

Special Offers Web Page -- http://www.pair.com/pair/specials/
pair Networks Sign-Up System -- http://signup.pair.com/



pair Networks conducts surveys of its customers and potential customers on a regular basis. Everyone who fills out the survey is entered in a monthly drawing for a free pair Networks mouse pad. The drawing takes place after each survey ends.

The current survey asks for feedback regarding Web Site Statistics Packages. Your answers to the survey questions will help guide the future development and expansion of our services.

Please provide your suggestions and feedback by taking our survey:

http://www.pair.com/pair/current/survey.html



Server Side Includes are now available to all customers with Basic or higher level accounts. Server Side Includes, or SSI, nicely integrates small amounts of dynamic content in to your Web site.

Tutorials are available in the pair Networks Support Forum and on the Apache Foundation Web site.

http://www.pair.com/pair/support/tutorials/ssi.html
http://httpd.apache.org/docs/howto/ssi.html

Nearly a year ago, the European Union (EU) changed their laws to require the collection of Value Added Tax (VAT) for digitally downloaded products and services. Until July 1, 2003, this applied only to EU-based businesses. Now, however, the EU is specifically applying this rule to businesses not based in the EU.

This means, for example, that the EU expects each Web host in the United States to charge the VAT to non-business EU-based customers who use the host's services, even though the US-based host is outside the EU jurisdiction.

The EU is not seeking to levy any tax on non-EU businesses. The VAT applies only to EU-based consumers. They do, however, expect US-based businesses to take on the hassle of identifying their non-business EU-based customers, charging them VAT, and remitting the VAT to EU tax authorities. It is unclear that the EU has any jurisdiction to take this step; certainly it would be more straightforward for the EU to require its consumers to pay VAT directly.

These EU tax changes may be protested to the World Trade Organization by the United States, but it could take years for any change to result, if such a protest is even lodged. There are also grassroots protest efforts underway (see sites linked below).

pair Networks has advised our customers that unless otherwise notified, we will assume that our EU-based customers are businesses with their own VAT registrations, and that therefore no VAT is expected to be collected through pair for our services. This may or may not change depending on further developments, but in no case will any EU-based customer be charged without ample prior notice. We do not specifically endorse any protest efforts, but feel that these new rules raise serious and troubling issues for international e-commerce.

Further information about the EU VAT rules, as well as a protest site, can be found at the following URLs:

Starting this month, the Insider Newsletter will be available in HTML and plain text versions. The plain text version will be sent to all current subscribers by default. If you would like to receive the HTML version of the newsletter, please update your settings on this page:

http://insider.pair.com/



As part of our ongoing efforts to give back to the open-source software community, pair Networks has donated $25,000 to the Perl Foundation. The money is earmarked for development of the much anticipated Perl 6.

Visit the Perl Foundation's Web site for more information about Perl programming and development.

http://www.perl-foundation.org/



If you are concerned that your current Web host or domain name registrar is about to fail, there are some steps you should take to protect your domain name and data. Make sure to do everything on this checklist:

A. Go to http://whois.pairnic.com/ -- enter your domain name -- click continue.

Verify that you, or the organization that you represent, are listed as the "Registrant." Also, make sure the you, or the appropriate person in your organization, can receive e-mail sent to the "Administrative Contact" address. If this is not the case, contact your domain name registrar immediately and request that the information be corrected. This will allow you to easily transfer your domain name to a stable registrar if your current registrar fails.

B. Back-up all of the data on your Web site.

No matter where you host your Web site, it is really important that you keep back-ups of all of your Web pages, images, CGI scripts, multi-media files, databases, and any other data that only exists online. If your hosting provider were to fail, you could use your backed-up files to quickly and easily setup a new Web site at pair Networks, without having to worry about recovering your data from your old provider.

C. Log all custom configurations.

If your current hosting account features any custom configurations, such
as: special DNS records; e-mail forwarding, filtering, or autoresponders; create an up-to-date list and keep it in a secure offline location. You will need access to that list, to recreate your current configuration, if you have to change hosting providers, or domain name registrars, in a hurry.

D. Maintain an alternate means of contact.

Typically, most companies won't provide advanced warning of their imminent failure, they just fail, and leave you high and dry. For larger, high profile Web sites, it's a good idea to have a live back-up of your entire site waiting at another provider. For most sites, that's not practical. Your only real solution is to keep good back-ups.

Make sure to keep at least one 'off-site' e-mail address through another e-mail provider. You'll be able to stay in contact with your customers and have an e-mail address to use while you are moving your files to a new provider. Plus, domain registrars like pairNIC offer free e-mail and Web/URL forwarding -- that can come in handy if you need to re-direct your e-mail and Web services in a hurry.

The most important point to make is that you should always be prepared. That can make the difference between a simple unplanned transition to a new provider, and a hosting or domain disaster.



photo courtesy of Julian Cash
As I am welcomed into the ranks of pair Networks, I am honored to welcome you to a new column for the Insider Newsletter. In this article I'll give you an introduction to me, and the future of this column.

I am Casey West. I've been an active member of the Perl Community for six years, participating in a myriad of projects, in a wider myriad of capacities. I work in Perl itself, as a member of the Perl 5 Porters team. There I specialize in documentation and the core Perl libraries.

One of the most interesting Perl Community projects I'm involved in is the beginners project. In April of 2001 I threw down the gauntlet to the people of Perl. I asked them to take notice of beginners, to help, to be nice. My essay on Perl.com represents my views, and the views of many in the Perl Community. Because so many agreed, the mailing lists have been a wild success. Read my article here:

http://www.perl.com/pub/a/2001/05/29/tides.html

Now that I am a member of the pair development team, I have something more to offer Perl beginners. I will write a monthly column to aid new Perl programmers to write better, more useful programs. These columns will teach techniques and idioms, features of the language, program design principles, useful CPAN modules, and building real applications.

What I consider interesting may not appeal to you. I am excited about this column because I can help you write better Perl programs, but you know what you're interested in. Please e-mail me with your ideas, questions, and problems. Your feedback is very helpful to me, and will form the direction this column takes in the future. Send inquiries to insider@pair.com.



Since May 25, 1997, pair Networks has operated a "news server" where our customers can engage in discussions on a variety of topics. This news server runs the same software as a Usenet server, and is organized in the same fashion. You can access it with any NNTP-capable newsreader program, such as Netscape Communicator, Mozilla, Forte Agent, or even the dreaded Outlook Express.

The newsgroups available are:

pair.announce
     Announcements to our customers about new services and upgrades.
pair.authoring
     Discussions about Web design and publishing.
pair.business
     Ideas related to running an online business, particularly in conjunction with Web hosting.
pair.community
     Anything that's on your mind, as long as it's polite and positive.
pair.db
     Discussion of our MySQL database services or other database code.
pair.frontpage
     Discussion of the Microsoft FrontPage client and server extensions.
pair.future
     Open-ended discussion of future improvements at pair Networks, suggestions, criticisms,
     and other Web hosting services.
pair.lists
     Discussion of SmartList, pairList, and other mailing list services.
pair.mail
     Discussion of how our e-mail delivery system works, including the configuration of mailboxes,
     autoresponders, and other recipes.
pair.network
     Discussion of network performance issues, routing, and upgrades.
pair.nic
     Discussion of our pairNIC domain name registrar service.
pair.notices
     A read-only group which mirrors our System Notices page.
pair.quickserve
     Discussion of our QuickServe dedicated server program.
pair.test
     For testing your newsreader software in case you want to post.
pair.users
     The general discussion group; suitable for any issue not better covered by a specific group.

Although the newsgroups are often quiet, they have a strong following and interesting discussions pop up frequently. Other customers can be an excellent source for information on advanced or obscure topics related to your Web hosting account. There are also over 100,000 messages archived. All on-topic discussions are welcome in the newsgroups, even if they are critical of pair Networks services. We know that honest criticism can be a great way to help us improve our services.

Detailed instructions for configuring your newsreader program can be found on this Web page:

http://www.pair.com/pair/support/community/newsgroups.html

Please note that you need to use the login and password which appears in the welcome message when you login to one of our servers with Telnet or SSH. Do not use your account name and password.

We hope to see you posting there soon, even if only to introduce yourself in pair.community.



  • We host over 148,000 unique Web sites.
  • We have over 14,000 Value-Added and Authorized Resellers.
  • We have over 900 Web servers in our custom-built datacenter.
  • We have customers from over 150 countries.
  • promote.pair.com has served over 650,000,000 banners since February 2002.
  • We host over 20,000 electronic mailing lists.
  • Our servers deliver over 400,000,000 hits per day.
  • We have over 63 Terabytes of storage on our servers.
  • On a typical day, we deliver over 3 Terabytes of data to our visitors.
  • We are deploying Intel and AMD servers at 2200 MHz and above.
  • All shared Web servers feature our Shadow Drive Technology.
  • We have been online for more than 90 months continuously.
  • Our customer base includes a remarkable number of high-profile, high-volume sites, some of whom have been featured as our Site of the Week -- http://www.pair.com/pair/current/csotw.html

The 'long list' of advantages is available here:

http://www.pair.com/pair/advantages.html



pair Networks, Inc.
2403 Sidney St, Suite 510
Pittsburgh, PA 15203

Fax +1 412 381-9997

Pre-Sales Information and New Service Inquiries -- info@pair.com
Questions About Pending Sign-Ups and Services -- sales@pair.com
QuickServe Dedicated Hosting Inquiries -- qs@pair.com
Technical Support and Configuration Information -- support@pair.com
Billing Inquiries and Statement Requests -- billing@pair.com
Report Network Abuse or Unsolicited E-Mail -- abuse@pair.com
Insider Newsletter Suggestions or Comments -- insider@pair.com
Business Development -- busdev@pair.com

Our Web Sites & Resources

pair Networks, Inc. Home Page -- http://www.pair.com/
pair Networks Sign-Up system -- http://signup.pair.com/
My pair Account Control Center -- https://mypairaccount.com/
Secure WebMail Interface -- http://webmail.pair.com/
QuickServe Dedicated Hosting -- http://www.quickserve.com/
pairNIC Domain Name Registration -- https://www.pairnic.com/
The Pittsburgh Internet Exchange -- http://www.pitx.net/
The Insider Newsletter Web Site -- http://insider.pair.com/
Promote pair Networks -- http://promote.pair.com/
Promote pairNIC -- http://promote.pairnic.com/
Authorized Reseller Catalog -- http://arc.pair.com/
Media Web Site -- http://media.pair.com/
Mirrors Web Site -- http://mirrors.pair.com/



If you would like to redistribute, reprint, or quote all or part of any pair Networks Insider Newsletter, please contact insider@pair.com. Redistribution without prior permission is prohibited.

If you have any questions about reprinting the Insider Newsletter, please contact us.

insider@pair.com



Complete details about our Value Added Reseller and Authorized Reseller Programs can be found in the Reseller Resource Center at:

http://www.pair.com/resellers/

For any VAR with three or more active Web hosting accounts or QuickServe dedicated servers, the following discounts are applied to the monthly fees of all current and new accounts. The discount is available only at the time of payment, and only in accordance with the number of current accounts. Prepaid time is not eligible for retroactive discounts.

# of User Accounts Discount off of Monthly Charges


3 - 5 5%
6 - 8 8%
9 - 19 10%
20 - 39 12%
40 - more 15%

The number of accounts includes only accounts that are part of the merged billing for the VAR (All accounts and services must be listed under one billing ID).

Contact info@pair.com for more information.